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Schlossmann Subaru City of Milwaukee
Milwaukee, WI
2,081 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 25, 2016
Exceptional We bought our 2010 Forester from Eric Meeker. We were so impressed with Eric that, when we were ready for our next Subaru, we went right back to him. We bought our 2010 Forester from Eric Meeker. We were so impressed with Eric that, when we were ready for our next Subaru, we went right back to him. We are picking up our new 2017 Outback next Monday. Eric's professionalism and personality are second to none. Be sure you keep this guy around. More
by jsmiley
Employees Worked With
Eric Meeker
August 25, 2016
First time visit Was impressed with the way my service visit was handled. I had a couple of questions and Eric Schaefer listened and answered them. He was very profe Was impressed with the way my service visit was handled. I had a couple of questions and Eric Schaefer listened and answered them. He was very professional and kind and the car was ready when they said it would be.. First Subaru ---first service department visit--very happy with both! More
by Cwarren
Verified CustomerEmployees Worked With
Eric Schaefer
August 25, 2016
Friendly, quick service Everyone was very friendly, and I was able to schedule service the same day that I called to make an appointment. The total cost of service even was l Everyone was very friendly, and I was able to schedule service the same day that I called to make an appointment. The total cost of service even was lower than they estimated. More
by MEGAN
Employees Worked With
Jason O'Donnell
August 25, 2016
Five stars! This is our second car that we've gotten through Scholssmann. Sales team and service staff have always been top notch. We even got some t-shirts free This is our second car that we've gotten through Scholssmann. Sales team and service staff have always been top notch. We even got some t-shirts free of charge with our new car so we can promote Subaru pride. More
by Jake
Employees Worked With
Jim Lemke, Robert Grzegorzewski
August 24, 2016
Great Dealership Originally leased (3 Year) my Subaru Forester in May of 2009 from Schlossmann Subaru City of Milwaukee. In May of 2012 I knew I wanted to keep this c Originally leased (3 Year) my Subaru Forester in May of 2009 from Schlossmann Subaru City of Milwaukee. In May of 2012 I knew I wanted to keep this car and needed to get a loan. The finance department got me a loan with Chase at 3.5% interest which blew me away! The Service Department is "Stellar" in my book and they are always very accommodating! I would highly recommend this Dealership. Great employees, great service, overall wonderful to work with. More
by on3pnr1117
Employees Worked With
Eric Schaefer, Jason O'Donnell, Mandi Borrego
August 23, 2016
Alignment I had my car in for a alignment, and due to some unforeseen obstacles I had to bring the car in a couple of times. Each time I was there the Service I had my car in for a alignment, and due to some unforeseen obstacles I had to bring the car in a couple of times. Each time I was there the Service Department team was courteous, willing to help and patient. They provided outstanding customer service. More
by JUJU58
Employees Worked With
whoever the mechanics were, Jason O'Donnell, Mandi Borrego
August 23, 2016
Service center only care about $$$, NOT you We bought our '15 Outback from them and got talked into the 36,000 mile service plan. Not a bad plan, but we had to use that dealer. We had several is We bought our '15 Outback from them and got talked into the 36,000 mile service plan. Not a bad plan, but we had to use that dealer. We had several issues that were covered under the warranty, but had to fight them to get them fixed right. Poor communication and bad customer service resulted in extra visits because not all problems were taken care of the first time. Had a tire issue and tried to deal directly with the service manager. He was not helpful nor made me feel like a valued customer. Now over 36,000 miles, going to another dealer in my area. The salesman emailed every time we had service, sounds good, but but never did anything about our poor service experiences. Now they want to "buy" my car at a sad used price.... Just hope we can get removed from their mailing and email list. We want nothing to do with them. Sad really. More
by NEWCOMB.WM
Employees Worked With
Eric Meeker, Mandi Borrego, Ron Hauke
August 23, 2016
Great experience The entire service department was amazing and did everything they could for my situation. Mandi helping set up a unplanned flat tire to Eric who was p The entire service department was amazing and did everything they could for my situation. Mandi helping set up a unplanned flat tire to Eric who was professional and knowledgeable on what needed to be done. More
by COLELEECOO
Employees Worked With
Eric Schaefer, Jason O'Donnell, Shawn Klug, Mandi Borrego
August 23, 2016
Great customer service I was just getting ready to complain about how long it was taking with my vehicle when I was approached by the service manager who apologized for the I was just getting ready to complain about how long it was taking with my vehicle when I was approached by the service manager who apologized for the delay as they had gotten "backed up a bit". I was then informed my service was free and please accept their apologies. Great way to turn what could have been a bad experience into a good one. More
by rmerrion
Employees Worked With
Eric Schaefer
August 23, 2016
Slow lwak in my tire excellent service, friendly staff and clean comfortable enviornment; The service took longer than expected so the service tech gave me $10 off the amo excellent service, friendly staff and clean comfortable enviornment; The service took longer than expected so the service tech gave me $10 off the amount!!! Great bonus Thank you More
by LRSTEREN1
Employees Worked With
Eric Schaefer
