
Schlossmann Subaru City of Milwaukee
Milwaukee, WI
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Excellent! Staff and service were excellent overall. Attentive to every detail, question and got us in and out quickly. Moon was also very personable and also sh Staff and service were excellent overall. Attentive to every detail, question and got us in and out quickly. Moon was also very personable and also showed me new tires that would be an option in the future for us, when it comes time to replace. More
Purchase Used Car -Nissan We worked with Bryan S. and he was very helpful. He was not an aggressive salesman. He catered to our needs and gave us all the information on the veh We worked with Bryan S. and he was very helpful. He was not an aggressive salesman. He catered to our needs and gave us all the information on the vehicle. Bryan was friendly and courteous. He wanted to help us find the vehicle we were looking for. More
Excellent customer service Wonderful service department, Excellent salesperson, Mike Pender, finance and general helpfulness by all. Very clean, cookies are a nice touch as wel Wonderful service department, Excellent salesperson, Mike Pender, finance and general helpfulness by all. Very clean, cookies are a nice touch as well! Love the Subaru Outback! Will be a loyal customer to this dealership!! More
Had to bring car back a second time to get the problem fixed I brought my car in for service because the tire light would not go off regardless of the fact that all the tires were properly inflated at the correc I brought my car in for service because the tire light would not go off regardless of the fact that all the tires were properly inflated at the correct pressure. The team replaced one of the tire sensors and my husband was not even home with the car and the tire light came on again! So another appointment was scheduled for the next morning and the remaining 3 tire sensors were replaced. Why the staff did not know this should have been done in the first place is interesting, and makes me wonder how it is determined with any accuracy which of them really need replacing! These sensors are seemingly unreasonably expensive to replace (which is a comment we here universally), so the additional $400+ that was not anticipated in the first place was a disappointing development. Regarless of the circumstances, the team was marvelous, as always. Thank you. More
Positive, Professional, and Low Pressure Subaru City was recommended by my son-in-law. He had already purchased two vehicles from them, and was happy not only with the Subarus, but with the Subaru City was recommended by my son-in-law. He had already purchased two vehicles from them, and was happy not only with the Subarus, but with the purchasing process. I have to say that he did not exaggerate. I came in rather nervous, but the salesman, Eric Thill, was very friendly, thorough, and, happily, low pressure. The whole leasing process did not take very long at all. And, so far, I am very happy with my Subaru Legacy. More
Great I've dealt with other dealerships in the past, Schlossmann provided and restored my faith in dealerships. Customer service above and beyond and the fr I've dealt with other dealerships in the past, Schlossmann provided and restored my faith in dealerships. Customer service above and beyond and the friendly family oriented atmosphere was appreciated. More
My New Subaru The staff is knowledgeable, honest, and friendly. Martha helped me out greatly and in a timely fashion. The dealership had exactly what I was looking The staff is knowledgeable, honest, and friendly. Martha helped me out greatly and in a timely fashion. The dealership had exactly what I was looking for and made the decision making process stress free. More
Exceptional. I actually enjoyed the car shopping process. My experience was exceptional. I actually enjoyed the car shopping process. From my initial meeting and test drives with Tony, to negotiation and clos My experience was exceptional. I actually enjoyed the car shopping process. From my initial meeting and test drives with Tony, to negotiation and closing with Fiz, Adam and Igor I was treated kindly and respectfully. Everyone was well-informed, personable and patient. I came and went a few times to make my decision. There was no pressure and great service. Thank you everyone. I love my new (used) car! More
How a dealership should be. Martha and Adam were a dream to work with. Martha my saleswoman was how all sales people should be. She was very easy going, easy to talk to and you c Martha and Adam were a dream to work with. Martha my saleswoman was how all sales people should be. She was very easy going, easy to talk to and you could relate with her. Adam was also very easy to talk to and worked with the numbers to get as close as possible of a payment I wanted. There was no pressure to buy and got me in to a car I loved. I will return again! More
They got me the right car They made it super easy to find and get a car. They were willing to work with me to afford it as well, which is more than I can say for Honda. They made it super easy to find and get a car. They were willing to work with me to afford it as well, which is more than I can say for Honda. More