Schlossmann Subaru City of Milwaukee

Pleasant experience Working with Ed was a very pleasant experience. He is trustworthy and knowledgeable. We was fair to us in arriving at a price for our new vehicle an Working with Ed was a very pleasant experience. He is trustworthy and knowledgeable. We was fair to us in arriving at a price for our new vehicle and for our trade-in. He was outstanding. I would recommend Schlossmann Subaru City in general and Ed Wrathall in particular to anyone looking for a trustworthy car salesperson. Will Matos in the business offices was also efficient, professional, thorough, and friendly. More

2017 Forester purchase Great experience, lots of questions answered without hesitation and with solid info. Eager to make sure I understood what I asked about. Also, quick Great experience, lots of questions answered without hesitation and with solid info. Eager to make sure I understood what I asked about. Also, quick process of transaction. More

Well taken care of. All questions answered. Gave a long list of requirements and all but one were met. Good service. Gave 100% attention to us which was very refresh All questions answered. Gave a long list of requirements and all but one were met. Good service. Gave 100% attention to us which was very refreshing. More

New Forestor Great dealership to work with. They catered to all my needs in the car I was looking for. I would highly recommend them for a new car buy. Antoine was Great dealership to work with. They catered to all my needs in the car I was looking for. I would highly recommend them for a new car buy. Antoine was a great help and was there to see the whole process through. More

Service Everything was great! I would recommend this service center to others. I had my car back to me within less than a day! Thank you! Everything was great! I would recommend this service center to others. I had my car back to me within less than a day! Thank you! More

In and out fast Jason was great. He understood the issue and handled it well. When I called back later that day he took the time to discuss my concern and suggested Jason was great. He understood the issue and handled it well. When I called back later that day he took the time to discuss my concern and suggested what we should do. More

Excellent Service I am always so appreciative of the excellent service I receive whenever I come in. This time it was for general service and Mandi took care of me. She I am always so appreciative of the excellent service I receive whenever I come in. This time it was for general service and Mandi took care of me. She is so kind and efficient. One time I came in with a concern about low tire pressure. She personally checked them for me an assured me they were over inflated which also causes the indicator light to go on. Of course she took care of that. Thank you Suzy More

Buying a new car Having not purchased a new car for 17 years, I appreciated Mike's patience and ability to explain all the new vehicle features on today's cars. Having not purchased a new car for 17 years, I appreciated Mike's patience and ability to explain all the new vehicle features on today's cars. More

Routine Service Had an appointment for routine service (oil change and tire inspection). Service was done in less than the time promised. Mandi also gave me heads up Had an appointment for routine service (oil change and tire inspection). Service was done in less than the time promised. Mandi also gave me heads up and said that next service scheduled on our maintenance plan would take four hours. Nice to know in advance so that I can plan accordingly. More

Great Follow Up, Quick and Attentive I came in to pick up the rooftop box and barely had to lift a finger as the sales team helped install it on top of my new Crosstrek with Aero load bar I came in to pick up the rooftop box and barely had to lift a finger as the sales team helped install it on top of my new Crosstrek with Aero load bars. Also, I mentioned that we were having some hiccups with the bluetooth and the touchscreen display. Not even 24 hours after I left, my salesperson, Sarah, followed up with an email explaining with clarity what I can do to troubleshoot and then offered to follow up again if things didn't work. Thanks! Dave More