Schlossmann Subaru City of Milwaukee

Great experience The customer service at this dealership is fantastic. I always felt welcomed and accommodated. The staff in knowledgeable and friendly, and they reall The customer service at this dealership is fantastic. I always felt welcomed and accommodated. The staff in knowledgeable and friendly, and they really helped me make the right purchase. More

Oil change Everyone was so professional. We had another question other than the oil change and Mandi found someone to help us. Everyone was so professional. We had another question other than the oil change and Mandi found someone to help us. More

Forester Service Went in for regular service - oil change, tire rotation, etc. On checking found rear brakes needed service. Didn't have time that day, but returned Went in for regular service - oil change, tire rotation, etc. On checking found rear brakes needed service. Didn't have time that day, but returned in about 10 days for that service. No high pressure, service work completely in timely manner plus car wash. More

Steering Shaft Recall The service department was great to work with, they explained the problem with the car, set up our rental, gave us an approximate time table that the The service department was great to work with, they explained the problem with the car, set up our rental, gave us an approximate time table that the repairs would take and were in contact with us as they waited for the new part to come in, They called to be sure everything was as it should be after the repair work was done. We are more than pleased with them. More

No worries ! Smooth less experience from start to finish.! I had maintenance done two times on my 2015 forester. Each time the staff was helpful, courteous and pr Smooth less experience from start to finish.! I had maintenance done two times on my 2015 forester. Each time the staff was helpful, courteous and professional. More

Overall great experience. Nice and easy I came into Subaru City just looking to get info on an incoming 2017 wrx. I was kindly greated and introduced around the sales department to get the b I came into Subaru City just looking to get info on an incoming 2017 wrx. I was kindly greated and introduced around the sales department to get the ball rolling. Before I knew it I was putting money down only after getting a fair deal for my trade and the new car. I was very pleased with my time there and felt comfortable with my salesman Shawn. I would go back to and recommend this dealer. More

oil change, minor maintnenance Mandi Vonckx coordinated this visit. She is a pro and very friendly. They had cookies and water for us while we were waiting, but i most appreciated b Mandi Vonckx coordinated this visit. She is a pro and very friendly. They had cookies and water for us while we were waiting, but i most appreciated being able to wait outside with my dog. The sevice was quick and fairly priced. More

5 Stars is not enough This was my first visit after purchasing my Outback from Subaru City for an oil change and tire rotation. I had already had a great sales experience This was my first visit after purchasing my Outback from Subaru City for an oil change and tire rotation. I had already had a great sales experience with Eric Meeker and really wasn't expecting the outstanding service that I received from Mandi Vonckx. She was friendly and very knowledgable. She gave me a realistic time line for the work to be completed and half way through she came to see me in the waiting room to update me. After the work was done, she asked if I had any questions. She also said not to hesitate to call her if I had any questions in the future. She thanked me for coming in and shook my hand. Mandi really cared that I was happy with the service I received. When I got home I noticed some scratches on my car and called Mandi right away. I thought maybe it was their car wash that had done the damage.Mandi had me bring my car back and her manager took a look at it. He walked me through their car wash to show me that it could not have been their car wash because it had soft sponges. But he said he would take are of the scratches and had them buffed out right away. 5 stars are not enough to give this experience. They have gone above and beyond my expectations! Thank you! More