
Schlossmann Subaru City of Milwaukee
Milwaukee, WI
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Steering Shaft Recall The service department was great to work with, they explained the problem with the car, set up our rental, gave us an approximate time table that the The service department was great to work with, they explained the problem with the car, set up our rental, gave us an approximate time table that the repairs would take and were in contact with us as they waited for the new part to come in, They called to be sure everything was as it should be after the repair work was done. We are more than pleased with them. More
Overall great experience. Nice and easy I came into Subaru City just looking to get info on an incoming 2017 wrx. I was kindly greated and introduced around the sales department to get the b I came into Subaru City just looking to get info on an incoming 2017 wrx. I was kindly greated and introduced around the sales department to get the ball rolling. Before I knew it I was putting money down only after getting a fair deal for my trade and the new car. I was very pleased with my time there and felt comfortable with my salesman Shawn. I would go back to and recommend this dealer. More
Bad buying experience but happy with the new car! Martha was a nice person and had a lot of info on the car, but was unable to do any about monthly payments or taking something off the new car. Joe c Martha was a nice person and had a lot of info on the car, but was unable to do any about monthly payments or taking something off the new car. Joe came in and things went better on the finalization. If my bank didn't do the loan I would of walked because their financial place gave me unacceptable numbers and once I was approved by my bank your place wanted the loan by matching lol. Me and my wife were not happy about the sale. It got your company a ton of cash in service agreements and maintenance and car, however you lost two future car purchases More
No worries ! Smooth less experience from start to finish.! I had maintenance done two times on my 2015 forester. Each time the staff was helpful, courteous and pr Smooth less experience from start to finish.! I had maintenance done two times on my 2015 forester. Each time the staff was helpful, courteous and professional. More
oil change, minor maintnenance Mandi Vonckx coordinated this visit. She is a pro and very friendly. They had cookies and water for us while we were waiting, but i most appreciated b Mandi Vonckx coordinated this visit. She is a pro and very friendly. They had cookies and water for us while we were waiting, but i most appreciated being able to wait outside with my dog. The sevice was quick and fairly priced. More
5 Stars is not enough This was my first visit after purchasing my Outback from Subaru City for an oil change and tire rotation. I had already had a great sales experience This was my first visit after purchasing my Outback from Subaru City for an oil change and tire rotation. I had already had a great sales experience with Eric Meeker and really wasn't expecting the outstanding service that I received from Mandi Vonckx. She was friendly and very knowledgable. She gave me a realistic time line for the work to be completed and half way through she came to see me in the waiting room to update me. After the work was done, she asked if I had any questions. She also said not to hesitate to call her if I had any questions in the future. She thanked me for coming in and shook my hand. Mandi really cared that I was happy with the service I received. When I got home I noticed some scratches on my car and called Mandi right away. I thought maybe it was their car wash that had done the damage.Mandi had me bring my car back and her manager took a look at it. He walked me through their car wash to show me that it could not have been their car wash because it had soft sponges. But he said he would take are of the scratches and had them buffed out right away. 5 stars are not enough to give this experience. They have gone above and beyond my expectations! Thank you! More
first servicing of the car Friendly, professional and helpful. Time for servicing was estimated to be an 1 hour, but it was done in 35 mins. Great, this worked well with my sc Friendly, professional and helpful. Time for servicing was estimated to be an 1 hour, but it was done in 35 mins. Great, this worked well with my schedule. More
Great Service Just had my last oil change under the initial service plan. As usual, the service people were great. They answered my questions and did the oil chan Just had my last oil change under the initial service plan. As usual, the service people were great. They answered my questions and did the oil change and tire rotation in record time. They even washed the car. Great dealership! More
All good! Arrived early for my first (new Crosstrek) scheduled maintainance, no problem; oil, tire rotation, inspection and car wash and on the road in 45 minut Arrived early for my first (new Crosstrek) scheduled maintainance, no problem; oil, tire rotation, inspection and car wash and on the road in 45 minutes. Thanks! More
The met my needs above and beyond my expectations I've been with Schlossmann's for nearly 20 years as they've earned keeping my business each time I needed to roll into a new vehicle. I've been with Schlossmann's for nearly 20 years as they've earned keeping my business each time I needed to roll into a new vehicle. More