Schlossmann Subaru City of Milwaukee

Recent visits I went to subaru for the intermediate service Mandi took good care of me. She also pointed out the my tires were dangerous and needed to be replaced, I went to subaru for the intermediate service Mandi took good care of me. She also pointed out the my tires were dangerous and needed to be replaced, she was right. She gave me a few estimates, one of them was in my budget. I went back for the tires and Sean took good care of me. Tires are on my car and I'm happy. Thank you More

Stress Free I received a quote online, made contact with the team at Subaru City for an appointment and was driving my new Forester in no time. Shawn Klug was our I received a quote online, made contact with the team at Subaru City for an appointment and was driving my new Forester in no time. Shawn Klug was our sales consultant and was great to talk to and took good care of us. The whole process was easy and more important enjoyable. When is the last time you could say that about buying a new vehicle? More

Test drive leads to my first Subaru purchase Liked Subaru at Milw car show, test drive convinced me. Fair trade in value quoted, dealership exceeded my expectations in both personnel that I deal Liked Subaru at Milw car show, test drive convinced me. Fair trade in value quoted, dealership exceeded my expectations in both personnel that I dealt with and services offered. More

Fair price and pleasant sales experience Please with the lack of traditional haggling: fair price quoted upfront. Salesman was very knowledgeable and pleasurable to deal with. No undo pres Please with the lack of traditional haggling: fair price quoted upfront. Salesman was very knowledgeable and pleasurable to deal with. No undo pressure or aggressive tactics. More

Better than expected, My appointment was scheduled and setup efficently allowing me to make sure my concerns were addressed. Working with these folks really surprised me. T My appointment was scheduled and setup efficently allowing me to make sure my concerns were addressed. Working with these folks really surprised me. The only thing that prevented me from rating a five was that I had to call for an update rather than getting a call from them. Other than that I felt the repairs was done as expected and I will continue using them for future repairs for my new car More

Used Car Purchase We can't say enough great things about our experience while purchasing our new to us Mazda5. Bill Croke was our salesman, and he was low pressure and We can't say enough great things about our experience while purchasing our new to us Mazda5. Bill Croke was our salesman, and he was low pressure and very friendly and kind. We never felt like we were being taken advantage of. Bill and Joe in the finance department helped us get a great deal. Everyone in the entire dealership was very friendly and helpful, offering snacks and drinks several times. Even while waiting for financing to go through, Bill kept periodically coming to check on us to let us know what was going on. We will absolutely recommend Schloossmann Subaru City to any friends or family we have looking for a new or used vehicle. More

Body Shop No one ever wants to be a customer of a body shop, but the staff here made it smooth to say the least! Sesena Fairbanks was by far one of the most pr No one ever wants to be a customer of a body shop, but the staff here made it smooth to say the least! Sesena Fairbanks was by far one of the most professional and understanding estimators to work with. Being a WRX owner herself, she understood the pain of seeing my new vehicle damaged. The gentlemen in the shop had to be subjected to my usual particular self and handled my emotions with "kit gloves". Thank You!! More

Service visit The service rep. helped me determine what service I needed and helped me get the advertised discount. A second service person jumped in to help out wh The service rep. helped me determine what service I needed and helped me get the advertised discount. A second service person jumped in to help out when the first guy was tied up. More

oil change, heat shield fix, and detail The oil change was done good to my knowledge....the heat shield seems to be fixed but the detail job was not up to the price that I paid.....I would h The oil change was done good to my knowledge....the heat shield seems to be fixed but the detail job was not up to the price that I paid.....I would have let my teen do the same job for that amount and gotten a much better result. I have never gotten a detail before so I went ahead and emptied every compartment except for taking a couple stuffed animals off of my dashboard and an umbrella out of a side door pocket and no one thought to clean out the compartments, there were still crumbs on my back seats and there was dirt that I removed with a finger from several areas of my doors and my dashboard. Will not pay for another detail here. More

6 month service I came in for scheduled oil change and 6 month maintanence I have confidence they did a good job but it took 2 hours which seems a bit long . I would I came in for scheduled oil change and 6 month maintanence I have confidence they did a good job but it took 2 hours which seems a bit long . I would like to thank a very nice young lady from the showroom who helped me with my bluetooth after the 6 month checkup was done . More