Schlossmann Subaru City of Milwaukee

Extremely responsive! We had to drop into Subaru city unexpectedly when both our headlights went out on the highway. We were in Milwaukee for a game and 3 hours from home We had to drop into Subaru city unexpectedly when both our headlights went out on the highway. We were in Milwaukee for a game and 3 hours from home. I called Sean O'hara while driving at 6:30 and he assured me he could address this quickly and get me back on the road in time for the game. He was extremely efficient. Found my contact info from mysubaru site and had his tech immedialtely on the problem. Still made game!!! Fantastic service and responsiveness like this is very hard to come by...even at my local Subaru shop 3 hours away. Hats off to Sean and his quick thinking and to the entire group at Subaru city. After 80,000 miles, I guess I should expect the bulbs to go. Chris McQuilkin More

The lovely Vue!!! Hello! I recently purchased a vehicle from this dealership which is also located in my local area I was approached by Bill who was very welcoming and Hello! I recently purchased a vehicle from this dealership which is also located in my local area I was approached by Bill who was very welcoming and helped me right away. Immediately I saw the vehicle I wanted and was offered to take it for a test drive all went well and I made the purchase same day, everything went so fast! so far all is well and I'm happy with my lovely Saturn Vue... Thanks to Bill and everyone at Schlossmann Subaru city and thanks for the snacks!!!! ?? S. Miller More

Schlossmann's sales department worth the drive Always enjoy buying at Schlossmann's! Sales staff is super friendly and helpful!! Shawn was a pleasure to work with and has been with the other cars w Always enjoy buying at Schlossmann's! Sales staff is super friendly and helpful!! Shawn was a pleasure to work with and has been with the other cars we purchased with him! More

Satisfying Transaction The attention and responsiveness of Jeremy and Sam made the whole transaction a pleasure. It's nice to deal with knowledgeable and friendly employees The attention and responsiveness of Jeremy and Sam made the whole transaction a pleasure. It's nice to deal with knowledgeable and friendly employees. Their concern for our satisfaction was certainly noted. More

Good Experience I had a very good experience with my dealings with the staff at Schlossmann. I was treated very professionally from my first contact. I flew in from o I had a very good experience with my dealings with the staff at Schlossmann. I was treated very professionally from my first contact. I flew in from out of town, looked at the vehicle, spoke with finance and was out the door in in less then 2 hours. Everyone I deal with was very attentive. More

poor quality Mandi was great. However, after returning home, I see that my fluids were not topped off. I also noticed a headlight is out. I now need to return t Mandi was great. However, after returning home, I see that my fluids were not topped off. I also noticed a headlight is out. I now need to return to fix the headlight and get the fluids filled, which will take more of my very limited free time. It has me concerned about the overall quality of the other parts of the service. More

Each item that I spoke about seemed to be overlooked. Long story short, I asked for three things: 1. - An oil change. 2. - Repair my 2 blinker lights and license plate light. 3. - Check my brakes. A Long story short, I asked for three things: 1. - An oil change. 2. - Repair my 2 blinker lights and license plate light. 3. - Check my brakes. After they told me they would, they asked if I wanted a complimentary car wash (but it is a touch car wash). I told them, "No thank you, I only do touch less car washes" I was called a couple hours later and they told me that my vehicle was ready. When I arrived, the oil change wasn't done, they did fix my lights (and charged me $180.00 for doing it) they didn't let me know what the status of my brakes were AND they washed my car! This is the second poor experience that I had here. (The first was a salesman a couple years back). He was very friendly and felt bad about not doing the oil change but it's one of those things where if you ask for 4 things to be done and only one thing is correct, you don't get into an argument with them and cause a scene. I thanked him and will most likely not use this location again. More

Great Experience Jeremy knows his Subaru features and packages. He went through all my options ( buying, leasing , trade in ) He didn't try and pressure me and was ver Jeremy knows his Subaru features and packages. He went through all my options ( buying, leasing , trade in ) He didn't try and pressure me and was very patient and helpful. More

Great Thank you to Edward Wrathall for helping with getting my Subaru i am so pleased with his knowledge and helpfullnest i would go to him again in a hea Thank you to Edward Wrathall for helping with getting my Subaru i am so pleased with his knowledge and helpfullnest i would go to him again in a heart beat Thank you Ed More

Outstanding Honestly, I was amazed with the knowledgeable and down to earth staff. I came in, 3 people greeted me then took a test drive and walked away with a 20 Honestly, I was amazed with the knowledgeable and down to earth staff. I came in, 3 people greeted me then took a test drive and walked away with a 2016 Subaru Forrester. Fiz was awesome More