Schlossmann Subaru City of Milwaukee

Superb Customer Service Ed Wrathall made our car buying experience enjoyable! Not only is he a great salesman who does not pressure you into the buy. He is super knowledgeabl Ed Wrathall made our car buying experience enjoyable! Not only is he a great salesman who does not pressure you into the buy. He is super knowledgeable about the brand and an all around great guy. Ed provided the utmost customer service. We, also, worked with Shawn Klug for the financing. Again, utmost customer service and knowledge about the brand. Shawn was very personable and extremely helpful when it came to the extended warranty coverage packages offered. Great dealership, great people, and great brand! We LOVE our Crosstrek!!! More

Nick Martinez was fabulous I brought my car in for airbag recall, also had a complimentary detailing. I was hoping to get it done in one day. Nick made it happen, plus some othe I brought my car in for airbag recall, also had a complimentary detailing. I was hoping to get it done in one day. Nick made it happen, plus some other maintenance they recommended, but were not planned. Nick made sure all areas were keeping my car moving through the service dept. in order to get my car when I requested. He facilitated it exceptionally well. It was very refreshing to be considered and well cared for, thanks to Nick and all those that helped! great experience. More

My salesman Tony Poston was incredible! It's all about who guides you thru the process of buying or leasing a car, and I had the best...Tony Poston! Thanks Tony for a wonderful experience! It's all about who guides you thru the process of buying or leasing a car, and I had the best...Tony Poston! Thanks Tony for a wonderful experience! More

New Forester I want to thank Ed and Jeremy on great customer service. This was the second vehicle I leased from Subaru City, and it won’t be the last. I’m from 2 I want to thank Ed and Jeremy on great customer service. This was the second vehicle I leased from Subaru City, and it won’t be the last. I’m from 2 hours away from Milwaukee, but I will never get another vehicle somewhere else. They weren’t pushy at all. Just awesome people trying to do their best for their customers. More

Frustrating Experience The salesman I originally dealt with David O, never called me back, even a week later. While Matthew, the Finance Manager, and Kyle, the salesm The salesman I originally dealt with David O, never called me back, even a week later. While Matthew, the Finance Manager, and Kyle, the salesman, were nice and helpful, this is not a dealer I would return to. It its difficult to reach a live person other than the receptionist. I had to call several times, regardless of the department I was trying to reach, just to reach someone. More

Love my new Subaru Outback I told my husband after my test drive with Kinkade I was sold on the Outback! I visited many different dealers looking for information and test driv I told my husband after my test drive with Kinkade I was sold on the Outback! I visited many different dealers looking for information and test drive some cars I wanted to consider. I left feeling disappointed in the help I received. A friend suggested Subaru City and the rest is history! Kinkade was the first person we met walking into the dealership and I am so happy we did. I was impressed with Kinkade ‘s knowledge about the Outback and all of the safety features. Kinkade was excellent in making sure that we had all of our questions answered and if he wasn’t available he made sure someone else was there to help us. The atmosphere was very customer friendly, all staff very helpful and service department was so clean! Thanks Kinkade for a great experience, I love my new Outback! More

Fantastic Experience I can't say enough good things about the great experience we had shopping for a new vehicle at Schlossmann Subaru City. The friendliest service throug I can't say enough good things about the great experience we had shopping for a new vehicle at Schlossmann Subaru City. The friendliest service through out the dealership, it was just amazing. We were interested in three different vehicles at other dealerships and came to Schlossmann Subaru City for a second look at a Subaru Outback. We originally saw Tony but he was in the middle of another customer so he hooked us up with Jeff Boals, he said Jeff will take good care of you and that he did! What impressed us was Tony and Jeff were such a great team they just wanted to make sure we were taken care of and they were so genuine and had such wonderful personalities we felt we knew them forever. My husband and I have purchased many cars before, but never has anyone explained in such detail about the vehicle. Jeff opened every door and under the hood and went through the entire vehicle and explained how it was built and how everything worked. He was so knowledgeable you would have thought he actually help build it. We did buy the Outback and we love it. But what really sold us was the Teamwork we saw, and the most friendly caring Team in place. From Management to Sales Personal, Sam in Finance just awesome, Receptionist, and Sean our Service Advisor and service team for getting the extras added so quickly and great communication. You can buy a car pretty much anywhere but it is the service you receive also after the purchase. Jeff said if you need anything at anytime just call me I will take care of you and he meant it! Thank you all for the excellent job you do to make our car buying experience a good one. Schlossman Subaru City is a fantastic place to go if you want to be treated with respect and care in ever way. Thank You, Donna More

A GREAT car buying experience The entire process of buying our 2018 Subaru Outback from Schlossman Subaru City was wonderful! The Lifetime Powertrain Warranty guided us to Schloss The entire process of buying our 2018 Subaru Outback from Schlossman Subaru City was wonderful! The Lifetime Powertrain Warranty guided us to Schlossman’s initially. Right from the start working with Cat ,the internet specialist, to meeting Jeff at the dealership and going from there was flawless! Everyone was extremely welcoming and friendly and made us feel comfortable right away!! Buying a car is not my favorite thing at all and I was truly not looking forward to the task, but the experience at Schlossman was a wonderful surprise and experience!! Jeff was great and super knowledgeable about Subaru! Quite an enthusiast himself, which we found very affirming in our decision to purchase an Outback. Jeff found us exactly what we wanted and he couldn’t have been more friendly during the whole process! We felt like we really got to know him and vice versa. When it came to financing, we had a budget to work with and stick to and Adam was great in working with us to get the car we really wanted ! We truly felt like he was on our side and was doing everything he could. Not the typical endless back and forth we have been through with other dealers! To finalize things, Sam was great as well! Putting the final touches on our purchase was thorough and well explained. Sam, also, really helped us get the most out of our budget! We appreciate everyone we worked with at Schlossman so much and we can’t thank them enough! We will continue to recommend them to family and friends and we look forward to seeing them for our free car washes and scheduled service!! Thank you!!! More