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Schlossmann Subaru City of Milwaukee
Milwaukee, WI
2,078 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,078 reviews
March 04, 2013
Ed is the best.. My son totaled his car and Ed found the 2010 Honda Civic that he felt was the best value for my son. This is our 5th car we have bought from the old Dodge City days to the new Subaru City. 2010 Honda Civic that he felt was the best value for my son. This is our 5th car we have bought from the old Dodge City days to the new Subaru City...Ed goes the extra mile. He even drove the car to our house on a Saturday morning just so my son would have it . How many people would do that?? Ed is very personable, very outgoing and tells it like it is. Very down to earth and there is a reason that he has so many awards for salesman of the month !!! Ed is not one of those pressure salesman either. Something that brings us back !!! Dave Felber More
by Felber4
Employees Worked With
Ed Wrathall
February 28, 2013
This review is to let people know what an excellent salesperson Fiz Hidri is. From reading the other reviews on this site, it appears Fiz is not the only stellar sales rep at Subaru City. Fiz was ref salesperson Fiz Hidri is. From reading the other reviews on this site, it appears Fiz is not the only stellar sales rep at Subaru City. Fiz was referred to us by my Sister in Law who described him as "the best car salesperson she's ever met" and someone who she considers a friend beyond car business (they still see eachother when she takes her car in for service). Fiz spent a huge amount of time and attention educating me about the Forester and purchase/lease options on the phone (because I live far from this dealership). I’ve never met a car salesman even close to as good, knowledgeable, helpful, honest and thorough as Fiz. I’m very happy my Sister in Law referred him to us and I now consider Fiz to be “our Subaru Guy”. Even the receptionist at Subaru City is professional and helpful. This is very different from our experiences at other Dealerships. It appears this is simply a different kind of car dealership with a great philosopy of following "the golden rule" - and treating customers like friends rather than conquests. Subaru City is owned by Schlossman's Auto group - and while Fiz stands apart in all ways as a salesman, I think you'll find the other Schlossman Dealerships (i.e. Honda City) to also be much better than average. This caliber of service is worth the extra drive. While we are currently waiting for our current lease to finish up - our plan is to purchase or lease one of the new 2014 Subaru Foresters when they become available in the next month or two. Again, I cannot speak highly enough about Fiz Hidri. Give him a call and you will understand why I took the time to write this review. - MM More
by meganm1
Employees Worked With
Fiz Hidri
February 10, 2013
My recent new car buying experience at Subaru City was the most pleasant and easiest car purchase of my life. The customer service was outstanding, and the pricing was fair. I'd highly recommend Subaru Ci the most pleasant and easiest car purchase of my life. The customer service was outstanding, and the pricing was fair. I'd highly recommend Subaru City to anyone in the market for a Subaru. More
by forcevitale
Employees Worked With
Fiz Hidri
February 05, 2013
Ed W is the best period! He make car shopping fun and informative, Ed will work with you on price and trade-in. Some day we will buy our 6th car @ Subaru City from Ed. informative, Ed will work with you on price and trade-in. Some day we will buy our 6th car @ Subaru City from Ed. More
by slashk
Employees Worked With
Jason O'Donnell, Ed Wrathall
February 04, 2013
When I went in to Subaru City, I was looking for a used car, but Mike Pender sold me my new 2013 Outback! I love it, and I owe it all to the friendly atmosphere and quality salesmen/managers. Mike and Bruc car, but Mike Pender sold me my new 2013 Outback! I love it, and I owe it all to the friendly atmosphere and quality salesmen/managers. Mike and Bruce Larsen made the process so easy and pleasurable for me that I will be returning to Schlossmans for all future vehicle needs. More
by doglover333
Employees Worked With
Jessica Larsen, Mike Pender
January 27, 2013
Overall service was awesome. I was happy before even walking in the door from talking over the phone with Jake. I got my quote and all the information I wanted on the vehicles that I was interested in. walking in the door from talking over the phone with Jake. I got my quote and all the information I wanted on the vehicles that I was interested in. Jake was extreamly helpful and great to work with. He made sure I was happy with my purchase and that I had anything and everything that I needed with the entire sale. Adam did a great job explaining the car in detail and asking the right questions to make sure the used car was a good fit me personally. Adam also sent me a nice thank you car and also followed up a few days later making sure I was still happy with the car I chose. Kyle also did a great job and got me to the price I needed. I will definatly refer Subaru City to other friends and family and will be back when it is time for a new car! Although, I am extreamly happy with the one I purchased, so I dont think that will be for quite a while! Thanks guys!! More
by taayer
Employees Worked With
Jake Kerlin, Adam Swernoff
January 18, 2013
Adam Swarnoff is not listed and he was my salesman for the evening. I arrived for the "Push, Pull, Drag" Event on Friday January 18th, 2013. First off, the advertisement that I took a screenshot of "Guara the evening. I arrived for the "Push, Pull, Drag" Event on Friday January 18th, 2013. First off, the advertisement that I took a screenshot of "Guarantees" a minimum of $4,000.00 for any trade in towards a used car. Make no mistake- this is a blatant lie. I was told my car was only worth $500.00- awesome lie! What a false advertisement nightmare! On top of that, they price their cars off a list that no one can view but them, so don't even try to use what banks use to price cars... NADA and KBB. So right off the bat, you realize that they purposely overpriced their vehicles to make up for their lying advertisements. I asked to see their list so that I could verify that price and the salesman don't even get to see them! They just rely on the manager to accurately price them. After I found that KBB value for the 2003 Honda Civic EX I was after was priced over the "excellent" value by over $500.00 I was already unable to breathe. Then, I saw the vehicle... Oh... My... God... What a nightmare! The interior roof cloth was hanging off the ceiling, the driver side door cloth was hanging off, the headlights on both sides were highly oxidized, broken and filled with oxidation, the front wheel skirts that protect the engine bay were completely missing allowing you to see the tires and ground through the sides, scratches on the back fender, scratches on the top, scratches on the sides, wheels were NOT in perfect condition, rims looked like milk was spilt on them that just can't be taken off, trunk was filthy and had dynamat all over it. Awwww man these guys are just real pieces of work. While trying to explain the circumstances to me, all Adam could say was "we put $4000 on paper but it's taken off MSRP" which didn't help him much. I still remember him asking me "do you understand?" and I would reply "No, did you pass math? Those numbers you just gave me don't add up... Anyone can write a number on paper, that doesn't make it fact." I explained to him that as per advertisement I'm guaranteed $4,000 for my trade in toward a used vehicle and that he offered me $500.00, and that is a fact we can both see. I also mentioned that the vehicle offered does not meet "excellent" conditions, so the KBB value of $7,336 is not even a valid pricing per MSRP because it doesn't meet the requirements and listed off why I needed the price to come down. Now, prior to even going in the expectation was set that I wanted to spend a certain amount aside from my trade in of $1,500 and that they should only show me vehicle that were priced as such... Well, they got that wrong too. This couldn't have been worse and even as I write this I can't imagine how many people are so frustrated with this blatant lying. DO NOT buy from these guys- the only thing they're certified for is lying in the courtroom. Mike Pryor said so many times "we'll give it to you straight away"... ARGH! SO frustrating! More
by Jeffuww1
Employees Worked With
2, Mike Pryor
January 10, 2013
Schlossmann's always treats me well. Mike Schlossmann, Steve Claflin, and Jim Lemke put together an excellent deal on my car. Everyone - from sales, to service, to parts all take good care of me. This is Steve Claflin, and Jim Lemke put together an excellent deal on my car. Everyone - from sales, to service, to parts all take good care of me. This is my second car from them and I look forward to working with them in the future. More
by sshah528
Employees Worked With
Steven Claflin, Jim Lemke
September 29, 2012
Mike is the consumate professional, doesn't insult your intelligence and makes you feel like one of the family. The dealership is one of the best that I have ever worked with in buying our last 3 vehicles. intelligence and makes you feel like one of the family. The dealership is one of the best that I have ever worked with in buying our last 3 vehicles. We will always be back to Subaru City for service and future purchases. The service dept is great, too. They take the time to listen and get the work done in a reasonable time. The price we paid for all 3 vehicles was very fair and we got a good deal all 3 times. Great job done by all. More
by dancronce
Employees Worked With
Mike Pryor
