Schlossmann Subaru City of Milwaukee
Milwaukee, WI
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Sunroof it took some time, with parts & added parts needed to replace my sunroof completely..The guys in the back are A- OK... Eric & Jason do a wonderful job it took some time, with parts & added parts needed to replace my sunroof completely..The guys in the back are A- OK... Eric & Jason do a wonderful job in dealing with the customer in turbulent expensive times like this experience....Thanks to Subaru City More
Synthetic Oil Change Had an appointment booked for a simple oil change and had to wait an hour and a half to complete. Service advisors very friendly. Prices high in comp Had an appointment booked for a simple oil change and had to wait an hour and a half to complete. Service advisors very friendly. Prices high in comparison to what I paid at Honda City for my Accord services. Bought the car as a CPO with a little over 5,000 mi but rep was very aggressive about a 12,00 mi service. Looking at the service menu, the recommended maintenance schedule prices seem very high since if you look at the menu, 75% of what is listed is simply "inspect" items. I can go to Joe's corner garage and have him check these items at considerably less cost. Previous, had purchased three Honda models from Schlossmann's and cost was more reasonable there. Any service special coupons would surely help. More
Great service Recent visit was for oil change. I knew I had breaks that needed changing. I planned on my dad to help me with that. However, Mandi in the service de Recent visit was for oil change. I knew I had breaks that needed changing. I planned on my dad to help me with that. However, Mandi in the service dept made me aware that the issue with my breaks was one that was actually covered by my warranty.. A caliper issue. I've had a very bad car experience in the past so the honesty that my brakes were a warranty issue was much appreciated. More
Awesome experience The gentleman who handled my service went above and beyond any of my expectations I would recommend coming to this dealership for service anytime any The gentleman who handled my service went above and beyond any of my expectations I would recommend coming to this dealership for service anytime any day More
great eric was fun and friendly and helpful. we were satisfied with the whole experience. we will enjoy future work with the dealership. beth made the proce eric was fun and friendly and helpful. we were satisfied with the whole experience. we will enjoy future work with the dealership. beth made the process easy and efficient. kyle met our needs and kept us engaged. More
I love my Subaru! Subaru City has been outstanding! Very friendly and courteous. My salesman is very knowledgeable and helpful. The service dept had been very helpful. Subaru City has been outstanding! Very friendly and courteous. My salesman is very knowledgeable and helpful. The service dept had been very helpful. I would recommend this dealership to anyone. But above all, I love my new Subaru! More
Oh No!! Went in to get my window fixed and my door doesn't work. I didn't receive my call upon completion. The service person said she did call and she t Went in to get my window fixed and my door doesn't work. I didn't receive my call upon completion. The service person said she did call and she tried the secondary number which is my wife's work number and she didn't receive it either. More
Stress Free Experience Mandi was so friendly and good at explaining the services I needed. She told me about the team meeting everyone had just had, and seemed very proud of Mandi was so friendly and good at explaining the services I needed. She told me about the team meeting everyone had just had, and seemed very proud of her employer. The process was supposed to take about 90 minutes, but it was done in approximately 45. Being able to schedule the services online is very convenient, and overall this was a pain-free experience. More
5 October Service Eric, as usual, did a nice job of checking me in, describing the work, updating service menu, and checking me out. I look forward to the next visit. Eric, as usual, did a nice job of checking me in, describing the work, updating service menu, and checking me out. I look forward to the next visit. More
Great service! I took my car in to have a headlight replaced. I was offered a 21 point inspection which I accepted. Mandi was very helpful in explaining the mainte I took my car in to have a headlight replaced. I was offered a 21 point inspection which I accepted. Mandi was very helpful in explaining the maintenance plan I purchased when I bought the car. Service was completed timely. I have had only pleasant experiences here with the service department. Mandi was very helpful with the whole process and is great to work with. More




