
Schlossmann Subaru City of Milwaukee
Milwaukee, WI
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Just Bought Subaru Forrester from Schlossman Subaru! We had a great experience buying a new 2018 Subaru Forrester from Tony Ransley at Schlossman Subaru. It was smooth, pleasant and we got what we wanted We had a great experience buying a new 2018 Subaru Forrester from Tony Ransley at Schlossman Subaru. It was smooth, pleasant and we got what we wanted (including the 0% financing and livetime warranty on drivetrain) in a new car. My wife and I drive our cars for a long time, so we wanted a vehicle with staying power...but good design, good value and versatility. We had done our homework before coming in. Tony was personable, knowledgeable, worked well with his team of co-workers (managers, financing folks, service shop) and made sure that we got what we wanted in a timely and efficient way. More
Great service Dealership did a great job. No pushy sales people. The finance department was fast and friendly. Service department took car of any issues we had. Dealership did a great job. No pushy sales people. The finance department was fast and friendly. Service department took car of any issues we had. More
Good service, wrong expectations The team is knowledgeable and competent, but we had consistent issues with the time expectations they set for work. We were told that it would take 2- The team is knowledgeable and competent, but we had consistent issues with the time expectations they set for work. We were told that it would take 2-3 days to get a tire that ended up taking 7. We were told it'd take 30-45 minutes to install and it took 1h 20m. I manage a customer service team and I get that customers hate to hear that things are going to take time and certain industries tend to get on customer's nerves faster than others. But customers hate missed expectations even more. Aside from that, both guys were worked with were very pleasant to work with and we'll continue to use them in the future. More
Very easy to work with. I found the website & Liz very easy to work with. She followed my concerns about not calling when I asked and left everything by text or email. When I found the website & Liz very easy to work with. She followed my concerns about not calling when I asked and left everything by text or email. When I got there I was assigned Antonio as my salesperson, and found him to be a great asset. He listened to my wishes and found a way with Cederic to make everything I wished for to happen. I would go there again to buy in a minute. More
Excellent I felt the salesperson I had was very helpful and did everything he could to make sure the car was exactly as I wanted it. I felt the salesperson I had was very helpful and did everything he could to make sure the car was exactly as I wanted it. More
Very Impressed! We are new customers of Subaru City and were very impressed with our overall experience. Each of the team members that we encountered were courteous We are new customers of Subaru City and were very impressed with our overall experience. Each of the team members that we encountered were courteous and friendly. Our sales rep, Ed Wrathall, was a delight to work with! He made the car buying experience a pleasant one by helping us select the right car and options, whether to buy used, new or lease, walking us through the user guides, and personally showing us how to use all the new features before we drove the Subaru off the lot. We will definitely be back as Subaru City customers and to work with Ed! More
My third lease from them and loving every moment of it I have had lots of bad experiences in the past with vehicle dealerships. From the first time I stepped foot on this lot however, I felt excited about I have had lots of bad experiences in the past with vehicle dealerships. From the first time I stepped foot on this lot however, I felt excited about buying a car. This is my third lease with Schlossmann Subaru, and quite frankly, I will NEVER go anywhere else! I actually recently moved to a place where there is a different Subaru dealership within a 5 min drive, however, I made the 20 mile trek to Schlossmann due to the amazing experiences and treatment I have received from them. If I move out of state, I will come back here to get all my cars! I love this place that much! BEST DEALERSHIP HANDS DOWN!!! More
Routine visit Eric made the appointment promptly and Mario took care of all the details when I arrived. Excellent, prompt, friendly and courteous service. I could n Eric made the appointment promptly and Mario took care of all the details when I arrived. Excellent, prompt, friendly and courteous service. I could not have asked been more pleased. More
Thank you. I find all the people at Schlossmann's helpful and polite. I always feel like they are taking very good care of me. They pay attention, invite my fe I find all the people at Schlossmann's helpful and polite. I always feel like they are taking very good care of me. They pay attention, invite my feedback and do an excellent job. I like that the salesperson who sold the cars to us remember me. So thank you all of you for providing safe and sturdy vehicles and maintaining the cars in good condition. I recommend you to many. More
Bought my first Subarau Made my experience of buying my first new car on my own a lot easier. Very friendly, helpful and patience with all my questions and concerns. Happy Made my experience of buying my first new car on my own a lot easier. Very friendly, helpful and patience with all my questions and concerns. Happy with my purchase. More