Schlossmann Subaru City of Milwaukee

good experience I have full confidence in Schlossmann's service department. I especially like the shuttle service, I can drop my car off in the morning, get a ride to I have full confidence in Schlossmann's service department. I especially like the shuttle service, I can drop my car off in the morning, get a ride to work, and they will come get me when my vehicle is ready. Very, very convenient. More

Great Experience First experience with the Subaru City service team for the 6-month check up of my '17 Forester. The work was done quickly & correctly and I was given First experience with the Subaru City service team for the 6-month check up of my '17 Forester. The work was done quickly & correctly and I was given a print out of the result of the 40 point inspection. The facility is clean and comfortable and everyone on the service team treated me like a valued customer. I was favorably impressed, on my first visit. More

Phenomenal Customer Service What a pleasure it is to visit Subaru City! Sasena has a great sense of humor and really makes sure the experience is perfect for the customer. Excite What a pleasure it is to visit Subaru City! Sasena has a great sense of humor and really makes sure the experience is perfect for the customer. Excited to get my little Subaru back today! More

Service led to a new purchase! I initially went to Schlossmann for service work on my Subaru and was so surprised at the service I received that when the opportunity to purchase a n I initially went to Schlossmann for service work on my Subaru and was so surprised at the service I received that when the opportunity to purchase a new car I went back. Both the manager and sales rep were very responsive and negotiated a fair deal quickly. I love my Subaru and will use this dealership for service happily. More

Outstanding Customer Service from Myat Mon Yesterday I visited Subaru City for routine service on my 2016 Outback. I mentioned that I needed an oil change and had a license plate.that had falle Yesterday I visited Subaru City for routine service on my 2016 Outback. I mentioned that I needed an oil change and had a license plate.that had fallen off the car that I was unable to reattach because one screw would not hold. Moon, told me that they would take care of those items. She then asked me about the discoloration on my wheels and upon inspection said that they could be cleaned off, as the discoloration appeared to be leftover residue from when the car was originally shipped. (I had thought it was from a defective finish.) She also asked if my wipers were working satisfactorily and I noted that both front wipers were leaving streaks. Moon, then explained everything that would be done on this service visit and also explained that major service would be done on my next visit and showed me what that would entail.. While they were woking on my car she checked back with me to update me on their progress and told me the car would be ready shortly after the service was complete and the car had been washed. This was one of the best service experiences I've ever had. Moon was very pleasant and efficient, and went out of her way to make sure my service experience was the best possible. I was most impressed by the way she looked over the car ring and suggested the wheel cleaning, and wiper blades, without me even mentioning it. Overall, this was one of the best service experiences I've ever had, anywhere, and I've been having cars serviced for many, many years. I'll certainly recommend Subaru City Service to anyone that asks. Thanks. More

Outstanding Service We really enjoyed working with Eric Meeker in sales. Very personable and knowledgable. The service we received was first class. No high pressure sa We really enjoyed working with Eric Meeker in sales. Very personable and knowledgable. The service we received was first class. No high pressure sales and we thought we got a great deal. We will be back. More

Always excellent Every time I've been there they have all been incredibly nice and make it known they are there for you and won't push anything on you whether it's jus Every time I've been there they have all been incredibly nice and make it known they are there for you and won't push anything on you whether it's just looking at cars, buying one, or the extras that come along with purchase. They're great! More

Body Shop My 2017 Outback needed a new door. The people at the body shop are very professional. I received a 2018 Forester as my loaner. Sesena even synced my My 2017 Outback needed a new door. The people at the body shop are very professional. I received a 2018 Forester as my loaner. Sesena even synced my phone with loaner More

Great Service When I arrived for my Appointment we found that the parts had not been delivered even though they were verified that they were in a week earlier. Serv When I arrived for my Appointment we found that the parts had not been delivered even though they were verified that they were in a week earlier. Service advisor was very pleasant in this situation and did not try to hide the error with a lot of hoo-hah. She was very honest and accommodating over and above what I have ever experienced from any other car dealership service department I prior. More

Great job and excellent communication on a broken window. My Outback was vandalized overnight. The service team got me in immediately in the morning, plus I had a flight to catch that same morning. The transf My Outback was vandalized overnight. The service team got me in immediately in the morning, plus I had a flight to catch that same morning. The transfer to the body shop was seamless. Repairs were done on time. They acted as a go-between with the insurance agency, which saved me hassle. More