Schlossmann Subaru City of Milwaukee

New vehicle purchase Received an online price quote for a 2018 Subaru Outback Touring as a replacement vehicle. Vehicle wanted was not in stock and had to be ordered. Ne Received an online price quote for a 2018 Subaru Outback Touring as a replacement vehicle. Vehicle wanted was not in stock and had to be ordered. New vehicle received after 3 weeks. Paperwork, transfer of materials between old & new vehicles went smoothly. All in all, everyone dealt with was personable, professional and pleasant to deal with. More

An Amazing Dealership The LEAST stressful experience I've ever had at a car dealer!The salesman took care of every concern and detail! It was delightful!And, I got the ca The LEAST stressful experience I've ever had at a car dealer!The salesman took care of every concern and detail! It was delightful!And, I got the car I wanted at a price I could afford! More

Shawn Klug My salesperson was Shawn Klug. He was excellent. Not pushy, he just gave me the information I needed to make a decision on whether or not to purchas My salesperson was Shawn Klug. He was excellent. Not pushy, he just gave me the information I needed to make a decision on whether or not to purchase a new Crosstrek. More

Quick and to the point. The salesman (Jeff B.) was very knowledgeable and helpful going over the the vehicle prior to test driving. Also, he tried his hardest to get us to th The salesman (Jeff B.) was very knowledgeable and helpful going over the the vehicle prior to test driving. Also, he tried his hardest to get us to the price we wanted. After the initial acceptance to purchase the vehicle, he knew it was going to be an hour or so until we were going to finish paperwork. The dealership actually bought my wife and I lunch while we waited. Overall, I couldn't be happier with my experience. All of the staff were on their game throughout the day. Not to mention the continued support and maintenance of the vehicle after it leaves the lot. I will definitely be going back for future vehicle purchases. More

Very friendly , no push purchase experience We got new car with least of hassle. Price was right from the beginning , many options included. Much better experience than we had at a different Sub We got new car with least of hassle. Price was right from the beginning , many options included. Much better experience than we had at a different Subaru dealership 7 years ago. More

Body Repair, Hail Damage, and A/C repair During a road trip, my A/C stopped working and my car sustained some body damage from a rogue construction barrel. In addition, a few days later my c During a road trip, my A/C stopped working and my car sustained some body damage from a rogue construction barrel. In addition, a few days later my car was hit by hail. Jason in the Service Dept, along with Sasena and Scott in the Body shop all went above and beyond to make sure I was satisfied with the repairs, and made sure to keep me up to speed with my car. The level of honesty and service I received will help make sure I bring my car back in the future and refer others to Subaru City. More

Routine Maintenance check and oil change You are always treated in a courteous manner. I was offered a courtesy ride home and subsequent pick-up. The driver also was courteous. I am very p You are always treated in a courteous manner. I was offered a courtesy ride home and subsequent pick-up. The driver also was courteous. I am very pleased with the service my vehicle receives. More

Excellent service. No long wait at the counter. Everything was done in friendly manner and went quickly. I did not have to wait long to check in or check out. That means a lot to me. Would rec Everything was done in friendly manner and went quickly. I did not have to wait long to check in or check out. That means a lot to me. Would recommend this service department. More

Staff is very professional and friendly. Jason O'Donnell was very professional and friendly. One important thing that could be done better: someone in organization should offer to book next Jason O'Donnell was very professional and friendly. One important thing that could be done better: someone in organization should offer to book next service appointment. More

105,000 mile check=up, Timing belt replaced, Answered all questions professionally. Was professional and friendly and kept me up to date on the progress they were making in performing services. Answered all questions professionally. Was professional and friendly and kept me up to date on the progress they were making in performing services. The shuttle driver was friendly qand drove very safely. More