Schlossmann Subaru City of Milwaukee

An unplanned stop I was passing by and remembered I had to pick up some touch up paint, so I stopped and did so. The body shop receptionist was very helpful as I aske I was passing by and remembered I had to pick up some touch up paint, so I stopped and did so. The body shop receptionist was very helpful as I asked questions about my phone reception and microphone. One of the salesmen immediately offered to review my settings, adjusted them and explained some other settings as well--I so much appreciated friendly helpful service, even without an appointment. And to top it off, the service staff washed my car as well. More

Ed made the Difference! Ed was a very professional and attentive salesman. I had just test driven a car at another dealership and felt disappointed in the low standard of cu Ed was a very professional and attentive salesman. I had just test driven a car at another dealership and felt disappointed in the low standard of customer service. Ed was the complete opposite. He was knowable and straightforward to deal with, and cared about our whole purchasing experience. So glad that I ended up at Subaru City to buy my "first" new vehicle. Ed made the difference! More

Always helpful This dealership in general is so much more helpful and an overall better experience than Don Miller. I drive from Madison because of great service. This dealership in general is so much more helpful and an overall better experience than Don Miller. I drive from Madison because of great service. More

New vehicle purchase Received an online price quote for a 2018 Subaru Outback Touring as a replacement vehicle. Vehicle wanted was not in stock and had to be ordered. Ne Received an online price quote for a 2018 Subaru Outback Touring as a replacement vehicle. Vehicle wanted was not in stock and had to be ordered. New vehicle received after 3 weeks. Paperwork, transfer of materials between old & new vehicles went smoothly. All in all, everyone dealt with was personable, professional and pleasant to deal with. More

An Amazing Dealership The LEAST stressful experience I've ever had at a car dealer!The salesman took care of every concern and detail! It was delightful!And, I got the ca The LEAST stressful experience I've ever had at a car dealer!The salesman took care of every concern and detail! It was delightful!And, I got the car I wanted at a price I could afford! More

Shawn Klug My salesperson was Shawn Klug. He was excellent. Not pushy, he just gave me the information I needed to make a decision on whether or not to purchas My salesperson was Shawn Klug. He was excellent. Not pushy, he just gave me the information I needed to make a decision on whether or not to purchase a new Crosstrek. More

Very friendly , no push purchase experience We got new car with least of hassle. Price was right from the beginning , many options included. Much better experience than we had at a different Sub We got new car with least of hassle. Price was right from the beginning , many options included. Much better experience than we had at a different Subaru dealership 7 years ago. More

Body Repair, Hail Damage, and A/C repair During a road trip, my A/C stopped working and my car sustained some body damage from a rogue construction barrel. In addition, a few days later my c During a road trip, my A/C stopped working and my car sustained some body damage from a rogue construction barrel. In addition, a few days later my car was hit by hail. Jason in the Service Dept, along with Sasena and Scott in the Body shop all went above and beyond to make sure I was satisfied with the repairs, and made sure to keep me up to speed with my car. The level of honesty and service I received will help make sure I bring my car back in the future and refer others to Subaru City. More

Routine Maintenance check and oil change You are always treated in a courteous manner. I was offered a courtesy ride home and subsequent pick-up. The driver also was courteous. I am very p You are always treated in a courteous manner. I was offered a courtesy ride home and subsequent pick-up. The driver also was courteous. I am very pleased with the service my vehicle receives. More

Excellent service. No long wait at the counter. Everything was done in friendly manner and went quickly. I did not have to wait long to check in or check out. That means a lot to me. Would rec Everything was done in friendly manner and went quickly. I did not have to wait long to check in or check out. That means a lot to me. Would recommend this service department. More