
Schlossmann Subaru City of Milwaukee
Milwaukee, WI
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Scheduled Maintenance Every interaction with the service representative was great. I was in and out--dropped car off for service--in 10 minutes or less. I received a phon Every interaction with the service representative was great. I was in and out--dropped car off for service--in 10 minutes or less. I received a phone call earlier than expected that car was ready for pick up. Service rep. and front reception help was outstanding. More
Another quality experience. We just purchased our second Subaru, and once again, we couldn't be happier. The experience was pleasant and our salesman, Kinkade Lo, was personable We just purchased our second Subaru, and once again, we couldn't be happier. The experience was pleasant and our salesman, Kinkade Lo, was personable and efficient. We really like the simple and timely service packages here, and will continue to purchase here. More
Service appointment Had my first service appointment at Subaru and was very happy with the experience. My car was brought into the shop as soon as I arrived for my appoin Had my first service appointment at Subaru and was very happy with the experience. My car was brought into the shop as soon as I arrived for my appointment. The service tech was friendly and helpful. The waiting area far exceeded my expectations and made the waiting time much better. This is my first Subaru and from the purchase through now I have been impressed with this dealership! Thank you! More
Compressor Repair Sean is always thorough and ready to help. He listens adeptly, provides the right amount of explanation to set clear expectations, and aims to make th Sean is always thorough and ready to help. He listens adeptly, provides the right amount of explanation to set clear expectations, and aims to make the service experience as painless as possible. Thank you! More
Great experience Great experience. Came in after several friends bought cars from the dealership in the last few months. We are all new customers, and all 4 of us boug Great experience. Came in after several friends bought cars from the dealership in the last few months. We are all new customers, and all 4 of us bought our cars here. They were right, I was very happy with the service at this dealership. More
Great dealership, great salesperson, excellent experience The entire experience from beginning to end was fantastic. I feel the team was very knowledgeable, easy to work with, and very happy with vehicle and The entire experience from beginning to end was fantastic. I feel the team was very knowledgeable, easy to work with, and very happy with vehicle and price. More
Great experience! I felt comfortable and valued as a customer. Every one was friendly and helpful. Facility was comfortable and well laid out. It was a great experienc I felt comfortable and valued as a customer. Every one was friendly and helpful. Facility was comfortable and well laid out. It was a great experience. I would definitely recommend the dealership to friends. Will certainly have my car serviced here. Ed was great to work with. He is knowledgeable, has good "people skills", and a great sense of humor. He delegated some of the technical things to co workers who were very friendly and helpful. Sarah was wonderful and showed me how to use the nav system. More
Check Engine Light Issue I had numerous lights on and some blinking on my dashboard. Called Monday about 10:00 AM, and was told I could bring the car right over. The driver t I had numerous lights on and some blinking on my dashboard. Called Monday about 10:00 AM, and was told I could bring the car right over. The driver took me right back to work, car was done by 4;30. Driver picked me up. Sean did an exceptional job going through things with me. More
Always a great experience! Mandi is awesome! Very knowledgeable and super friendly! She is a great asset to your service staff! I actually look forward to my visits to the Subar Mandi is awesome! Very knowledgeable and super friendly! She is a great asset to your service staff! I actually look forward to my visits to the Subaru City service department. Thank you! More
Initial service on 2017 Forester Mandi, service rep, met me at my car, entered my mileage, did a walk around the car to check for imperfections & led me to her cubicle for paperwork. Mandi, service rep, met me at my car, entered my mileage, did a walk around the car to check for imperfections & led me to her cubicle for paperwork. She spent time answering my questions concerning the performance of my eyesight package during a recent rain/hail storm. Mandi explained the new procedures with my service package, It is now on the computer without a need for coupons. Service can be preformed at any Subaru dealer in any state. My service history will follow my vehicle. Mandi walked me to the lounge area. She showed me the beverage area and snack location. Mandi told me the estimated service time . Her estimate was spot on. She reviewed the multi point inspection report with me, then walked me to my freshly washed vehicle. More