
Schlossmann Subaru City of Milwaukee
Milwaukee, WI
Filter Reviews by Keyword
By Type
Showing 2,098 reviews
Excellent service from Mandi For the past two years since I've owned my Subaru I have worked with Mandi and she is excellent. I've always received exceptional, professional servic For the past two years since I've owned my Subaru I have worked with Mandi and she is excellent. I've always received exceptional, professional service. She was very helpful when I had to buy new tires, providing a range of ooption and advice. I would highly recommend going to Subaru for excellent repair & maintenance service, as well as customer service with Mandi. More
Good service Mandi was well informed and helpful. The work was completed quickly, The car was ready before expected. I really appreciated the quick service. T Mandi was well informed and helpful. The work was completed quickly, The car was ready before expected. I really appreciated the quick service. Thank you. More
Kyle and outstanding service I came in to shop without a vehicle. Mine had been stolen and I was injured in the process. I really was unhappy. I missed my car.. It is tough times I came in to shop without a vehicle. Mine had been stolen and I was injured in the process. I really was unhappy. I missed my car.. It is tough times when you are forced to buy a car not by choice. I was a die hard Mazda fan. My son is a die hard Subaru fan. STI owner to be exact. My experience with Kyle and the Schlossmann team was excellent and very unexpected. Kyle's knowledge of the vehicles and each step of the process was excellent. He knew basically how long each process took. While one process was in full swing he was able to execute others at the same time. Usually you are in these places for hours because they don't know how to process things in tandem. Kyle saved the sale too!! I was going to purchase. When the down payment "ask" was more than I was could spend spend he asked me about leasing. I was coming out of a lease, he had listened. I was under the impression that I would have to spend what is advertised to get into a lease and that was more than I could spend. I had nothing, no insurance settlement yet. Kyle said "let's see what we can do". Working on the final documents and financing with Sam was great. She listened and understood each of my boundaries. I left with a smile and a brand new 1017 WRX Limited! Mama got a toy Thanks Kyle and the Schlossman Subaru City Team!! More
2nd scheduled service... 2000 miles later... perfect I've only owned my Subaru since 2016, but have had awesome service through the sales process and ownership thus far. Service appointments have been p I've only owned my Subaru since 2016, but have had awesome service through the sales process and ownership thus far. Service appointments have been pretty smooth with Subaru City, and I can trust their work is done as perfectly and professionally as can be. This was my second planned maintenance for the vehicle and they've kept my "Subi" running well. I love my car and Subaru City loves him too! More
Opening time Called Jason to setup appointment for oil change and left phone message. Jason returned the call and Scheduled next day service at 7am. Arrived 10 mi Called Jason to setup appointment for oil change and left phone message. Jason returned the call and Scheduled next day service at 7am. Arrived 10 minutes early and cars already in line waiting. Jason opened Service early to accommodate customers.... Completed and on the road in under a hour!!! Awesome More
Not very accommodating this time. Bought a new rim and had tire transferred on new rim. Couldn't find old rim right away and wouldn't let me pay so I could get to work, was late Bought a new rim and had tire transferred on new rim. Couldn't find old rim right away and wouldn't let me pay so I could get to work, was late More
Very good service and quality workmanship is appreciated. I brought my 2012 Outback to have the rear tailgate repaired. Sasenna and Scott Wilson were both very helpful and efficient completing the repairs on I brought my 2012 Outback to have the rear tailgate repaired. Sasenna and Scott Wilson were both very helpful and efficient completing the repairs on my vehicle in a timely fashion as promised. Also, I did appreciate having a free loner car available while my car was in the shop. Of course, I will come back if I have any other future work done on my vehicles. Sincerely, Dale Dulberger Wauwatosa More
Awesome staff Shawn was a fantastic salesman and very knowledgeable. I knew nothing about cars and didn't take advantage of that, instead helped me find a car that Shawn was a fantastic salesman and very knowledgeable. I knew nothing about cars and didn't take advantage of that, instead helped me find a car that I wanted More
Service Whenever we bring our Subaru's in for service the reps explain the work, provide an estimated time of completion, and keep me updated on the progress. Whenever we bring our Subaru's in for service the reps explain the work, provide an estimated time of completion, and keep me updated on the progress. Our most recent service was major and they offered all the discounts available to keep our costs down as well as a loaner vehicle while the work was being done. More
Leasing a new Vehicle We love this dealership and have been coming here for many years. You always get first class treatment from everyone and the salesmen that we always We love this dealership and have been coming here for many years. You always get first class treatment from everyone and the salesmen that we always have are very personable and friendly!!! More