Schlossmann Subaru City of Milwaukee

Excellent salesmanship I concur with all the positive things that have been said about David. This was the best experience me and my wife have had with purchasing a vehicle I concur with all the positive things that have been said about David. This was the best experience me and my wife have had with purchasing a vehicle and David, as well as the others we dealt with, was exceptional. If you have the pleasure to work with David, you will enjoy the experience. More

Mediocore detailing Brought my Forester in for full detailing. Very underwhelmed. Climbed into vehicle and first thing I noticed was streaked rearview mirror. Front seat Brought my Forester in for full detailing. Very underwhelmed. Climbed into vehicle and first thing I noticed was streaked rearview mirror. Front seat carpeting still salt stained. Seats looked cleaner but not sure if any leather treatment was applied. I guess I expected a job similar to when I have a vehicle detailed at a car wash but not even close. Would not use this particular service again. More

Let their not be light Special order parts were installed to correct air bag warning light.This light only comes on every few days or week or so.So I'm watching to confirm f Special order parts were installed to correct air bag warning light.This light only comes on every few days or week or so.So I'm watching to confirm fixed.Service sounded confident though . More

Tire replacement Courteous thorough service. Left feeling that we got quality care. Very pleased with the level of care. 25 words really. Need to lighten up on thi Courteous thorough service. Left feeling that we got quality care. Very pleased with the level of care. 25 words really. Need to lighten up on this survey. More

The reason I keep coming back! I came in to replace my 2011 Subaru Outback with a newer model. That was on a Friday. I met with the sales people (Sarah and Adam) and went for a te I came in to replace my 2011 Subaru Outback with a newer model. That was on a Friday. I met with the sales people (Sarah and Adam) and went for a test drive in a 2017 Outback. Had a nice drive during which all my questions were fully answered. We then moved to price negotiation. The dealership was quick and upfront with discounts on the MSRP and also gave me an excellent price for my 2011 "trade-in". Pretty much a "pressure free" environment. Still, I wanted to check with other dealerships in the area. I chose two. The following day I paid them a visit. The experience was not the same. One came fairly close to Shlossman's offer, but was still "well short of the mark". The other took considerable haggling just to arrive at an "awful" deal, and then would not permit me to take their "proposal" home for further consideration. That pretty much did it. I drove to Shlossman's that afternoon and closed the deal. This will be my fifth Shlossman car! That sort of says it all. More

66000 mile service I am not ordinarily disposed to writing reviews. But the experiences I have had at Schlossman's Subaru City are so uniformly positive I am compelled I am not ordinarily disposed to writing reviews. But the experiences I have had at Schlossman's Subaru City are so uniformly positive I am compelled to do so. This service visit was easy to schedule on the dealership website. I wanted to use the chat feature on the website but had difficulty doing so to move the visit to an earlier date. I could not use the chat feature (probably my error). Someone from Schlossman's IT department actually called me to assist (sorry I do not remember the gentleman's name). That was a pleasant surprise. I ultimately had to phone the service department (sorry I do not remember the gentleman's name). They were flexible and accommodated my service the next day, although on the website the service department was booked solid. Mandi Vonckx was my service rep. She greeted me with such a positive disposition. That was great, and representative of the disposition of everyone from the dealership I have met. She knows my car and my service record. That makes me confident the car is being well-maintained and will continue to be well-maintained. I know good consistent customer service is hard to achieve. Schlossman has achieved good customer service in a challenging industry. The technology deployed and the staff training is first rate. It is no doubt having a good impact on customer loyalty. I appreciate the experience. More

Very positive experience. Every aspect of this car-buying experience was pleasant and positive. Very nice people! I was able to buy the vehicle I wanted right off the lot, an Every aspect of this car-buying experience was pleasant and positive. Very nice people! I was able to buy the vehicle I wanted right off the lot, and it was ready for me as soon as the paperwork was completed. More

Great service, fair prices. From scheduling to delivery of your washed car, everybody goes the extra mile ensuring you get the best service. Twenty twenty one twenty two twenty t From scheduling to delivery of your washed car, everybody goes the extra mile ensuring you get the best service. Twenty twenty one twenty two twenty three twenty four twenty five. More

great job everything was well done I would go back again and again for more work to be done on my Subaru again job well done good bye everything was well done I would go back again and again for more work to be done on my Subaru again job well done good bye More

ed wrathall is a gem! this the second Subaru that we have purchased from Subaru city and from ed wrathall. . ed is patient, understanding, answers our questions in a non te this the second Subaru that we have purchased from Subaru city and from ed wrathall. . ed is patient, understanding, answers our questions in a non technical manner. we --barry zalben and Marianne walsh-- highly recommend ed for anyone wishing to purchase a Subaru and rate ed a "10" for his outstanding professionalism! More