Schlossmann Subaru City of Milwaukee

Very good service. I am very pleased with the service received. They accommodated me even though they were very busy. My car was checked and luckily nothing was wrong. I am very pleased with the service received. They accommodated me even though they were very busy. My car was checked and luckily nothing was wrong. Thank you Eric and Subaru. More

oil change appointment for oil change, but check of the tires, a nail was found in one and repaired. Could of had a blow-out. Great job! appointment for oil change, but check of the tires, a nail was found in one and repaired. Could of had a blow-out. Great job! More

Amazing Service I called Eric/Service Department when all of the lights on my Subaru started flashing. He said bring the car in now and they'd take a look. Within 20 I called Eric/Service Department when all of the lights on my Subaru started flashing. He said bring the car in now and they'd take a look. Within 20 minutes, they had diagnosed the problem, ordered the part, scheduled the repairs and I was back on the road and made it to my doctor appointment on time. Now that is outstanding service! More

Great team to work with Shawn Klug made this buying experience really great. From finding the vehicle and getting it brought in to me driving it off the lot. All the bases we Shawn Klug made this buying experience really great. From finding the vehicle and getting it brought in to me driving it off the lot. All the bases were covered. More

Amazing When I got I. My car I was amazed on how good it looked they not only cleaned the outside but done an amazing job on the inside. Everyone is always so When I got I. My car I was amazed on how good it looked they not only cleaned the outside but done an amazing job on the inside. Everyone is always so nice and helpful there. I will always go there. More

Welcoming....friendly feeling We went in to just look. Met Jeff who showed us the Inventory in the "valley." Continued discussing options..... That was pretty much it. Left with We went in to just look. Met Jeff who showed us the Inventory in the "valley." Continued discussing options..... That was pretty much it. Left with our new 2018 Forester and a new car 🚗 friend. Great experience..... More

My best car purchase experience EVER! I was looking for an SUV, and Subaru was at the top of my list of cars to look at. My salesperson, Kinkade, was polite, professional, and knowledgeab I was looking for an SUV, and Subaru was at the top of my list of cars to look at. My salesperson, Kinkade, was polite, professional, and knowledgeable. He showed me all the features, had me do a test drive, and did not drive me crazy with follow-up calls, but did not call within the time period I requested. I was so impressed with the car, the salesperson, and the sales manager that I saw no need to go and test drive many other cars, as I had previously planned to do. After test driving my 2nd choice, I was back to Subaru City in record time. So happy with my choice! More

Almost a home run Our experience was nearly a home run! Tony did a fantastic job closing the deal and negotiating my trade. The only gripe I have about the entire trans Our experience was nearly a home run! Tony did a fantastic job closing the deal and negotiating my trade. The only gripe I have about the entire transaction was when I wanted to order some accessories. I found what I wanted via Schlossmann's Subaru City parts website the night before. When we were done with the deal, Tony walked me over to the parts department to order what I wanted. At the parts department, I was quoted a price that was $120.00 more than the website. When I asked about the disparity in price the parts employee indicated that "I would have to order them off the web then." Basically, I still do not have the accessories I was looking for. Upon our departure, your sales manager was kind enough thank us for our business and asked for feedback. I told him of our experience with the accessories order, but he also did not take any action to address the issue, except thank us for the feedback. It appears that there is a bit of a disconnect between sales and parts that could easily be rectified. I'd think that your sales staff should be empowered to address small issues such as these to really make the experience one of excellence. More

Great Customer Service Our salesperson, Edward Wrathall, made shopping for a new Subaru a very informative and awesome experience. We highly recommend him for his honest, no Our salesperson, Edward Wrathall, made shopping for a new Subaru a very informative and awesome experience. We highly recommend him for his honest, no pressure salesmanship!!! This dealership, and Mr. Wrathall, go above and beyond in providing great customer care!!! More

Delightful Sean and Mandi went above and beyond! I have taken my XV to this location for service since the day I bought it. I will not take it to any other deale Sean and Mandi went above and beyond! I have taken my XV to this location for service since the day I bought it. I will not take it to any other dealership. Thanks guys! More