
Schlossmann Subaru City of Milwaukee
Milwaukee, WI
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Great customer service Had my 30,000 maintenance done. Everything was done as explained by Moon in the service area . I was very pleased with the shuttle service. My ca Had my 30,000 maintenance done. Everything was done as explained by Moon in the service area . I was very pleased with the shuttle service. My car was cleaned answer smelled new again More
Excellent, worry-free car-buying experience! I just wandered onto the Schlossmann Subaru City lot a few weeks ago to "check out" Subaru Outbacks. The dealership and the vehicle came highly recomm I just wandered onto the Schlossmann Subaru City lot a few weeks ago to "check out" Subaru Outbacks. The dealership and the vehicle came highly recommended to me by a friend. The moment I got out of my car, a salesman - David Opanga - came up to chat with me, and I admit that - at first - I had some trepidation, as I honestly do not like dealing with car salesmen. The entire experience of purchasing a car is something daunting to me. Well, I needn't have worried - David was very warm and friendly from the start. We discussed what kind of car I was looking for, and eventually, he took me for a ride and test drive in an Outback. Needless to say, I loved it, and as soon as we got back to the dealership, David asked me if I wanted to run some numbers. "Uh oh," I thought, "am I ready for THIS???" Right off, I couldn't afford the payments on the car I test drove - but fortunately, they had an Outback in the next model down, which was was honestly just as good and I was fine with sacrificing a few things to afford a better price. During the entire sales experience, David was very friendly and didn't pressure much (if any) at all. Jason Spilka - who worked with my friend when she purchased her Subaru - also weighed in with his thoughts from time to time and was very fun and friendly. We did go back and forth as anticipated in my trade-in price for my 2010 Honda Fit, but eventually agreed on a value. I needed to go home and talk numbers with my partner before I committed to anything. Now, as most of us know, dealers always prefer that you take the car home THAT DAY, but David was very kind when I explained to him that I needed to "sleep on" the quote he gave me. Well, needless to say - I got the car, and it was a new one (I originally intended to buy used)! I came in with my partner the next day, we both got to test drive the actual one I was going to be buying, and the purchasing process went pretty smoothly. While we were waiting for my car to be ready, David even took the time to show me nearly all the features inside and outside of my Outback (by opening up/accessing a similar vehicle), as well as walk me through the dealership and servicing area. I was very impressed with his friendliness and professionalism. Everyone at the dealership was very nice, on the whole - even to the point of someone always being there to open the door as you walked back in. It was a welcoming customer experience, and I'm not only glad I purchased my car there, but I feel happy and confident that I will be returning there for my oil changes and service visits. Like my friend before me, I recommend this dealership heartily if you are in the market for a Subaru, or any new/used car. When I drove off the lot in my Outback, I felt I was already in good hands. They're wonderful! More
Awesome experience People are so kind and helpful. I had an awesome experience. Great service!! Was very happy working with the salesperson Kinkade. Finance people reall People are so kind and helpful. I had an awesome experience. Great service!! Was very happy working with the salesperson Kinkade. Finance people really awesome and helpful aswell. More
Rewarding Experience Bryan spent quite a bit of time showing me the vehicle that I was interested in and explaining the features and letting me test driving it under vario Bryan spent quite a bit of time showing me the vehicle that I was interested in and explaining the features and letting me test driving it under various traffic conditions. It was one of the best experiences I have had over the many years, of purchasing a new vehicle. More
fourth car I've purchased Shopping for a car at Schlossmanns is and always has been a pleasant experience. I have always felt that I was getting a fair price both buying and tr Shopping for a car at Schlossmanns is and always has been a pleasant experience. I have always felt that I was getting a fair price both buying and trading in. The people there seem to truly want to do the right thing which in my opinion is rare in this industry. I believe that I can trust this group of people and I constantly recommend them to those that I have influence over. I have purchase many vehicles of the past 40+ years and I have found the place that will sell me my next and last car. Keep doing what you are doing, you have my respect! More
Body shop technician removed a small dent from door. He did an excellent job; there is no remaining evidence of the dent. It took him less than 30 minutes to complete the job and the final price was les He did an excellent job; there is no remaining evidence of the dent. It took him less than 30 minutes to complete the job and the final price was less than the quoted price! More
The best ever! Customer service is the best I have ever experienced at a car dealership. Continue the great work ethic for present and future customers. I will be a Customer service is the best I have ever experienced at a car dealership. Continue the great work ethic for present and future customers. I will be a repeat customer with this dealership. More
First Subaru Purchase Overall the best car buying experience ever! Was not sure if this was even an option until we came to Schossmann's. We Got the best pricing everytim Overall the best car buying experience ever! Was not sure if this was even an option until we came to Schossmann's. We Got the best pricing everytime right out of the gate. I did compare that and feel really great about our deal. Looking forware to working with this dealer on future deals and anticipate more Subaru's in my family's future! More
New Subaru Outback This was the first time at this dealership. We appreciated the professional and personable staff. We will recommend this dealership to anyone consi This was the first time at this dealership. We appreciated the professional and personable staff. We will recommend this dealership to anyone considering a Subaru in the future . More
Fantastic customer service I've worked with Fiz a few times now, and it never ceases to amaze me how hard he works to make customers happy and work out a deal with them. My cred I've worked with Fiz a few times now, and it never ceases to amaze me how hard he works to make customers happy and work out a deal with them. My credit wasn't the best and my payment needed to be lower than we initially discussed, but he made it happen. If you're shopping for a car, don't pass this place up. More