Schlossmann Subaru City of Milwaukee

excellent service Your service is always excellent. You are polite and willing to answer any questions I might have and explain things to me. I also appreciate the ride Your service is always excellent. You are polite and willing to answer any questions I might have and explain things to me. I also appreciate the ride to the airport and being able to leave my car with you. As a senior citizen this is most helpful not to have to try to do the airport thing! More

Great car buying experience. Wonderful team of people. Professional, very nice and easy. The internet search in the front end made things easy and the team was very organized and Wonderful team of people. Professional, very nice and easy. The internet search in the front end made things easy and the team was very organized and efficient. More

Fiz is the Best Subaru Salesman on the Planet! This is my third lease of a Subaru Forester. Fiz makes it easy for me. I don't have a husband, I have a Dealership! This car is the best I've ever This is my third lease of a Subaru Forester. Fiz makes it easy for me. I don't have a husband, I have a Dealership! This car is the best I've ever driven in Wisconsin winters! Thanks Fiz! Caroline Pritzlaff More

Very confident I was again very pleased with my service experience this past week. It was easy to make the appointment on line, I got confirmation and reminders. I h I was again very pleased with my service experience this past week. It was easy to make the appointment on line, I got confirmation and reminders. I had a question and when I was in for a car wash a few weeks ago one of the service advisors was easy accessible, reviewed my records and answered my question. This service went smoothly, on time and everything was explained well. You have an outstanding service department. My service advisor, Eric Schaffer, was excellent to work with, as usual. Very professional, personable and helpful. I am very confident in the service that I am getting at Schlossman or I would not be returning. More

Key fob Needed a new key fob and they were able to replace and reprogram it quickly. Great job! Advisor (Moon?) was friendly. They even washed my car when Needed a new key fob and they were able to replace and reprogram it quickly. Great job! Advisor (Moon?) was friendly. They even washed my car when they finished!!! More

Do not always take first opinion This is somewhat difficult to review because I had two encounters with the same problem. On Wednesday I showed up at the dealer with my system showing This is somewhat difficult to review because I had two encounters with the same problem. On Wednesday I showed up at the dealer with my system showing low tire pressure. Service guy that came out checked, said just needed air, which he put in and said system lights should go out in less than a mile. They did, however, I stopped to get gas and happened to glance at tire and there in full view was a nail. I returned the next day, no one came out of the office to greet me, I previously had occasion to have stopped in the Subaru Dealer in Sarasota where on all three occasions someone was out to see how they could help within seconds of my entering the drive. I thought this was how all Subaru service areas worked. I stayed in my car for four or five minutes and no one came out. I went in and the young man was very pleasant, checked to see if they had the tire in stock, told me it would take 1.5 hours or so and directed me to the waiting area. 2.5 Hours later he came with the paperwork that it was done. I think an update at some point would have been helpful. Service was okay, not on a par with Sarasota More

Everything was great, but expensive I made an appointment, they were prompt and even took in my car a few minutes early. The service people were very clear and friendly. The customer lou I made an appointment, they were prompt and even took in my car a few minutes early. The service people were very clear and friendly. The customer lounge was very comfortable with complementary snacks and drinks. They did everything I could ask of them, but at $75, it's a pricey oil change. More

Got an oil change. Another very good experience at Schlossmann's Subaru...Sean was super friendly and attentive to my customer needs...great waiting room atmosphere too. Another very good experience at Schlossmann's Subaru...Sean was super friendly and attentive to my customer needs...great waiting room atmosphere too...warm cookies and tasty beverages! More

Very Quick and Easy I contacted Schlossmann Subaru City through e-mail to get the process started. I scheduled a time to test drive the Subaru Forester and Outback. I d I contacted Schlossmann Subaru City through e-mail to get the process started. I scheduled a time to test drive the Subaru Forester and Outback. I decided on the Forester. The pricing was great. I traded in my old vehicle. They found the Forester that I wanted. Edward was very friendly and easy to work with. More

Great Service I stopped in without an appointment because my key fob was not working. I was met by Moon, who was professional and courteous. A service tech checke I stopped in without an appointment because my key fob was not working. I was met by Moon, who was professional and courteous. A service tech checked out the fob situation. Although no issue was found, the issue was noted in our file, should it happen again. I was in and out of the dealership within 20 minutes. More