
Schlossmann Subaru City of Milwaukee
Milwaukee, WI
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Five star service from stat to finish I was thinking about taking my car to a local place to get service. But why would i even consider that ever again? I won't the service team is amazing I was thinking about taking my car to a local place to get service. But why would i even consider that ever again? I won't the service team is amazing. I was going to get the 30k maintenance check up but didn't have time due to my daughter baseball game. So the Service manager asked me what was important to get done and he said ok lets just get that done and i was done in less then an hour at home eating and at my daughter game. Great Service , Thank you!! More
Convenient and courteous The greeting was very good. The walk around was important for both parties. The service was done well within the estimated time. Will return for fu The greeting was very good. The walk around was important for both parties. The service was done well within the estimated time. Will return for future service needs. KH More
Efficient The staff was helpful and professional. I filled out the online credit application in advance which helped the process move along. All the staff wer The staff was helpful and professional. I filled out the online credit application in advance which helped the process move along. All the staff were invested in making my experience as efficient as possible. More
Great Buying Experience A co-worker told me about his experience with Subaru City and that is what made us go to Subaru City to begin our car hunt. From the minute we arriv A co-worker told me about his experience with Subaru City and that is what made us go to Subaru City to begin our car hunt. From the minute we arrived at the dealership we were greeted and felt so welcomed. Our sales person Antonio Escarpita provided us with so much information about the vehicles and listened to our needs. He didn't rush us on our decision and wanted us to be completely happy with our final purchase. Once we made our chose he went above and beyond to make sure everything was perfect when we drove off the lot. He was a real pleasure to work with and I would recommend him to any interested in buying a Subaru. More
excellent service department Because of 2 moves in a year and a half, the maintenance on our Forester had been minimal. I took it to Schlossmann Subaru City and had an excellent e Because of 2 moves in a year and a half, the maintenance on our Forester had been minimal. I took it to Schlossmann Subaru City and had an excellent experience with their service department. First they spent a significant amount of time with me figuring out what should be done. Than after the multi-point inspection they gave me a detailed overview of the shape of the car and which issues should be addressed now and which ones could wait. I told them I had a short timeline, but they said they could do it. So they did all the service in a timely fashion. We put over 1000 miles on the car the 2 days since the service and the car drives like new. Thanks especially to Moon our service advisor. More
Great Customer Service! Mandi was extremely kind and helpful throughout the process, and they were able to get me in and out within 30 minutes for a quick repair, even though Mandi was extremely kind and helpful throughout the process, and they were able to get me in and out within 30 minutes for a quick repair, even though I did not have an appointment scheduled. More
Customer Service times 10. The Body Shop was awesome in making my WRX look just like new again. They also provided a shuttle service that enabled me the opportunity to continue The Body Shop was awesome in making my WRX look just like new again. They also provided a shuttle service that enabled me the opportunity to continue my daily business. More
Excellent Fiz did a great job explaining the car's features. He wasn't pushy and gave me time to make my decisions. I just wish your spare keys were not so ex Fiz did a great job explaining the car's features. He wasn't pushy and gave me time to make my decisions. I just wish your spare keys were not so expensive. It's getting to a point where it's more expensive to get a spare key than it would be if your car was stolen. More
Emergency Repair after key was stolen Shawn Klug was contacted - arranged for same day service to "re-key" the key and chip - Moon met me in the Service bay - Had me and the vehicle throug Shawn Klug was contacted - arranged for same day service to "re-key" the key and chip - Moon met me in the Service bay - Had me and the vehicle through in less than an hour - Happy with the car and with the service - Topped off with a car wash - I would recommend Schlossmann Subaru - Jbecker More
Sean was great I called to get in for an oil change and was able to get in the next day. Sean was very helpful and professional and assisted me with finding someone I called to get in for an oil change and was able to get in the next day. Sean was very helpful and professional and assisted me with finding someone in sales to help me find a new lease. More