
Schlossmann Subaru City of Milwaukee
Milwaukee, WI
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excellent service department Because of 2 moves in a year and a half, the maintenance on our Forester had been minimal. I took it to Schlossmann Subaru City and had an excellent e Because of 2 moves in a year and a half, the maintenance on our Forester had been minimal. I took it to Schlossmann Subaru City and had an excellent experience with their service department. First they spent a significant amount of time with me figuring out what should be done. Than after the multi-point inspection they gave me a detailed overview of the shape of the car and which issues should be addressed now and which ones could wait. I told them I had a short timeline, but they said they could do it. So they did all the service in a timely fashion. We put over 1000 miles on the car the 2 days since the service and the car drives like new. Thanks especially to Moon our service advisor. More
Great Customer Service! Mandi was extremely kind and helpful throughout the process, and they were able to get me in and out within 30 minutes for a quick repair, even though Mandi was extremely kind and helpful throughout the process, and they were able to get me in and out within 30 minutes for a quick repair, even though I did not have an appointment scheduled. More
Customer Service times 10. The Body Shop was awesome in making my WRX look just like new again. They also provided a shuttle service that enabled me the opportunity to continue The Body Shop was awesome in making my WRX look just like new again. They also provided a shuttle service that enabled me the opportunity to continue my daily business. More
Excellent Fiz did a great job explaining the car's features. He wasn't pushy and gave me time to make my decisions. I just wish your spare keys were not so ex Fiz did a great job explaining the car's features. He wasn't pushy and gave me time to make my decisions. I just wish your spare keys were not so expensive. It's getting to a point where it's more expensive to get a spare key than it would be if your car was stolen. More
Emergency Repair after key was stolen Shawn Klug was contacted - arranged for same day service to "re-key" the key and chip - Moon met me in the Service bay - Had me and the vehicle throug Shawn Klug was contacted - arranged for same day service to "re-key" the key and chip - Moon met me in the Service bay - Had me and the vehicle through in less than an hour - Happy with the car and with the service - Topped off with a car wash - I would recommend Schlossmann Subaru - Jbecker More
Sean was great I called to get in for an oil change and was able to get in the next day. Sean was very helpful and professional and assisted me with finding someone I called to get in for an oil change and was able to get in the next day. Sean was very helpful and professional and assisted me with finding someone in sales to help me find a new lease. More
Efficient and personable Shawn Klug was recommended to me by a relative. He was attentive, personable, and friendly. I will definitely recommend subaru city to friends and fam Shawn Klug was recommended to me by a relative. He was attentive, personable, and friendly. I will definitely recommend subaru city to friends and family! More
Oil change and check up Appointment very available, easy in, clean drop off area, frendly sales people, quick service, affordable prices - topped off with a car wash! Very s Appointment very available, easy in, clean drop off area, frendly sales people, quick service, affordable prices - topped off with a car wash! Very satisfied customer. More
Quick but thorough After reviewing the cars on the Subaru City website, I thought I would stop in to see what I could get for my trade-in. I never leased a car before, s After reviewing the cars on the Subaru City website, I thought I would stop in to see what I could get for my trade-in. I never leased a car before, so I also wanted to see how that works and what a monthly payment would be. To my surprise, they worked with me so well to get me a monthly payment I could afford, I left with a new car in just hours after "stopping in". Great customer service and they went over every detail very thoroughly, so I had no questions before I left. Hopefully after this great review they will offer me my first oil change for free (just kidding). This is my fourth Subaru I have purchased. Three were purchased here, with no issues. The first one was bought form a dealer with so many issues, they can't even sell Subaru's any more. Just sayin'. Looks like the Schlossmann's treat their employees well, which reflects on their customer service and Sales staff. Thanks for the great car leasing experience! Alan K More
Excellent experience. Feel I got a good deal. Got the car I wanted for the price I wanted to pay. I will definitely be back next time a car is needed in my hous experience. Feel I got a good deal. Got the car I wanted for the price I wanted to pay. I will definitely be back next time a car is needed in my household More