
Schlossmann Subaru City of Milwaukee
Milwaukee, WI
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Fantastic Edward was an absolute pleasure to work with. He made the car buying process very easy, quick, and successful. Ed exemplified what I would expect th Edward was an absolute pleasure to work with. He made the car buying process very easy, quick, and successful. Ed exemplified what I would expect the entire Schlossmann team to be: compassionate, personable, and professional. The entire staff made eye contact, remembered us after only visiting one time, and were friendly and helpful. Ed made sure that everything was lined up and ready to go, so I only visited twice, once to look at the car, and once to pick it up. Ed is great at his job, and I would come back to buy a car from him again, as well as recommend him to other people I know. More
Pleasant courteous timely I was Greeted immediately by Eric the service staff . He checked out my Forrester quickly assembled all paperwork ,gave me the time estimate and sho I was Greeted immediately by Eric the service staff . He checked out my Forrester quickly assembled all paperwork ,gave me the time estimate and showed me to the waiting area. Service was completed in a short amount of time . Car was washed and I was helped with dashboard setting. More
Great team They do everything they can to meet customer needs. If waiting there is a comfortable lounge with free beverages (and fresh cookies). If needing a shu They do everything they can to meet customer needs. If waiting there is a comfortable lounge with free beverages (and fresh cookies). If needing a shuttle they are prompt - even going above and beyond - they had a salesman shuttle me because the driver was on a run and they didn't want me to have to wait. Car always comes back washed and this time they even polished my tires! More
Outback 60,000 mile service Visits to the Schlossman service center have been uniformly pleasant experiences, including this visit. Staff are knowledgeable and courteous, and th Visits to the Schlossman service center have been uniformly pleasant experiences, including this visit. Staff are knowledgeable and courteous, and the service has been competent to say the least. I appreciate how my car is returned with a clean exterior and interior. More
Service Visit The service department was prompt and explained everything and the length of time it would take very thoroughly. They showed me the waiting area whic The service department was prompt and explained everything and the length of time it would take very thoroughly. They showed me the waiting area which was very clean and made the wait time not a problem. More
Great Service Jason was awesome, answered my questions and kept me informed on what needed to be done on my maintenance. Always a great experience dealing with Schl Jason was awesome, answered my questions and kept me informed on what needed to be done on my maintenance. Always a great experience dealing with Schlossmanns service team. More
Quick, polite, perfect service as expected The service was very professional and friendly. It is always a pleasure to visit that location and the people there are always very polite and friendl The service was very professional and friendly. It is always a pleasure to visit that location and the people there are always very polite and friendly and make you feel welcomed and appreciated. More
No longer "Disappointed" It's comforting to know that someone actually reads these reviews... After I had posted a review about a week ago about being "disappointed" by the It's comforting to know that someone actually reads these reviews... After I had posted a review about a week ago about being "disappointed" by the whole experience of having my brakes checked, the General Manger, Mr. Larson, called me personally and invited me to bring the car back in so they could recheck the work, correct any problems, and be able to assure me that the car was in safe working order. That's exactly what happened. While my car was being re-inspected Mr. Larson and I had a pleasant chat in his office and I left feeling that they had really made an effort to see that I was not only satisfied, but that I felt the car was road-safe again. I gladly retract my previous negative review if it's still posted somewhere below. More
Can't Imagine Ever FInding a Better Service Center This place is utterly terrific. The service folks are genuinely interested in your experience of the vehicle, and they help you problem-solve the best This place is utterly terrific. The service folks are genuinely interested in your experience of the vehicle, and they help you problem-solve the best solution based on your budget and needs. I very much appreciate that every visit takes a look at the whole car, not just the issue of the day. Great waiting area with fast wifi, coffee, soda, and snacks. More
excellent !! This is the second Subaru I have bought from this dealer. My salesman, Kyle Ogden , is the best. He is so knowledgeable , personable, and patient. This is the second Subaru I have bought from this dealer. My salesman, Kyle Ogden , is the best. He is so knowledgeable , personable, and patient. I recommend Subaru City to everyone. More