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Schlossmann Subaru City of Milwaukee

Milwaukee, WI

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1,982 Reviews

4640 S 27th St

Milwaukee, WI

53221

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1,982 Reviews of Schlossmann Subaru City of Milwaukee

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November 11, 2008

I have always been pleased with the service at Schlossmann's Dodge City. Recently I needed new tires for my pickup and found them to be the best deal even comparing to Sam's Club and internet dist More

by Dansdodgetruck
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brian Hawes
December 11, 2007

Their mechanic forgot to tighten one of the wheels on my truck when he did a tire rotation. The wheel fell off while I was driving on the freeway. I was lucky that I was not in a serious accident. I was stu More

by JtrentC
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Service Manager
Dec 23, 2010 -

Schlossmann Subaru City of Milwaukee responded

We at Subaru City of Milwaukee are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. I immediately checked with my service manager, service advisors, and technicians before reading your review further. I apologize for what had happened years ago with Dodge City and assure you as Sales Manager here at Subaru City I will always take care of any issue that is brought to my attention, even if it involves parts, service or body shop. I am shocked to hear something like this happened with the past dealership brand and assure you it has not happened nor will ever happen with us here at Subaru City of Milwaukee. Steve Claflin Sales Manager Subaru City of Milwaukee (414) 281-9100

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