Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Schlossmann's Honda City
Milwaukee, WI
270 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 270 reviews
September 22, 2026
They work quickly and keep you informed. They also have great courtesy transportation that dropped me off at work and picked me up at the time of my choosing. I leased my car about 1.5 years They also have great courtesy transportation that dropped me off at work and picked me up at the time of my choosing. I leased my car about 1.5 years ago. I informed the service person that I was hearing a noise in my car and she quoted me a fee of over 150 just to diagnose the problem. The car is pretty new and still under warranty. There should not have been a fee just to tell me if there was a problem. More
by Lluckett1048
Employees Worked With
I can’t recall who I worked with
August 26, 2026
Channel is very professional and friendly. He never tried to push any products on me. The answered all my questions and the timing of our service was no longer than what he had suggested. I hi He never tried to push any products on me. The answered all my questions and the timing of our service was no longer than what he had suggested. I highly recommend this dealership for service. More
by Joe
Employees Worked With
Josh Faber
August 19, 2026
I had an incredibly disappointing experience with Schlossman Honda City's service department. They treated me unfairly and charged me for repairs that shouldn’t have cost anything, especially since t Schlossman Honda City's service department. They treated me unfairly and charged me for repairs that shouldn’t have cost anything, especially since the issue with the air conditioning is a known problem in the 2018 Honda Accord Touring. I had to leave my car with them for 10 days without any offer of a loaner or alternative transportation. To make things worse, I had purchased a car from this dealership and even put money down on it, only to be told just before pickup that they sold it to someone else. Absolutely unacceptable service and a complete waste of my time and trust. Would not recommend. More
by Masked
Employees Worked With
Jhun Jhun DeVera, Brian Griffin
July 08, 2026
Great service great staff. Shuttle service is fantastic. Drivers are safe friendly people. Hats off to Angelo for taking the time expertise and kindness for doing more than jus Shuttle service is fantastic. Drivers are safe friendly people. Hats off to Angelo for taking the time expertise and kindness for doing more than just his “job”😌 More
by cwilburth
Employees Worked With
Angelo
June 10, 2026
Tussant did an amazing job finding us the deal we wanted for our trade in. My fiance is pleased with all the features her new CRV has to offer for our trade in. My fiance is pleased with all the features her new CRV has to offer More
by fahmi.yaghnam@icloud.com
Employees Worked With
Tussant Rantanen
June 01, 2026
Go elsewhere They lie to you, they waste your time, and they are overall unfit for comfort. I bought a 2024 accord with 13xxx miles, upon test drive the steering wheel just creaked a little between and they are overall unfit for comfort. I bought a 2024 accord with 13xxx miles, upon test drive the steering wheel just creaked a little between 0 degrees and +/- 10 degrees. I was verbally told "it has a bad rack and pinion, ive moved customer cars out of the way to get yours on a lift and worked on. We have the part in stock, and it should be covered under warranty. If honda wont warranty it, ill risk my job and we (the dealership) will cover it." Trying to make me feel special. I knew better of course. "I put my top guy on it" another lie, as the "top guy" "forgot to torque a motor mount bolt". 50mi down the road there is some catastrophic sound upon load/unload on drivetrain. I bring it back, they keep it 2 more days, I asked for documentation from fix 1 and new issue. The work order states "bad gearbox, gearbox replaced, noise gone". Nothing about a rack and pinion. Work order 2 stated "a bolt backed out a little causing interference which broke a mount bracket" but in text from the salesman I have "the tech forgot to torque a bolt, nothing was damaged but were replacing everything affected" like what does that even mean??? What did they actually do compared to what I was told? Great news, the steering wheel still creaks in the same positions, and if I ever buy from another dealship this will not be the one. Stay away for your own good/time/pocketbook. FYI in addition to the stated lies, I originally bought a 26 civic hybrid sport touring with 13xx miles, drove it 6hr the next day, realized it was cheap/unfit, knew I would take a hit selling it back 2 days later but I was verbally told by Loren the Liar "I got him to only take $3000 off" I can eat 3k thats my mistake but it actually turned out to be $4800. Upon questioning they couldnt clearly answer where the $2000ish difference was coming from, and after all this headache I didnt have the capacity to figure it out right there while they were yapping to me with other info. So I also technically let them lie to me and steal about $2000 on my trade in. Overall a poor experience and I would never recommend anyone purchase here. Also John Oster was super disingenuous at every encounter, always closing his eyes when he talks to you, I wanted to coach him, but what's the point. Open your eyes and look at me when you speak to me John, its very disheartening. More
by scwesbillm
Employees Worked With
Jon Oster, Loren Woyach
May 05, 2026
On my recent visit I was in and out in a decent time frame, I had a tire replaced because I picked up a nail in the sidewall of one of my tires. The balance on the new tire is perfect, no wheel shaking frame, I had a tire replaced because I picked up a nail in the sidewall of one of my tires. The balance on the new tire is perfect, no wheel shaking and cost of the new tire was at a very competitive price. It was a good visit to Honda City and I will take my car to them when the next time for service comes. More
by olk1
Employees Worked With
Justin Hans
