Schlossmann's Honda City

Used Car Purchase - First Time Customer My wife and I were in search of a used minivan and zeroed in on a Honda Odyssey. We decided to visit Honda City based off a recommendation. We were My wife and I were in search of a used minivan and zeroed in on a Honda Odyssey. We decided to visit Honda City based off a recommendation. We were greeted by the friendly staff and began working with Kyle Vnuk. He was receptive to our description of what we were looking for and offered up some suggestions to help narrow down our options. He was very knowledgeable about the vehicles and explaining the designation of certified pre-owned. After test driving a few vehicles we sat down to talk through our options and the right fit. At no point did we feel pressured to buy or to spend more then we were comfortable with. In the end Kyle and Doug found us a car that met our needs at a competitive price. While we were working through the financing Kyle was out making sure our new Odyssey was ready to go once we were finished. Helping with the vehicle prep, swapping out the plates, etc. Overall we had a great experience and will pass along the recommendation. More

As usual I have been a Honda City customer for 20 years. I have purchased 7 Hondas (4 for my children) over those 20 years. I have always taken our vehicles t I have been a Honda City customer for 20 years. I have purchased 7 Hondas (4 for my children) over those 20 years. I have always taken our vehicles there for service, even oil changes. Of all the cars we have purchased, only one was a bad purchase,(Honda Accord 2009) but that was a manufacture defect, in which I got a recall letter 3 years after the fact. Even though we were 65,000 miles over the warranty, they fixed our car for literally free. Having said that, we had service there on 11-13-19. we went there for 4 new tires and the alignment. Our service person recommended we get the fluid flush as our car turned 5 yrs old. She also said the brakes were worn, so we got that done also. 2.5 hours, just like she told us. We might pay a tad more for labor and parts, but Honda City has NEVER done a service job where we had to comeback for a fix. That's 20 years. There is no price you can put on piece of mind. More

DISAPPOINTED REPEAT CUSTOMER Usually I don’t do stuff DISAPPOINTED REPEAT CUSTOMER Usually I don’t do stuff like this. But in this case I want you all to know! Was involved in a fender bender a couple DISAPPOINTED REPEAT CUSTOMER Usually I don’t do stuff like this. But in this case I want you all to know! Was involved in a fender bender a couple weeks ago, and totaled my car that I bought from Honda City in March. The insurance I got back from my car, after being involved with an uninsured motorist, was about $3500 less than what I paid for that car in March. Found a car at Honda City within the price range I was looking for very comparable. Agreed on a price and from that point on I feel like I was led astray, lied to, and treated like an idiot. You tell somebody one thing, then have somebody else tell them another thing, that’s lying! The fact that my wife and I have spent over $35,000 in the last couple years at Honda City, I thought we would be treated fairly! It was only over about $100, but the principle is what irritates me! Reluctantly gave in on that point, But when I got home I realized the deposit that I put down to hold the car, was never discussed upon final payment! How would you feel. Be careful out there, I went back stating my case and hopefully I will get a check for what I am owed! But I will never buy a car from Honda city again! More

Repeat customer. Repeat customer and was disappointed with the extended interior/exterior warranty coverage however the service manager Bob G helped me through the pro Repeat customer and was disappointed with the extended interior/exterior warranty coverage however the service manager Bob G helped me through the process and did what he could to make me happy. One visit he helped with a rental car and helped with a shuttle for my vehicle to and from my home. Thank you for what you have done for me Bob I appreciate it. There was a young man named Josh who helped the through the process as well. I’m very happy now and will give them a look when I’m in the market again. More

Wish I would have known about this site before It is time to turn in my leased CR-V. This is bringing up the bad memories from when I started this lease. Just a terrible experience from the start It is time to turn in my leased CR-V. This is bringing up the bad memories from when I started this lease. Just a terrible experience from the start. He misspelled my name 3 or 4 times. Had to ask 2 or 3 times for my SSN. Took 3 hours to do a lease for someone with perfect credit. Pure insanity. Then when I took it in for my first oil change, turned out he even got the VIN wrong. Looking back I wish I would have walked out. Miserable experience all around. I couldn’t agree more with their 1 star rating on this site. More

Poor sales staff Terrible sales team! Spoke with the Sale Manager over the phone about buying another new vehicle, he said that he would call me back in two days to d Terrible sales team! Spoke with the Sale Manager over the phone about buying another new vehicle, he said that he would call me back in two days to discuss new vehicle buying options with me. Nearly two weeks have gone by and no one has called me back. Recommend going to other dealerships in the area. They will never get my business again. More