Schlossmann's Honda City

Schlossman Honda City’s service was outstanding. From start to finish, I was kept informed by Chris as we:jointly determined by phone that the car needed to be towed to maximize my and my wife’s saf From start to finish, I was kept informed by Chris as we:jointly determined by phone that the car needed to be towed to maximize my and my wife’s safety; the tow truck driver called us more than once to give us his ETA at our home and was fast friendly and professional; Chris texted me with updates; we followed his instructions to easily get a dealership courtesy ride to the dealership the next morning; the shuttle-car driver turned out to be a retiree who was a former teaching colleague of one of our best friends and my wife and I had wonderful conversation with him the whole trip; when Chris wasn’t immediately available another service department person immediately jumped in to help and quickly processed us. Everyone whom we were in contact with was alert, friendly, and took the initiative to make sure we understood what was happening and that our questions and needs were more than met. What’s more, the extended service protection package that we purchased when we bought our Honda paid for the tow, a new tire and all associated work at no cost to us. We did not pay a penny. The car had been washed and the service rep walked us to the car, which was next to the service department. My wife and I are very active in various organizations in the Milwaukee area and have had extensive international travel experience. I can say without reservation that we were incredibly impressed with the mechanical service and the people who interacted with us. More

Great customer’s service Marion is the best she is very knowledgeable friendly & what is there not to like about her she knows her way of selling cars… I would recommend her to anyone who’s in need to buy knowledgeable friendly & what is there not to like about her she knows her way of selling cars… I would recommend her to anyone who’s in need to buy a car she go above and beyond to get you financed thank you Marion keep up the good work Dora Peavie More

Kind, helpful , honest. Service writer was very knowledgeable. Shuttel service was exceptional and I find the dealer very honest. Would highly recommend. Service writer was very knowledgeable. Shuttel service was exceptional and I find the dealer very honest. Would highly recommend. More

I love this dealership. The people are consistently professional as well as courteous. The system of communication is amazing. Each person is given a service professional an The people are consistently professional as well as courteous. The system of communication is amazing. Each person is given a service professional and vehicle technician. Today I had Katie and Santos. Katie sent me texts and kept me informed of my car’s progress right up to when it was ready for pickup. My technician, Santos made a video and walked me through his thoughts on what needed to be done in the future as well as what he did that day. The printout of work done and recommendations is very helpful. I can’t say enough about this place. Highly recommend! More

The sales representative, Jonathan, was attentive, knowledgeable and easy to work with. He helped deliver an outstanding experience at Schlossman’s. knowledgeable and easy to work with. He helped deliver an outstanding experience at Schlossman’s. More

Joe and The mechanic were very knowledgeable and friendly I have no complaints and I believe the service fixed the problem I would recommend both to others who need their car serviced I have no complaints and I believe the service fixed the problem I would recommend both to others who need their car serviced More

Fast and efficient even though I have no reservation. Thorough and loved the video & messages Thorough and loved the video & messages More

Everyone is nice and courteous. Always making sure you get what you’re needing. Also very clean. Always making sure you get what you’re needing. Also very clean. More

Service was great! I was impressed with getting a video and explanation of what was going on with the underbody. Great experience! I was impressed with getting a video and explanation of what was going on with the underbody. Great experience! More

Chris was great! Chris was the only person who greeted me and addressed any concerns thoroughly Chris was the only person who greeted me and addressed any concerns thoroughly More