Scholfield Honda

I had my catalytic converter stolen from my work parking lot last week and had it towed to Schofield, as that is who I bought my Pilot from and have always had do any work needed. Since it was gonna be ther lot last week and had it towed to Schofield, as that is who I bought my Pilot from and have always had do any work needed. Since it was gonna be there for a week or so, I also had the windshield replaced due to a rock last year. My service advisor Matthew Burr was amazing and went above and beyond. My car insurance has been extremely difficult and Matthew has helped promptly and with nothing but above and beyond help. I have had the East location do almost all my work since I bought the car in 2016 even though I live westside and every visit goes without a hitch. This visit was perfect from Honda's side and they even did everything they could to help me with the items they had no control over. I recommend them to everyone. We have bought 4 Hondas from Brandon Baalman (who also helped me with some paperwork for this situation and if you need a saleman there, ask for him) over the last 10 years and will be getting the next one from them as well. More

My car buying experience was very simple. Joe Reece offered us excellent customer service and Lisa in the business office was very friendly and knowledgeable. Joe Reece offered us excellent customer service and Lisa in the business office was very friendly and knowledgeable. More

Everyone involved made it a smooth easy process and my car was ready and waiting when i arrived car was ready and waiting when i arrived More

I purchased two filters, a gasket, and tow o-rings. My total was $226.00. I believe there is some serious price gouging in the parts department. The o-rings are listed at almost $20.00 a piece. I could My total was $226.00. I believe there is some serious price gouging in the parts department. The o-rings are listed at almost $20.00 a piece. I could not find aftermarket matching parts. Similar parts were under $50.00 at a local automotive supply. Highly recommend finding parts elsewhere if possible. More

Stay away from SCHOLFIELD HONDA EAST Wichita Kansas. Nothing good about our vehicle purchase on 9/2024. Worst car buying experience Ever!! Poor Customer Service Poor Management Skills Not Willing Nothing good about our vehicle purchase on 9/2024. Worst car buying experience Ever!! Poor Customer Service Poor Management Skills Not Willing To Take Full Responsibility Of Their Mistakes!! They Do Not Recognize That The Customer Is Alway Right And That's How It Should Be!! Rear Glass Leaks on the inside !!! Noticed it at the carwash!!!!! They Use the Phrase Well You Bought A Used Vehicle!! More

Awesome customer Service Wonderful pricing n the BEST warranties Very patient n knowledgeable Ryan knew exactly what I was looking for and he showed me everything on the vehicle that I bought n he too warranties Very patient n knowledgeable Ryan knew exactly what I was looking for and he showed me everything on the vehicle that I bought n he took the time and went through everything showing me how to work the setups and then offered to help me set up my phone He is an amazing sales person please thank him for me I highly recommend Scholfield Honda East My Son Referred me as he’s bought two Hondas from Schofield They took great care of me. Thank you for caring about what I wanted in an SuV and thank you Joe for making it happen My husband loves that 1974 yellow Honda on the showroom floor Thank you Honda for making my dreams come true today Sheila More

"Customer Satisfaction Manager" upsold me on an aftermarket auto start & aftermarket heated seats, the auto start interfered with smart entry system so it doesn't work. The Heated seats heat up bar aftermarket auto start & aftermarket heated seats, the auto start interfered with smart entry system so it doesn't work. The Heated seats heat up barely half of the bottom of the seat. I've talked to him twice since, I purchased the car, he says he will call back with an appointment date, the appointment date never came. More

Failed to warranty saftey issues. They charged me for a unresolved warranty issue. They lost my business. They charged me for a unresolved warranty issue. They lost my business. More

Just bought a new Honda Pilot. Our salesman, Brandon Balman did an excellent job in the process. He knows the car and takes the time to listen and answer questions. Our salesman, Brandon Balman did an excellent job in the process. He knows the car and takes the time to listen and answer questions. More

I had the best first car buying experience from start to finish. Amazing customer service from every person that I interacted with. I got the exact car I wanted and I love it!! I would highly recommend the finish. Amazing customer service from every person that I interacted with. I got the exact car I wanted and I love it!! I would highly recommend the east location scholfield to anyone looking to purchase a vehicle. They didn't push products heavily during the process, they didn't try to put me in other cars. They got me what I wanted and they were incredibly pleasant to work with. More