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Schomp BMW

Highlands Ranch, CO

4.7
1,930 Reviews
Schomp BMW is dedicated to providing you with the best automotive shopping experience by simplifying transactions and ensuring a personalized, transparent, and efficient experience. There are no dealer handling fees and we empower our guests throughout their vehicle ownership through our One Promise? philosophy in Sales – One Price. One Person. One Hour.® A dedicated Client Advisor customizes the entire buying process for you, showing complete regard for your time and the needs of your family or business. One Protect® Finance and Insurance Protection Products exemplify the Power of One® philosophy by ensuring simplicity, transparency, and communication for a stress-free automotive purchase. Your dedicated Client Advisor will guide you through our Finance and Insurance products at upfront, transparent prices to see how they affect the bottom line and decide which options best suit your lifestyle and driving habits. We empower you to have a seamless and personalized experience tailored to your needs and preferences, ensuring complete satisfaction and peace of mind. Our commitment to exceptional service continues long after the sale. SchompWay? service, rooted in the Power of One® policy, ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit.
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1190 Plum Valley Ln

Highlands Ranch, CO

80129

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Showing 1,930 reviews

October 23, 2017

Absolute nightmare! I've never had such a bad customer experience as I've had when buying our BMW from Schomp. We were harassed, threatened and lied to by the financi More

by rsegura
Customer Service
Recommend Dealer
No
Employees Worked With
Robert Ashby
Oct 31, 2017 -

Schomp BMW responded

We regret that you feel this way. We did our very best to over-communicate with you about the potential pitfalls and bottlenecks associated with bank approvals. I am sorry to hear that you took these as harassing and threatening. We do have a firm 24 hour policy to hold vehicles while a guest is arranging for outside financing. This is to ensure that each and every guest gets an equal opportunity to purchase a vehicle, should they choose to. I do understand and wholeheartedly take this feedback as an opportunity and will use this for future training with our associates. We appreciate the patience in coordinating with you banks approval and the stipulations they put on the approval... We are very happy that you chose to do business with us here at Schomp BMW and I am here to discuss any concerns or questions with you directly. -Dustin Johnson, General Sales Manager, 303-730-1300 or Dustin.Johnson@Schomp.com

October 20, 2017

Winter tires and oil change I bought my car at Schomp BMW in 1913. Have had all the work done there since. Have always been very happy with the service and level of care taken More

by Bob Zachman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tipton
Oct 31, 2017 -

Schomp BMW responded

Thank you for the 5 star review. We appreciate your choice in Schomp BMW and dedication to our service. It is with pleasure we will continue to work hard to deliver a quality experience to our customers.

October 19, 2017

Excellent timely and courteous Service was efficient and friendly. My BMW was available as promised and very clean. The service cost was high but not unreasonable. I will use t More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Llanes, and a female staff member at the pickup desk (name unknown )very friendly.
October 14, 2017

Overpriced oil change and of course they hit me up 4 more They charged about double what an oil change company would and of course they wanted to charge another $100 for a $30 Air cleaner. Then they, surprise More

by Ww3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Velasquez
October 01, 2017

Upkeep They treat you like they have known you for years. I don't have a top of the line car, but they treat me like I do. They always make sure to offer dri More

by Kammad12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Zollars
Oct 02, 2017 -

Schomp BMW responded

Thank you for the review and kind words. We appreciate your choice in Schomp BMW for your vehicle needs.

September 30, 2017

Efficiently Very efficient, fast, friendly, easy service experience. Quick turnaround time , quick diagnosis and overall pleasant atmosphere. Would highly recomm More

by BBLB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus, Jenna Malone
Oct 02, 2017 -

Schomp BMW responded

Thank you again for your business. We really appreciate your comments and will continue to work hard to deliver a quality experience to our customers.

Oct 02, 2017 -

Schomp BMW responded

Thank you for the great review and kind words.

September 30, 2017

Great customer service Schomp BMW service is run like a well oiled machine. Brought car in for scheduled service. Received a loaner and was on my way. It was ready for pi More

by Dbaro
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin White
Oct 02, 2017 -

Schomp BMW responded

Thank you again for your business. We really appreciate your comments and will continue to work hard to deliver a quality experience to our customers.

September 28, 2017

Great service - really helped me out The service team and Ariel were so helpful when my car broke down in the mountains. Helped arrange for car tow and fixed quickly. Friendly and carin More

by Ro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ariel metekingi
Oct 02, 2017 -

Schomp BMW responded

Thank you again for your business. We really appreciate your comments and will continue to work hard to deliver a quality experience to our customers.

September 20, 2017

Review of Ralph Schomp BMW service Please especially commend the excellent Service Representive, Ms. Jenna Malone who has always been knowledgeable, responsive, and clear in her explana More

by Not Interested in Any More Email Contact
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna Malone
Sep 25, 2017 -

Schomp BMW responded

Thank you again for your business. We really appreciate your comments and will continue to work hard to deliver a quality experience to our customers.

September 19, 2017

Excellent service experience Every time I have had my car serviced at Schomp BMW it has been an excellent experience. It is easy to schedule an appointment, they provide a courtes More

by jon t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Wolter
Sep 25, 2017 -

Schomp BMW responded

Thank you for the 5 stars.

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