Schomp BMW

Customer service in Service area needs help I arrived and both clerks were busy helping customers (at service desk) in the service area. I took a seat in front of the desk to wait for them to fi I arrived and both clerks were busy helping customers (at service desk) in the service area. I took a seat in front of the desk to wait for them to finish. They both finished and started working on computer or on paperwork. They never looked up to acknowledge me or let me know they would help shortly. I waited patiently for one of them to be ready since they both saw me arrive. After about 10 min., another customer walked in from the bay and went up to interrupt them and got helped. I finally decided to do the same to the second guy and interrupt to get help picking up my car. What ever happened to looking up at least with a nod to greet someone and let them know you will help shortly? Please train them to greet all guests and ask if they can help. Sometimes, if they look busy, we are politely waiting for them to look up and this is the second time I show up and neither one offers to help. I have sat there in front of them and neither look up or ask if they can help. This has happened several times. Unnacceptable. On other hand, the service area guy who explained what they did to my car was very polite, but the service that was quoted as a few hours took 3 days. I am not sure what the service desk area guys names were so I had to randomly chose someone for the review. I do not know who they are. They are always the same ones. More

15 yrs with Schomp & I'd never go anywhere else. Employees are knowledgeable, thorough, efficient, very friendly & honest. I recently worked with Amir & Agye - both were outstanding & a lot of fu Employees are knowledgeable, thorough, efficient, very friendly & honest. I recently worked with Amir & Agye - both were outstanding & a lot of fun. Amir knowing I like a unique BMW showed me a color I was hesitant about; however, he was right & I love the color which is very unique. Thanks for all you do! More

Buying an X3 Great experience- very nice showroom- Tomas was excellent -knew a lot about the vehicles - available to answer questions- I definitely recommend this Great experience- very nice showroom- Tomas was excellent -knew a lot about the vehicles - available to answer questions- I definitely recommend this dealership - everyone very helpful More

Nice attentive clean efficient Everyone has been lovely and done as much as possible to please us. Would definitely recommend Ben Brahler. Met him at the Denver Car Show and was im Everyone has been lovely and done as much as possible to please us. Would definitely recommend Ben Brahler. Met him at the Denver Car Show and was impressed so visited Schomp and bought the X3. More

Excellent My salesman was awesome, he helped me along the way the whole time. He kept me updated about each step the car went thru. I would recommend this deale My salesman was awesome, he helped me along the way the whole time. He kept me updated about each step the car went thru. I would recommend this dealership to anyone interested in buying a new or used car. More

Car diagnosis and repair experience Poor cust. Experience, 8 days w/no proactive communication. Appeared didn't try to diagnose short & just recommended replacing entire unit. Left for Poor cust. Experience, 8 days w/no proactive communication. Appeared didn't try to diagnose short & just recommended replacing entire unit. Left for 2nd opinion. More

New vehicle Awesome! 5 stars! Our salesman sean was amazing!!! Highly recommended. Great service! We plan to return for years to come!! 5 stars! Awesome people, g Awesome! 5 stars! Our salesman sean was amazing!!! Highly recommended. Great service! We plan to return for years to come!! 5 stars! Awesome people, great service! More

Service dept. excellent Great service staff, fast knowledgeable and courteous Made repairs under warranty despite being just past the expiration without my asking even. Will Great service staff, fast knowledgeable and courteous Made repairs under warranty despite being just past the expiration without my asking even. Will definitely be returning More

My Service Experience The service at the Dealership is excellent. I was greeted by a friendly service provider when I first drove my car into the Service area. Jenna was The service at the Dealership is excellent. I was greeted by a friendly service provider when I first drove my car into the Service area. Jenna was courteous and informative as to how long the service would take and what was involved. The car was ready earlier then anticipated, which was a nice surprise, as I had to drive almost 70 miles to get to this location. It was a pleasure working with this service team. More

New used car inspection. Very welcoming even though I didn't purchase my new used BMW from Schomp BMW. Answered all my questions! Excellent servicing experience. Even my dieha Very welcoming even though I didn't purchase my new used BMW from Schomp BMW. Answered all my questions! Excellent servicing experience. Even my diehard suburu son thought so. More