
Schomp BMW
Highlands Ranch, CO
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Told lies Ariel should call me to discuss as I have left him messages. Took car and was not told truth about what was done - just call Ariel should call me to discuss as I have left him messages. Took car and was not told truth about what was done - just call More
Service Department Professional service from the point of dropping off my vehicle until picking it up. Excellent communication from Scott.. He kept me informed throu Professional service from the point of dropping off my vehicle until picking it up. Excellent communication from Scott.. He kept me informed throughout and promptly called when all work was completed. More
Very professional Just bought a 2014 4 Series BMW and had a great buying experience. My salesman, Jordan McDuffie was very thorough in helping me sort through all of th Just bought a 2014 4 Series BMW and had a great buying experience. My salesman, Jordan McDuffie was very thorough in helping me sort through all of the options that were presented. I never felt any pressure to go one way or another on my final decision. He stayed late to get the paperwork all wrapped up and even then never seemed anxious to head home. He made sure the actual delivery of the car went well and took the time help me pair my Bluetooth. No pressure. I came back a couple days later to collect the mats and owner's manual that were missing at delivery and was treated to a super rundown on the features of the car by one of their "Genius" employees (don't have his name handy). Finally, there was a error light coming on the dashboard on startup and they took it straight into the service shop (open till 10 PM!) and got it fixed. These guys are good and they actually seem to enjoy what they are doing. More
Great Service I have had many interactions with Schomp BMW and they always provide the best service. I would highly recommend them for sales and service to friends I have had many interactions with Schomp BMW and they always provide the best service. I would highly recommend them for sales and service to friends and family. More
Customer service at it's best A great experience from start to finish. Quick and easy. Matt Rebeck is an excellent client advisor. He truely cares about you and wants your experien A great experience from start to finish. Quick and easy. Matt Rebeck is an excellent client advisor. He truely cares about you and wants your experience to be great. Will never buy or sell a car at another dealership! More
Outstanding customer service !! Jordan Rich made car buying a simple and fun experience! I provided him my parameters and he continued to communicate with me options… I live three h Jordan Rich made car buying a simple and fun experience! I provided him my parameters and he continued to communicate with me options… I live three hours out of town so this communication was key. After meeting Jordan I quit searching other BMW dealerships… His professionalism and honesty sealed the deal.he was open and let us know he was somewhat new to the business… I very much appreciated the fact that he was always open to asking questions of his peers. Jordan exemplifies the obvious customer relations culture of Schomp BMW. P.S.. Jordan's name is not listed below for me to select. More
Great Experience I was buying a used BMW and they treated me like I was buying a new high end car. Phil the BMW Genius led me through every feature which was very help I was buying a used BMW and they treated me like I was buying a new high end car. Phil the BMW Genius led me through every feature which was very helpful. I had recently bought a car at a different dealership and the difference was very evident from the beginning. Edward who led me through the paperwork and Phil stepping me through the features and Rob and Edward calling me the next day to see if the drive home went without incident. Wow. I don't live in Denver and I am already trying to figure out a way to bring my car back for any service that is needed. More
Amazing Experience! My lease experience (the second one I've had with Schomp, in 30 months) was nothing like the stereotypical experience people dread. There were no pus My lease experience (the second one I've had with Schomp, in 30 months) was nothing like the stereotypical experience people dread. There were no pushy, cheap suit clad salesmen, no high pressure tactics, no running back & forth to the Finance office, playing ALL the games we've all seen before. No, this experience (and my first one, with them) felt like I was hanging out with my best friends, laughing, sharing stories and not even realizing I was buying a car. My very own Dream Team, led by the brilliant Justin Albrecht (seriously, people, this man is my BMW wizard!) with starring roles by Portfolio Advisor, Amir Imamovic and BMW Genius, David Toben (LOVE these guys!!!) I have never been around a group of guys who are so passionate about helping their customers-their energy is contagious! I was coming out of a 428xi convertible lease and told Justin I wanted to save a specific amount of money on my monthly payment, this go around, as well as not wanting to put anything down and of course wanting a fully loaded vehicle-ha, dream on!! A tall and mostly unrealistic order, or so I thought. I came in expecting to leave with a 320 (or somehow find an X1 to fit the budget) and truth be told, I was bummed about both of those options. First World Problems, right...? Justin didn't miss a beat. He didn't tell me it was an impossible feat, he just sat down at his computer and got to work. Ten minutes later, after going through scenarios with the 3s and X1s, he looked at me and said the sweetest words I have ever heard, "How do you feel about a 5 series?" Whaaaaaaaaat??? "You mean the gorgeous cars with the sticker prices out of my budget so I never even had them on my radar, 5 series?" "Yep, that's the one." And as he began running down the list of all of the packages this car had, I swear I felt a single tear roll down my cheek. He found a 2016 demo that I would be able to lease (never knew that was an option) with super low miles, the most gorgeous color combination I never even knew I loved, every imaginable safety feature (and luxurious one) I had asked for and it was all mine for only my first month's payment. (reference the aforementioned Whaaaaaaaaat???) While I was waiting for the Punk'd cameras to jump out from behind the desk, Justin printed off the complete info for my monthly payments so I could see this was real. I'm sure I don't need to tell you that I took that deal and ran! When I arrived to pick up my car, a few days later, I was reintroduced to Amir (he helped with the initial numbers for my lease return, on my first visit). This man is nothing short of an absolute delight to interact with. From his huge smile, to his manners, to his charming personality, he had me laughing and feeling like I wanted to just sit there, signing document after document after document. I felt so taken care of and looked out for and I can guarantee you, those are NEVER things I have EVER said or felt when buying a car at any other dealership. (and believe me, I have dealt with many dealerships in my almost 42 years). Next up: David Toben...where do I even begin? This guy's enthusiasm for his job had me wanting to tear out of the dealership, doing 180, to test out my new car. It's so apparent, after talking to him, just how passionate he is about BMW and making sure he transfers that passion over to every new owner he works with. He was so thorough, so fun, and came up with brilliant analogies when I needed a bit more explanation of how certain features on my amazing new car work. He even sent me home with step by step instructions to further assist me in personalizing my car, as well as an offer to contact him ANY time or come back to the dealership for additional help-what a gem! I also want to mention the awesome detail guy (I never got his name, my bad!) who came down to my car and gave it one final once over, for me-much appreciated! As I said good night to these awesome people (I swear, I wasn't ready to leave the fun!) Justin reiterated to me he was there to be my advocate for any post-sale questions or issues, and I know he meant it. He was the exact same way through my first lease and he's the reason I came back to Schomp and will continue to do so. Thank you, Justin, for an extraordinarily fun buying experience and for being so incredibly good at what you do. I still can't believe my "downgrade" is a 535 xi :) More
BMWX1 Chris FryDry was friendly and professional--good guy! He is not listed below but he sold us out car. Dealership is great. Nice amenities while you wai Chris FryDry was friendly and professional--good guy! He is not listed below but he sold us out car. Dealership is great. Nice amenities while you wait. More
First and Greatest I have never purchased a vehicle from a dealer before. I was hesitant to go since ever since my first vehicle, and I have been very fortunate to have I have never purchased a vehicle from a dealer before. I was hesitant to go since ever since my first vehicle, and I have been very fortunate to have a few, I would pay cash and drive them till they gasped for retirement. I arrived planning on purchasing a used vehicle, like always, but was shown not just one, but two whole new worlds. Ben Brahler was the gentleman I initially worked with and he listened attentively as I shared my previous auto experiences. He was understanding and we sat to review options. What truely made this experience beyond outstanding was that Ben was not an order taker but genuinely listened to me and showed me other options that really matched and anticipated my needs, both immediate and those in the future. I ended up choosing and LEASING an electric car, the i3. I love it. I got it last night about ten, and yes Ben stayed till the end, and woke about 6am to go play. It has a range extender to help when I forget to charge it or cannot, and I look forward to the next two years of commuting to and from work, now more than ever. The second peice of my tale was when I was introduced to "my new car." There was just enough pagentry to make it feel fun but not so much it felt tacky. The true introduction was when I met David Toben, my personal BMW Genius. One can imagine there is a lot to learn going from 90's to 2001 petrols to the i3... David's guidance was nothing short of brilliant, as his title implies, but relatable and patient. He had excellent recommendations for what else I could do with the vehicle, including charging options and ways to squeeze the last few drops of fun out of the vehicle. One thing about larger purchases is that there can be questions the following day once you have had a chance to sleep and let all of the excitement wind down. Today, while driving, I was phoned for a follow up... That was the point of Cupid's arrow. Thank you thank you thank you. oh... and Ben drove to Boulder and back to grab this sweet ride for me. Thanks again Ben. Robert Charles Chapin III More