Schomp BMW

Getting Service Can Be Fun When we arrived at the Schomp Service Center, we were greeted by a friendly, respectful staff. After describing our X5's problem,we were escorted to When we arrived at the Schomp Service Center, we were greeted by a friendly, respectful staff. After describing our X5's problem,we were escorted to the customer waiting area. After a few minutes Lorenzo came to inform us what was needing repair on our X5 and the repair would take about two hours. Yup, in two hours Lorenzo came with a smile and said our X5 was ready. We were pleased and thank you Lorenzo. More

Simplicity of doing business Top notch company! Continue to do business with Schomp as personnel are extremely knowledgeable, friendly, and well trained. Their expertise in their Top notch company! Continue to do business with Schomp as personnel are extremely knowledgeable, friendly, and well trained. Their expertise in their area (sales, service) makes customers feel they are trustworthy and aim to retain your business. The overall atmosphere is welcoming with smiles wanting to truly assist your needs. More

Best car buying experience ever! Ben was very helpful and was very accommodating. The no haggle pricing takes the hassle out of the experience. The dealership is very professional and Ben was very helpful and was very accommodating. The no haggle pricing takes the hassle out of the experience. The dealership is very professional and high class. Takes the car buying experience to a whole other level. More

First Time Customer Schomp and Shane Hammer's attentiveness to the individual's need went above and beyond most dealerships. The no hassle policy made this experience ea Schomp and Shane Hammer's attentiveness to the individual's need went above and beyond most dealerships. The no hassle policy made this experience easy. More

Always professional Schomp is a great experience, from the first test drive to the maintenance of our vehicle, will definitely go back when it's time for a new BMW! Also Schomp is a great experience, from the first test drive to the maintenance of our vehicle, will definitely go back when it's time for a new BMW! Also Mike who is maintenance supervisor is always knowledgeable and friendly each time we've dealt with him, thanks again for all of your help! More

Everything 1st class Jim Merrell, the geniuses, service dept, loaner program, all the very best. This is my fourth BMW with Schomp and it is so great to have your expectat Jim Merrell, the geniuses, service dept, loaner program, all the very best. This is my fourth BMW with Schomp and it is so great to have your expectations consistently exceeded. More

Excellent service So much appreciate the friendly, but very professional style. Respect and warmth. Matt pays personal attention to our conversation so that he can reac So much appreciate the friendly, but very professional style. Respect and warmth. Matt pays personal attention to our conversation so that he can react promptly and effectively. I actually look forward to my visits for that reason. I feel I am treated as a VIP and that is very nice! Thank you and keep up the great work More

Outstanding Service - Excellent Dealership My nearly four year old 2013 X3 with 37K miles experienced a drivetrain malfunction recently. From my initial contact with the service department, mu My nearly four year old 2013 X3 with 37K miles experienced a drivetrain malfunction recently. From my initial contact with the service department, multiple follow up callbacks and emails from Lorenzo, low mileage loaner vehicle and finally discussion with a mechanic to understand the repair ticket and work completed - all I can say it outstanding. The facilities are immaculate, the people you meet in the showroom and service center are friendly and always professional, and ultimately return your vehicle in better condition than when dropped off. This is my fourth vehicle from Schomp (2 Honda's and 2 BMW's) and I have always been extremely happy dealing with this organization. More

Repeat Customer Schomp adopts a 'no hassle' policy, which is a primary reason why I've chosen to be a repeat customer over the years. Having never owned a German car, Schomp adopts a 'no hassle' policy, which is a primary reason why I've chosen to be a repeat customer over the years. Having never owned a German car, our client advisor, Edward Cheatham, walked us through many of the features. He was very friendly, professional, knowledgeable, and patient with all of our questions. I also appreciated how he handled all aspects of our experience, including financing and paperwork, instead of being shuffled around like other dealerships. It was not difficult to make a decision to buy. Later, we were escorted downstairs to the new car bay where our 2016 340i was being prepped, and was introduced to Jeff Capp, who was just as eager, friendly, and professional with showing us some additional features. The entire experience was stress-free, and we'll definitely remain loyal customers! More

4th car lease with Jim Merrell and David Toben This was my fourth car lease experience with Jim Merrell. and David Toben. As always, the experience was top notch. This time around i ordered a c This was my fourth car lease experience with Jim Merrell. and David Toben. As always, the experience was top notch. This time around i ordered a car to replace my previous lease. Jim made this process easy and transparent. The car arrived in the time frame originally quoted. Jim's follow up is always great too, with a few phone calls in the months following my new car pickup to ensure everything is meeting my expectations. David is great as well. He remembered me from my last car pick up and tailored his delivery to only those items that would be new to me. This enabled me to pick up the car in a timely manner. He is always super helpful and even volunteered to come to my house to set up the garage door opener! More