Schomp BMW

Some places the Customer is Still Important Admittedly I am a demanding customer and an attorney which is a bad combo for anyone but I treasure the times I can just have old fashioned customer s Admittedly I am a demanding customer and an attorney which is a bad combo for anyone but I treasure the times I can just have old fashioned customer service and don't feel like I am going to battle just to get a fair deal. Buying from Schomp (3 cars in 3 months, another next month) and working with Joey Hegge, by far one of the best Client Advisers I have dealt with to date; I was treated well, know they had the best price, no nonsense fees etc. The important thing is I had an issue with a car (my 9th BMW) and it was handled by Joey, Rich Battista and the Owners insisted me, the Client, be satisfied--happy even, with my choice and pet peeves. Never has a dealership done anything like this (Generally, BMW is better than most but Schomp is the best of the better). No need for details, but rare is a dealer--or anyone for that matter that stands behind their product and demands the best from the staff. I know this sounds trite, but it means a lot when you walk in the door you are greeted by any number of people from the Genius staff (walking talking owners' manuals that know all those things that I an too xxxx old to learn) and best of all, if you are admiring a car or just looking you don't get the old 1st line "what will it take you to buy this today"--instead they say "hi"--they get it; they know we want to look, browse, then buy--but at our pace. Any staff member will smile and help and not in a smarmy way but a genuine human who like their job. Even the follow-up--instead of counting your cash in the backroom, at least--I mean at least one person will call or email to make sure everything is as it should be. More

Exceptional Purchase Experience I purchased my first BMW on 29 Jan 2016. What an experience! My salesman, Jeffery Tucker was patient and very informative throughout the entire proces I purchased my first BMW on 29 Jan 2016. What an experience! My salesman, Jeffery Tucker was patient and very informative throughout the entire process. He was there constantly to answer my questions and help me to hang in there while we waited for my car to arrive from Germany. There were never any surprises. The pricing was exactly what he quoted when we place my order. I really appreciate that. When I showed up from Casper, WY Jeff was there to meet me and show me my new M4! The paperwork was simple and to the point. We built my finance package together, face to face, in an unprecedented transparent way. Wow! I've never seen where my salesman was my finance guy too. It was awesome! He then handed me off to Mr. David Toben. An exceptional BMW Genius! David went over my car with me up, down and sideways. He was so helpful. I can truly say when we were finished I really felt like I had owned the car for years! Fit like a glove! I would also like to mention the rest of the Genius team was polite and showed a genuine excitement for me when they learned I was picking up my first BMW. Thank you again; Jeffery Tucker, David Toben and Schomp BMW for an Exceptional Purchase Experience. More

New owners of BMW car class I really enjoyed getting to know Kathy Powell ,Marcus D. their team at the New owners of BMW car class. What an amazing evening of customer service! I really enjoyed getting to know Kathy Powell ,Marcus D. their team at the New owners of BMW car class. What an amazing evening of customer service! They provided light food and beverages and we discussed run flat tires and they answered all our questions. We had a detailed orientation of the service department and had fun getting to know what goes on behind the scenes and how well our cars are taken care of during service. After the evening was over my new car was returned washed and returned a FULL tank of gas. Thank you Schomp! (Thank you Cathy for getting my extra keys and Marcus for giving me a lesson on the iDrive. ) Best dealership in Denver! More

Be warned if you're thinking of trading in your vehicle here In the process of buying a pre-owned BMW, sales manager Matt Rebeck test drove my current car with me to determine trade in value. Seemed like a nice In the process of buying a pre-owned BMW, sales manager Matt Rebeck test drove my current car with me to determine trade in value. Seemed like a nice guy, although the typical car sales person type. Rest assured he pointed out every flaw in my car down to the littlest detail without ever complimenting anything like "your car is very clean and well kept" or "I'd like to see the service record and how good you maintained this vehicle". Nope. He was snide and arrogant in giving me all the excuses he could to offer me the lowest trade in value possible, offering me $5,500 less than another BMW dealer in the same town! Clearly Schomp sees dollar signs and loves to take trade ins and cut people down as much as possible to profit off them. I took my business elsewhere. Be warned! More