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Schomp BMW
Highlands Ranch, CO
1,930 Reviews
Schomp BMW is dedicated to providing you with the best automotive shopping experience by simplifying transactions and ensuring a personalized, transparent, and efficient experience. There are no dealer handling fees and we empower our guests throughout their vehicle ownership through our One Promise? philosophy in Sales – One Price. One Person. One Hour.® A dedicated Client Advisor customizes the entire buying process for you, showing complete regard for your time and the needs of your family or business.
One Protect® Finance and Insurance Protection Products exemplify the Power of One® philosophy by ensuring simplicity, transparency, and communication for a stress-free automotive purchase. Your dedicated Client Advisor will guide you through our Finance and Insurance products at upfront, transparent prices to see how they affect the bottom line and decide which options best suit your lifestyle and driving habits. We empower you to have a seamless and personalized experience tailored to your needs and preferences, ensuring complete satisfaction and peace of mind.
Our commitment to exceptional service continues long after the sale. SchompWay? service, rooted in the Power of One® policy, ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,930 reviews
January 09, 2025
Schomp BMW only cares about taking your money and disappears after the sale. Their lack of accountability, follow-through, and customer care is unacceptable. I cannot recommend anyone purchase a vehi disappears after the sale. Their lack of accountability, follow-through, and customer care is unacceptable. I cannot recommend anyone purchase a vehicle from this dealership—they simply do not care about you. I purchased a brand-new 2025 BMW X5 xDrive50e (MSRP $80k) from Schomp BMW Highlands Ranch, expecting top-tier service and reliability. Instead, just THREE DAYS AFTER PURCHASE, a check engine light came on, and I had to bring the car into their service department. The service team has been vague and suspicious, failing to provide clear answers about what’s wrong with the car. They told me the issue is likely a faulty IHKA module, but even they are unsure if that’s the root cause—it’s just where BMW Engineering says to start. To make matters worse, the part has to come from Germany, which will take 2+ weeks. At best, my car will be in the shop for nearly 20+ days, assuming this part even resolves the issue, which many BMW forums suggest is unlikely. I spoke with my sales rep Caleb and General Manager Darrick, hoping they would help. While they initially told me they’d get me a loaner X5, no one has followed up. They are unwilling to provide any financial compensation, buy back the vehicle, or help me find a replacement car. I even sent an email outlining everything in writing after consulting with my lawyer, but both Darrick and Caleb have ignored it. Despite promising updates, I have received no proactive communication. I’ve had to track them down for every update. The loaner car they gave me is significantly smaller than my X5 and comes with a ton of restrictions (no dogs, limited miles per day). I was also told that I might need to go through Enterprise for a rental, with no guarantees on the vehicle I’d receive, as BMW loaners are only meant for short-term use. This experience has been beyond disappointing. For a luxury dealership, Schomp BMW’s lack of professionalism and customer support is unacceptable. If you’re considering purchasing a car here, I strongly advise against it—they will disappear as soon as the sale is finalized. I had to escalate this to BMW of North America and the Better Business Bureau. More
by sdam32
Employees Worked With
Caleb Emerson, Darrick Edwards
January 06, 2025
Dear Simon, Thanks so much again for your help with the purchase of my new BMW last week. Your friendly and caring approach made the process very easy for me. I'll definitely recommend your services to my purchase of my new BMW last week. Your friendly and caring approach made the process very easy for me. I'll definitely recommend your services to my family and friends. More
by margaretsandel1
Employees Worked With
December 26, 2024
Great experience working with Jeff Hanson. I would highly recommend him. Loving my new X5. I would highly recommend him. Loving my new X5. More
by kellymurray1430
Employees Worked With
December 14, 2024
Aric was super helpful and made the process easy. Communication from start to finish was clear and timely. Aric helped this dealership earn my business. Communication from start to finish was clear and timely. Aric helped this dealership earn my business. More
by DJ80228
December 11, 2024
We want to express our heartfelt gratitude to Mhamad Graoui for his exceptional service during our recent purchase of the BMW X5 plug-in hybrid. He was incredibly knowledgeable, patient, and professiona Graoui for his exceptional service during our recent purchase of the BMW X5 plug-in hybrid. He was incredibly knowledgeable, patient, and professional, guiding us through every step of the process. Mhamad took the time to explain every detail, answer all our questions, and address our concerns, making the entire experience smooth and enjoyable. His dedication and expertise truly made a difference, and we are thankful for his outstanding support. More
by nisha.narkhede
December 06, 2024
Mike was patient, thorough, professional, and genuine! I would highly recommend him to anyone considering a BMW from Schomp. This was my first BMW. From the first minute, he listened, really wanted to kno I would highly recommend him to anyone considering a BMW from Schomp. This was my first BMW. From the first minute, he listened, really wanted to know his buyer, took the time to help me build my dream car, and was so excited with us. Thank you Mike. Your talent working with customers made all the difference. More
by Jenna P
Employees Worked With
Other Employees :
Jason (I don’t have his last name with me) . One of the geniuses!
December 02, 2024
The salesman were courteous that was Austin. Last name starts with a D and no hard cell, which I like. The car came back perfectly clean. Everyone was very very nice. And helpful. If I was gonna Last name starts with a D and no hard cell, which I like. The car came back perfectly clean. Everyone was very very nice. And helpful. If I was gonna buy another car, it would definitely be the dealership I would go to More
by Sks.atik
Employees Worked With
Austin Dilg
November 28, 2024
Wonderful experience Milad was awesome. we were able to get in without any bumps or hiccups! we were able to get in without any bumps or hiccups! More
by nmarisa41
Employees Worked With
November 10, 2024
Great experience! !! I've been working with Milad and he's been incredibly attentive and helpful! I wouldn't consider myself an easy customer, but Milad has been patie !! I've been working with Milad and he's been incredibly attentive and helpful! I wouldn't consider myself an easy customer, but Milad has been patient and has made this an extremely easy process. He got to my number and has been more than fair with every detail. Jason is always a friendly face, and it's great seeing him when I walk into the showroom. More
by Greg Melton
