
Schomp BMW
Highlands Ranch, CO
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Ally is amazing. She is super knowledgeable, very helpful, and responsive. She made our entire buying experience very easy. Best car buying experience we have had by She is super knowledgeable, very helpful, and responsive. She made our entire buying experience very easy. Best car buying experience we have had by far! More
Great customerr service. Was able to go in and find my ride while completing all the paperwork required on the same day. Haydar made sure that things went smoothly and the ca Was able to go in and find my ride while completing all the paperwork required on the same day. Haydar made sure that things went smoothly and the car was delivered home the same day. More
Jack our salesman was absolutely terrific and very knowledgeable. We never felt pressured to buy a vehicle. Honestly, it was one of the best carbine experiences I’ve ever had in my life, wonderful dea knowledgeable. We never felt pressured to buy a vehicle. Honestly, it was one of the best carbine experiences I’ve ever had in my life, wonderful dealership and great sales people. More
We had a our BMW serviced for tires, struts and wheels at Schomp BMW on 9-1-22. The experience was very frustrating due to lack of communication, missed commitments, pricing and not saving parts that we req Schomp BMW on 9-1-22. The experience was very frustrating due to lack of communication, missed commitments, pricing and not saving parts that we requested. We did come to a resolution after our insurance company negotiated some lower pricing. After ten months of a loud continual rattle we finally took the car to another BMW dealer where upon, they discovered one of the circular compression tool rings lodged around our right strut (wondering how dangerous this was!!!!!). I have been trying to have Kyle R the service manager, return may call to communicate the issue as well as to ask for compensation for my $650 + cost for the other dealer to correct Schomp's shoddy workmanship. More
On August 10 I was scheduled for an appointment at 1 PM and attempted to drop off my vehicle at 10 AM. I was greeted by an employee who looked up my appointment and said Mike Gibson was my service advisor and attempted to drop off my vehicle at 10 AM. I was greeted by an employee who looked up my appointment and said Mike Gibson was my service advisor and he would let him know that I had arrived. After a few minutes the greeter returned and said he would remind Mike that I was still waiting to discuss the issue with the vehicle since the rear differential was resealed back in March 2023. The Greeter then came back with an afterhours drop-off envelope and asked me to fill out the information and Mike would contact me later, I asked for Mike's email address so I could forward my warranty information and the Greeter returned and said Mike didn't have an email address. At this point I was very frustrated and walked to Mike's desk when he began waving his finger at me and said he was too busy to help me and to fill out the requested information. I told Mike I wanted to give him my warranty information (warranty was purchased at Schomp) because it doesn't seem to be recorded in your system and I am trying to save everybody time. Mike said that he didn't have time, he was helping 3 customers who were in the waiting room at which point I requested to talk to a Supervisor and Mike said that wasn't necessary. At this point I was upset and found 3 Supervisors in an office; one gentleman offered to help me but only after he was finished with another customer. After already waiting a considerable amount of time I needed to leave for a meeting and told the Supervisor that I was leaving and would find another BMW dealership to service my vehicle. More
On going problem for the last 3 years left a message for Michael a week ago and still haven’t heard back as well as Kyle Richmond left 8 messages since June 29th and nothing. This is the way they deal with Michael a week ago and still haven’t heard back as well as Kyle Richmond left 8 messages since June 29th and nothing. This is the way they deal with people by not responding or taking responsibility of the 💩 they sold. Long story short they put 21 inch wheels 285 325 that DO NOT GO ON THIS Vehicle that is causing suspension issues . Schomp has changed 3 times in 3 years STRUTS??? 🤦🏼♀️🤦🏼♀️ and said they did t put these tires on. Well- previous owner has pics of car on Schomps showroom floor with these wheels. I’m not backing down- Schomp needs to do what’s right and I’ve given them more then plenty of opportunities to do what’s right be honest and they still can’t. Just like lying about the alignment 🤦🏼♀️ and finally admitting it. Calling the media and and lawyer - consumer fraud 🤷🏼♀️ lemon🤷🏼♀️ juice Ben though Schomp caused it not the manufacture- 🤷🏼♀️🤷🏼♀️ stay away from Schomp if u need a reliable car or service cuz these guys can’t pick a phone for nothin 😂 More
I have had my car serviced at Schomp BMW multiple times. My service advisor Nick Goodrich is very professional, helpful and responsive. My service advisor Nick Goodrich is very professional, helpful and responsive. More
Ally Askew did a great job assisting me with test driving a car. She was very knowledgeable and helpful. I will reach out to her when I am ready to purchase my next car. a car. She was very knowledgeable and helpful. I will reach out to her when I am ready to purchase my next car. More