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Schomp BMW
Highlands Ranch, CO
1,928 Reviews
Schomp BMW is dedicated to providing you with the best automotive shopping experience by simplifying transactions and ensuring a personalized, transparent, and efficient experience. There are no dealer handling fees and we empower our guests throughout their vehicle ownership through our One Promise? philosophy in Sales – One Price. One Person. One Hour.® A dedicated Client Advisor customizes the entire buying process for you, showing complete regard for your time and the needs of your family or business.
One Protect® Finance and Insurance Protection Products exemplify the Power of One® philosophy by ensuring simplicity, transparency, and communication for a stress-free automotive purchase. Your dedicated Client Advisor will guide you through our Finance and Insurance products at upfront, transparent prices to see how they affect the bottom line and decide which options best suit your lifestyle and driving habits. We empower you to have a seamless and personalized experience tailored to your needs and preferences, ensuring complete satisfaction and peace of mind.
Our commitment to exceptional service continues long after the sale. SchompWay? service, rooted in the Power of One® policy, ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,928 reviews
June 14, 2023
Jacob Dixon was a great help to us and was very personable! He went above and beyond to try and help my husband and I when buying a vehicle. He did not try and push us to any decisions, rather he h personable! He went above and beyond to try and help my husband and I when buying a vehicle. He did not try and push us to any decisions, rather he helped us by answering any questions we had and tried to make the process as smooth as possible. He went above an beyond to help us achieve the best plan for us. Overall, we enjoyed the experience that Jacob gave us at Schomp BMW! More
by Haley
Employees Worked With
Jacob Dixon
June 06, 2023
TERRIBLE. the service department is not so bad, service was ok. (this in not a reflection of the service advisor or his work) what was the downhill side of it the service department is not so bad, service was ok. (this in not a reflection of the service advisor or his work) what was the downhill side of it was the loaner fleet and the service manager. They are taking me to court for their incompetence and LACK of accountability. I had my 2017 BMW x3 m-sport serviced there. during that time i had a Loaner, during my usage a crack had developed on the windshield. I had instructed them to use my insurance. that's where it all started. The loaner manager and service manager failed to communicate with my insurance (as they were only asking for a few documents for coverage, which was not provided by them) After them NOT providing any information, they send me papers stating i have to pay the amount of about 1,000 by the date that was listed. I had called my insurance, AND the dealership to try and figure out what was going on, and come to find out the DEALERSHIP was not cooperating with my insurance. they had told me that my insurance was NOT going to cover it and ceased involvement. Which was not true. They had made contact, and since Documents were NOT provided by BMW my insurance company Had deemed "excess" coverage until notified otherwise. which they were not. Finally after fighting the dealership to provide the documents to my insurance. my insurance had sent out the payment, and I in charge of the deductible. after MUTIPLE calls to the service manger about paying the deductible with NO return phone call, I ceased communication with them. they are now taking me to court for the FULL amount after accepting payment from my insurance company without any Communication from the dealership. I work for the Toyota Motor corporation, I know how things go, I'm not stupid. However Schomp BMW seems to be out for everyone's money with no remorse. I have a 60k vehicle that I paid cash for, I have no Qualms of paying a 500.00 bill for my deductible, but when the dealership that is requesting the money ISNT RESPONDING TO MY COMMUNICATION ATTEPMTS I cannot make the payment. All around just Terrible experience. That Dealership has gotten Well over 10k worth of repairs on my vehicle alone and yet they cant make a simple phone call, Text message and or email (which i have TOLD them multiple times that they are free to do so) I work down the street from BMW of Denver, And CHOSE to go out of my way to have Schomp BMW service my car. But since they are not Adequate enough to handle a Simple windshield claim. I would advise EVERYONE to be leery on Servicing their car there.... or at least obtaining a Loaner, As they might try to come after you for something so Elementary. To top it all off they CASHED the check from my insurance and STILL are coming after me for the FULL amount of the windshield. I find it funny as I attempted to Pay my side of the bill. with a simple request of negotiation on it due to the Hassle they put me through. xxxx poor customer Service on the Service managers end and the Loaner managers accountability. More
by Derek
Employees Worked With
May 24, 2023
Schomp was very quick to respond and follow up. One salesman even sent a video reply. We mainly dealt with Miles Anderson. This was a long distance sale and he made it fairly smooth. Schomp all One salesman even sent a video reply. We mainly dealt with Miles Anderson. This was a long distance sale and he made it fairly smooth. Schomp allowed us to leave are current car on their lot for a few days until we could fly back to drive it home. More
by beavah2000
Employees Worked With
Miles, Anderson
May 24, 2023
Best service advisor (Brett Montgomery) we have worked with in decade+ having serviced BMW vehicles esp. at Ralph Schomp BMW dealership which has had its share of turnover and service department issues. B with in decade+ having serviced BMW vehicles esp. at Ralph Schomp BMW dealership which has had its share of turnover and service department issues. Brett is very professional and patient listening to customers' concerns and complaints and works hard to make sure the service is done and delivered to satisfaction while also representing Ralph Schomp dealership with professionalism. Exceptional service last 2 visits working with Brett keeping me informed on work done, recommendations, time, costs, etc. More
by BN
Employees Worked With
April 12, 2023
Dealer reached out immediately about the car I was interested in and provided me a personal video showing the exterior and interior. We started texting to ask questions and they promptly replied back. interested in and provided me a personal video showing the exterior and interior. We started texting to ask questions and they promptly replied back. Ultimately did not end up picking the car, but the correspondence with them was good. More
by Johnny
Employees Worked With
Miles Anderson
March 30, 2023
Schomp BMW is really an automotive class act. Their skill in hiring the right people and training them to educate and tune in to buyers is amazing. Such a nice facility and nice people. Their skill in hiring the right people and training them to educate and tune in to buyers is amazing. Such a nice facility and nice people. More
by sgbrozovich
Employees Worked With
Damian Matejczuk
March 26, 2023
Damian was very knowledgeable, patient, and helpful in assisting us with our purchase. He was quick to respond to any follow-up questions and easy to work with. Thanks for a terrific buying experience. assisting us with our purchase. He was quick to respond to any follow-up questions and easy to work with. Thanks for a terrific buying experience. More
by MEverson
Employees Worked With
Damian Matejczuk
March 25, 2023
Miles is an amazing sales person and it was very easy to communicate to him what we wanted and he was very accommodating. Miles made the process easy, simple, and worry free. Great human being that deserves communicate to him what we wanted and he was very accommodating. Miles made the process easy, simple, and worry free. Great human being that deserves all the wonderful things the world has to offer. Miles, you rock! More
by karla rosado
Employees Worked With
Miles Anderson
March 16, 2023
Damian was so great to work with! He was responsive and had great insights as we customized our vehicle. He made the process smooth and really enjoyable, hope to work together again s He was responsive and had great insights as we customized our vehicle. He made the process smooth and really enjoyable, hope to work together again soon! More
by Rylee
Employees Worked With
Damian Matejczuk
