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Schomp BMW

Highlands Ranch, CO

4.7
1,929 Reviews
Schomp BMW is dedicated to providing you with the best automotive shopping experience by simplifying transactions and ensuring a personalized, transparent, and efficient experience. There are no dealer handling fees and we empower our guests throughout their vehicle ownership through our One Promise? philosophy in Sales – One Price. One Person. One Hour.® A dedicated Client Advisor customizes the entire buying process for you, showing complete regard for your time and the needs of your family or business. One Protect® Finance and Insurance Protection Products exemplify the Power of One® philosophy by ensuring simplicity, transparency, and communication for a stress-free automotive purchase. Your dedicated Client Advisor will guide you through our Finance and Insurance products at upfront, transparent prices to see how they affect the bottom line and decide which options best suit your lifestyle and driving habits. We empower you to have a seamless and personalized experience tailored to your needs and preferences, ensuring complete satisfaction and peace of mind. Our commitment to exceptional service continues long after the sale. SchompWay? service, rooted in the Power of One® policy, ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit.
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1190 Plum Valley Ln

Highlands Ranch, CO

80129

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Showing 1,929 reviews

January 27, 2022

I brought a 3 series diesel in. The quote was 2,900. The advisor had over $1000 worth of parts on the invoice that the vehicle didn’t even have. On top of that they reset my performance tune, also my sunroo More

by R1Nicholas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Schomp BMW responded

I'm sorry our service recommendations missed the mark, and I regret you're having some unexpected vehicle trouble. We strive to deliver thorough, top-tier client care, and it's disappointing this experience has left a different impression. I will make a note of this review, but please get in touch so I can address these concerns directly. I want to make this right in any way I can. Thank you, Robert Villanueba - Service Director - robert.villanueba@schomp.com

January 22, 2022

After 30 years of buying Benz from Littleton Mercedes we decided to try a BMW X5 that I enjoyed driving. The buying experIence was fine with Connor Hanlon but the service experience with Mike Gibson has be More

by Kmart
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Gibson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Murphy, Joshua Mooney
Feb 07, 2022 -

Schomp BMW responded

Thank you for bringing your experience to our attention. I'm sorry to hear that the issues you brought up weren't met with concern or solutions. This is not the level of service our team aims to provide and I will take the time to address this input with the proper personnel. We're glad you turned to Ryan with your concerns and that he took the time to look into the issues you were facing. I'm sorry that we aren't able to provide a fix for you at the moment, but when the update is available we would be happy to get you scheduled for a visit. We are genuinely always glad to help, so if there is anything more I can do for you at this juncture, please don't hesitate to reach out. Thank you, Robert Villanueba - Service Director - robert.villanueba@schomp.com

January 22, 2022

Dylan Nurse is very helpful. He has provided excellent customer service before and after the sale. I would recommend Schomp and Dylan Nurse. More

by mambos.consuls-0e
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dylan Nurse
Jan 24, 2022 -

Schomp BMW responded

Thank you for taking the time to review us! We are so glad to hear that Dylan delivered such. seamless purchase experience. Drive safely, and we will be sure to pass on the kind words to the Schomp BMW of Highlands Ranch team!

January 22, 2022

Amazing Place, modern, professional, clean and full of energy. The Best Experience... Thank you for everything! My Sales Advisor ( Aaron Dawkins) was fantastic, he accomplished everything I needed and mor More

by Mikekunce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Dawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Schomp BMW responded

Thank you for taking the time to review us, Mike! We are so glad to hear that you had such as successful purchase experience working with Aaron and the Schomp BMW of Highlands Ranch team. Drive safely in your new BMW X4, and enjoy it! We hope to see you back again down the road!

January 21, 2022

Schomp’s commitment to customer service is what makes them truly great. Their commitment to us is what makes us committed them. More

by Mark Kozak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Duquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Schomp BMW responded

This review makes our day! Thank you for trusting Schomp BMW of Highlands Ranch with your business, and for taking the time to share your experience. We hope to see you again down the road, Mark!

January 19, 2022

Wonderful experience! Chris made sure I understood the purchase process and had me in and out in record time. More

by twestman18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Leirer
Jan 20, 2022 -

Schomp BMW responded

Congratulations on your new car! Thank you for choosing Schomp BMW of Highlands Ranch and for sharing your kind words about Chris. We hope to see you again down the road and, until then, we are all wishing you safe travels!

January 18, 2022

Chris did an excellent job of finding the perfect vehicle for our needs and walking us through a very professional and seamless process for the purchase. We love our BMW. More

by Love my Silverado Guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Leirer
Jan 19, 2022 -

Schomp BMW responded

Thank you for taking the time to review us! We are so glad to hear that Chris delivered such a successful purchase experience. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at Schomp BMW of Highlands Ranch!

January 18, 2022

Great selection, great service! Love the show room and who doesn’t love the cars. Damian took great care of me he was professional, efficient and knowledgeable, it was an easy process! More

by Daniel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damian Matejczuk
Jan 19, 2022 -

Schomp BMW responded

Daniel, thank you for taking the time to share! We are so glad to hear that Damian went the extra mile to assist with your vehicle and get the job done. Drive safely, and we hope to see you back again at Schomp BMW of Highlands Ranch!

January 15, 2022

I was thoroughly impressed with the BMW dealership coming from other dealerships that aren’t BMW I was blown away by the customer service and attention to detail that every member of the team provided. Tim, More

by quinces-snags-0x
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Green, Niko Nghiem
Jan 17, 2022 -

Schomp BMW responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful experience working with Tim and the Schomp BMW of Highlands Ranch team. We appreciate your support and hope to earn your business again down the road!

January 14, 2022

I have purchased multiple vehicles from Schomp and trust them. I also get my BMWs serviced there. More

by Smbrowning
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Leirer
Jan 14, 2022 -

Schomp BMW responded

We're honored to have earned your trust at Schomp BMW of Highlands Ranch! We love hearing that both our sales and our service teams have gone above and beyond to provide you with exceptional automotive care. Many thanks from all of us here for your support, and we hope we'll see you again soon!

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