Schomp BMW

Enjoyed working with Tim. He was professional and friendly. Niko was amazing and knew the car like it was his own. Thank you for the bow. friendly. Niko was amazing and knew the car like it was his own. Thank you for the bow. More

Tim Green at Schomp BMW is the best. This is my second car I’ve purchased with Tim. I worked with him again because he’s professional, kind, and fun! Big plus: he doesn’t give off any slimy car dear vibes car I’ve purchased with Tim. I worked with him again because he’s professional, kind, and fun! Big plus: he doesn’t give off any slimy car dear vibes. Thank you Tim & Schomp! I’ll be back! More

Jeff and the entire team was great and made to process enjoyable. The transaction was quick and they did what they said they were going to do. Everyone followed up to check in on me. Great service. enjoyable. The transaction was quick and they did what they said they were going to do. Everyone followed up to check in on me. Great service. More

The dealership was very clean and well presented. Everyone I worked with from the receptionist onward was fantastic. I wish the inventory was a bit more diverse but it ultimately was not too bad. Everyone I worked with from the receptionist onward was fantastic. I wish the inventory was a bit more diverse but it ultimately was not too bad. More

Here is the reason that I have very bad feelings about Shcomp BMW: I brought my car in 1/1/21 at 10:15 because the on-board computer was alerting me that my brake pads needed attention. At approximat Shcomp BMW: I brought my car in 1/1/21 at 10:15 because the on-board computer was alerting me that my brake pads needed attention. At approximately 12:00, Ashley sent me a quote for the repairs which was over $1000 for 3 items needing attention, however there were 4-dollar amounts listed. I pointed this out to Ashley and she said “oh sorry that $200 charge wasn't supposed to be in there”. New brake pads were quoted at $600. I told her to proceed only with the brake pads. After checking with a friend, 20 minutes later, I texted Ashley and told per not to proceed with the brake pads. She responded that they already started the work and they couldn’t be stopped. This was only 20 minutes after the first conversation. I expressed my concern about the high cost to just replace brake pads. She said she would change the labor to $300 and parts to $177. This totals $477. I wanted to see the video of the brake pads so that I could verify that I really needed them. Ashley could not find the video. Finally, 5 hours later at 5:15 she told me that my car was ready. How could it take 5 hours to change my front brake pads if they had truly begun the work immediately after our first conversation. The next morning on 1/2/21 I went to pick up my car and Ashley was not there. Another advisor helped me and handed me my bill for over $950. I told her that this wasn’t correct. She calls a manger and they look at the bill. Come to find out Schomp had charged me twice for labor. In my frustration over that error, I paid the bill for $600.03. Upon reviewing the bill, I remember that Ashley had told me that the bill would be $477. This is what Ashley had promised. I immediately contact Ashley about the error. A few days later, on 1/5/21, I brought my car in for a warranty repair and ask about the video again which she had never sent me. She assures me she sent it again. I was due a $112.49 refund due to the miscalculation. I insist on Ashley processing the $112.49 refund while I stood there so that I could have a receipt . At this point I don’t trust the fact that she will give me the refund. I have never received the video to prove that I needed the brake pads in the first place so I text her again later that day to remind her. I've never received the video and finally she tells me she can't find the video anymore. She said that was talking with a manager trying to get it. I never hear from her again after me texting her a couple more times. Buying a BMW is a big purchase for me and now I have lost total confidence in Schomp BMW. More

Working with Jeff at Schomp BMW was very easy and professional. I would highly recommend anyone who is interested in purchasing a vehicle to contact Schomp and work with Jeff directly. Great experien professional. I would highly recommend anyone who is interested in purchasing a vehicle to contact Schomp and work with Jeff directly. Great experience! More

Jeff was a great to work with and very nice. He answered all my questions. The car delivery and genius who helped me learn about my new car was also very nice and helpful! all my questions. The car delivery and genius who helped me learn about my new car was also very nice and helpful! More

Great experience again. No pressure. Very knowledgeable. David Lee was great to work with. We were able to do most of the deal over the phone and computer. knowledgeable. David Lee was great to work with. We were able to do most of the deal over the phone and computer. More

Could not have been more pleased with the way I was treated throughout the whole buying process. I typically have a lot of questions especially when it’s a major purchase and never felt like my questio treated throughout the whole buying process. I typically have a lot of questions especially when it’s a major purchase and never felt like my questions were not welcomed nor did I ever feel like I was being pressured to make a decision. I’ve been a customer since 1994 and will continue to be one in the future. More

Tim Green was so easy and helpful to work with! I loved his honesty with everything. Schomp was great to work with too- they went above and beyond for the client. his honesty with everything. Schomp was great to work with too- they went above and beyond for the client. More