Back

Schomp BMW

Highlands Ranch, CO

4.7
1,930 Reviews
Schomp BMW is dedicated to providing you with the best automotive shopping experience by simplifying transactions and ensuring a personalized, transparent, and efficient experience. There are no dealer handling fees and we empower our guests throughout their vehicle ownership through our One Promise? philosophy in Sales – One Price. One Person. One Hour.® A dedicated Client Advisor customizes the entire buying process for you, showing complete regard for your time and the needs of your family or business. One Protect® Finance and Insurance Protection Products exemplify the Power of One® philosophy by ensuring simplicity, transparency, and communication for a stress-free automotive purchase. Your dedicated Client Advisor will guide you through our Finance and Insurance products at upfront, transparent prices to see how they affect the bottom line and decide which options best suit your lifestyle and driving habits. We empower you to have a seamless and personalized experience tailored to your needs and preferences, ensuring complete satisfaction and peace of mind. Our commitment to exceptional service continues long after the sale. SchompWay? service, rooted in the Power of One® policy, ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit.
Contact Dealership

1190 Plum Valley Ln

Highlands Ranch, CO

80129

Directions

By Type

Showing 1,930 reviews

June 03, 2020

Everything with the initial sale was excellent. Once we brought the car home we found scrapes on the underside of the drivers side mirror. When we took it back to the dealer the sales rep implied we damage More

by wilkin317
Recommend Dealer
Yes
Employees Worked With
Christopher Leirer
Jun 04, 2020 -

Schomp BMW responded

While I am pleased to hear that the initial sale went well, I am concerned by some of your additional comments here. I'd like to speak with you to ensure that we are living up to our values. Would you consider sending me an email? I'd appreciate the chance to hear from you directly. Thank you, Seth Carmitchel - General Sales Manager - seth.carmitchel-ewing@schomp.com

May 30, 2020

Conner did a fantastic job showing us a few different models and working hard to find the right package combination! No pressure and very patient! More

by Cflyer
Recommend Dealer
Yes
Employees Worked With
Conner
Jun 01, 2020 -

Schomp BMW responded

Thank you for taking the time to share your five-star experience with Conner at Schomp BMW of Highlands Ranch!

May 28, 2020

Great Customer Service and Inventory! I was looking for another BMW and found a great inventory here. The team is friendly and professional and strives for great customer satisfaction. In More

by lisa.farmersagent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Duquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Green, Seth Carmitchel-Ewing, Justin White
May 29, 2020 -

Schomp BMW responded

Thank you for the review! It was our pleasure to work with you and your husband here at Schomp BMW of Highlands Ranch, and we are so grateful that we earned your loyal business. We look forward to your next visit!

May 26, 2020

Chris was very helpful and patient while helping me find just the right BMW during the most unusual of times. We did a lot of the work via email and phone since a personal visit was not possible until just More

by tbusta
Recommend Dealer
Yes
Employees Worked With
Christopher Leirer
May 26, 2020 -

Schomp BMW responded

Thank you for the review! We couldn't be happier to hear that Chris provided the helpful service we pride ourselves on at Schomp BMW of Highlands Ranch. We will be sure to let him know that you appreciate his help!

May 23, 2020

Chris was the best! Helpful, honest, and knowledgeable, very refreshing to have a no pressure experience with him and the dealership! Love my BMW. Thanks again! More

by Lori
Recommend Dealer
Yes
Employees Worked With
Christopher Leirer
May 26, 2020 -

Schomp BMW responded

Your review has us smiling, Lori! We are so glad to hear that you love your new BMW. Thank you very much for saying that Chris is the best!

May 20, 2020

Great Experience with Christopher Leirer and Schomp BMW My and wife and I recently worked with Christopher Leirer on purchasing a car for my wife. He was professional, honest, and efficient throughout the More

by Dylman1080
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Leirer
May 21, 2020 -

Schomp BMW responded

Thank you so much for taking the time to leave us a review! It was our pleasure to work with you and your wife here at Schomp BMW of Highlands Ranch, and we couldn't be more proud that Christopher took good care of both for you. We hope that you continue to enjoy your newly purchased vehicle!

May 15, 2020

I had a very good experience. I leased a service loaner and Chris had it buffed as promised. Signing paperwork took way less time than my previous experiences at Schomp More

by Dade
Recommend Dealer
Yes
Employees Worked With
Christopher Leirer
May 15, 2020 -

Schomp BMW responded

Thank you for the review, Dade! We are so glad you had a good experience working with Chris and our team at Schomp BMW of Highlands Ranch. We look forward to your next visit!

May 13, 2020

Great experience and really appreciate Matt and the staff at Schomp BMW. They are always very helpful and make sure you have a great customer service experience every time! Thank you guys again best wishes a More

by John64686
Recommend Dealer
Yes
Employees Worked With
Matt Rebeck
May 13, 2020 -

Schomp BMW responded

Thank you for the five stars! We are so glad you had a great experience working with Matt and our team at Schomp BMW of Highlands Ranch. We look forward to your next visit!

May 09, 2020

Purchase and closing was very easy. I think the price was fair, although these days, who can tell. Pleased with car so far, so I am quite satisfied. More

by tpeters405
Recommend Dealer
Yes
Employees Worked With
Christopher Leirer, Brody Burns
May 11, 2020 -

Schomp BMW responded

Thanks for shopping with us! We're glad to hear that our team provided you with a seamless purchasing process and we wish you safe driving in your new ride!

May 06, 2020

Worked with Ian and would never go back. Rude comments to the wife and lack of respect for his customers time. What’s worse is no one at Schomp BMW seems to care. Have asked for several members of the manag More

by Brianzarnoch
Recommend Dealer
No
Employees Worked With
Ian Hudgens, Carla Strombitski
May 21, 2020 -

Schomp BMW responded

Mr. Zarnoch, our GSM Seth spoke to you several times and was under the impression that your concerns had been addressed. Please feel free to reach back out to him if you have outstanding concerns.

May 21, 2020 -

Brianzarnoch responded

I appreciate the response but Seth reached out once and excused every action of his constituent with the fact that you are short handed. When I inquired as to why you have not brought back some of the 40 staff that had been furloughed he had no response. What adds to this is the fact that 15 days after purchase I still have an existing vehicle traded in that had not been paid off-- in fact the title department had to go to Ian today (May 21) to get the paperwork. So can someone explain how 16 days can go by, a trade in has not been paid, the title department had no record of the lease, the mats purchased with the vehicle have not been procured and not one person from your company has called to ask if everything was taken care of? Maybe we can use the excuse of Covid and hide behind a mask.

May 28, 2020 -

Schomp BMW responded

Mr. Zarnoch - I would be more than willing to assist you with any unresolved issues. Please feel free to reach out to me directly. Thank you, Jeff Edgell - Director of Operations for BMW - jeffe@schomp.com

Jun 03, 2020 -

Brianzarnoch responded

Jeff is the definition of customer service. This man took the time to listen, respond politely and understood what we as clients had asked for of which he personally delivered. Thank you Jeff for being the outstanding individual you are. If Mr Wallace does not see this in you he is missing out. Jeff, we love the vehicle and will certainly only deal with you in the future Thank you

...
95
...