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Schomp Honda
Highlands Ranch, CO
1,583 Reviews
Schomp Honda is dedicated to providing you with the best automotive shopping experience by simplifying transactions and ensuring a personalized, transparent, and efficient experience. There are no dealer handling fees and we empower our guests throughout their vehicle ownership through our One Promise? philosophy in Sales – One Price. One Person. One Hour.® A dedicated Client Advisor customizes the entire buying process for you, showing complete regard for your time and the needs of your family or business.
One Protect® Finance and Insurance Protection Products exemplify the Power of One® philosophy by ensuring simplicity, transparency, and communication for a stress-free automotive purchase. Your dedicated Client Advisor will guide you through our Finance and Insurance products at upfront, transparent prices to see how they affect the bottom line and decide which options best suit your lifestyle and driving habits. We empower you to have a seamless and personalized experience tailored to your needs and preferences, ensuring complete satisfaction and peace of mind.
Our commitment to exceptional service continues long after the sale. SchompWay? service, rooted in the Power of One® policy, ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,583 reviews
April 29, 2025
Hello, I visited Schomp Honda on April 1st, and my assigned sales agent was Craig Combs. I had two main concerns: the fuel tank wasn’t full at delivery and paint defects on the driver’s side rear d assigned sales agent was Craig Combs. I had two main concerns: the fuel tank wasn’t full at delivery and paint defects on the driver’s side rear door. I also had negative interactions with Craig. Craig was unfriendly and disinterested in selling me a vehicle. He left me alone while I was examining the CR-V and failed to help me identify the ‘Walk Away Auto-Lock’ feature. When I requested the vehicle identification number for insurance, Craig went outside with his colleagues for 10 minutes, leaving me alone. He apologized and explained that Schomp’s employees park their personal vehicles a mile away and have to carpool to pick up their cars. However, I needed him, and he didn’t make me feel like a priority. In fact, I felt like I was constantly waiting for Craig. I never felt like a priority as a customer. During discussions of how I would acquire the vehicle, Craig asked me if I liked “throwing away money” because I didn’t want to lease a vehicle. I purchased the vehicle and left the dealership. Upon returning home after delivery, I discovered that the fuel tank wasn’t full, which was missed during the pre-delivery inspection. I emailed Craig, and Craig apologized and suggested that I return when the tank was low for a top-off. Two weeks later, my vehicle ran low on fuel, so I returned to Schomp Honda. I addressed two issues: the vehicle needed a full tank of fuel, as indicated on the Honda window sticker, and there was a paint defect on my driver’s side rear door. Craig initially suggested another vehicle had opened their door into my car. Craig contacted the service department, which informed him the paint defects wouldn’t pass their pre-delivery inspection. Craig informed me Schomp wouldn’t help me. I knew the pre-delivery inspection wasn’t foolproof, as my gas tank wasn’t full when I received my new CR-V. Before discussing the paint defects with Schomp Honda and Craig Combs, I reviewed the warranty booklet, which advised contacting the dealership first, followed by contacting American Honda Corporate in Torrance, California. I spoke with Schomp Honda and Craig, but Schomp declined to help. I left the dealership dissatisfied because I felt like I was wronged. In customer service, I believe in “assume positive intent.” Schomp Honda and Craig Combs should’ve addressed my concerns and treated me as a valued customer. They should’ve advocated for me and delivered a product that meets Honda’s quality standards. It is my opinion that my Honda had a paint defect. I didn’t intend to extort Schomp; my vehicle had a defect, and I sought their assistance. Their approach made me feel unethical and implied that someone intentionally opened their car door into my Honda, and they informed me that they wouldn’t help me. In light of my experience, I urge you to exercise caution and conduct a thorough inspection before making a purchase. Before delivery, conduct a comprehensive examination of your vehicle to ensure that the paint meets your standards. Avoid evening deliveries as they prevented a thorough paint inspection before leaving the dealership. While no vehicle is flawless, my paint defect is unacceptable. I felt unvalued and unwelcome by Schomp Honda and Craig Combs. I’m delighted with my new Honda CR-V, especially its hybrid system, fuel efficiency, and sturdy construction. I left Schomp Honda as a dissatisfied customer. After leaving, Craig and Schomp’s manager, Travis Taggart, did reach out to help me with my defective paint, but I was disgusted by the experience I had while a customer in the dealership and decided not to return. I fixed the paint defects myself. I’m happy with my Honda, and disappointed with Schomp Honda. Travis, thanks for trying to make things right. Craig, I wish our experience had been better. More
by Ryan F.
March 17, 2025
Craig is fantastic--very professional and kind. He truly went above and beyond to make sure everything was perfect with our latest car purchase. Highly recommend Schomp Honda: it has been a great e He truly went above and beyond to make sure everything was perfect with our latest car purchase. Highly recommend Schomp Honda: it has been a great experience every time (thank you, all)! More
by Cyn
March 14, 2025
Ben was incredibly helpful and knowledgeable in the sale of my new vehicle. He was very easy to work with, answered all our questions, and made sure I was making the right purchase for myself with no pressu of my new vehicle. He was very easy to work with, answered all our questions, and made sure I was making the right purchase for myself with no pressure. Sam aided in the sale of my new vehicle while training with Ben and was very kind, informative, and easy to work with. Schomp makes what is usually a painful process painless and I am very happy with my new car! More
by Leslie
March 12, 2025
I did not work with Cassandra directly. She has helped numerous members of my family. She is Knowledgeable, professional, and a pleasure to work with. She is an asset to Schomp Honda and I She has helped numerous members of my family. She is Knowledgeable, professional, and a pleasure to work with. She is an asset to Schomp Honda and I will always recommend her. Thank you! More
by Saber Amine
Employees Worked With
March 12, 2025
Cassandra has helped numerous members of my family. She is Knowledgeable, professional, and a pleasure to work with. She is an asset to Schomp Honda and I will always recommend her. Thank you! She is Knowledgeable, professional, and a pleasure to work with. She is an asset to Schomp Honda and I will always recommend her. Thank you! More
by Saber Amine
Employees Worked With
March 03, 2025
Our second time here and it could not have been easier. Would definitely recommend to anyone looking to buy. Would definitely recommend to anyone looking to buy. More
by weichertsm
March 03, 2025
Ben was great! He made sure I left the dealer with a new vehicle same day and with all my questions answered no matter what. He made sure I left the dealer with a new vehicle same day and with all my questions answered no matter what. More
by Alexisalvariz
February 26, 2025
Schomp Honda Dealership Schomp Honda has gone down hill in recent years. I guess Lisa Schomp and her family are no longer involved in the business. They used to be better. Service folks are busy wi hill in recent years. I guess Lisa Schomp and her family are no longer involved in the business. They used to be better. Service folks are busy with their phones and their computer screens. They really don't have time to interact with customers. Had a bad experience with them recently. General rudeness and poor customer service. Honda corp. While I'm here I will complain about three more Honda problems. They destroyed my credit without good reason. You can' t do much about it without spending money on lawyers to fix it. Of course, no one at Honda Finance answers the phone when you try to straighten out matters. Second, it is a major hassle to get them to honor their extended warranty. Long phone calls, confusion, and blank stares. I won't go for that again. Third, Honda's implementation of the Home link system is faulty. It only works sporadically. Even after having it serviced. More
by Jim W.
Employees Worked With
Everyone. Their poor customer service is a team effort.
February 25, 2025
No pressure and straightforward on the price of the car. The associates were knowledgeable and friendly. Easy to deal with. The associates were knowledgeable and friendly. Easy to deal with. More
by j.waechter
