Schomp Honda - Service Center

The service dept. Is horrible we were lied to and they did nothing to address the problem .the service advisor gave us the wrong information on even how to check the oil did nothing to address the problem .the service advisor gave us the wrong information on even how to check the oil More

Great Service Department I want to thank "Michael Dodson" in the service department for helping my son out with our CR-V. My son James is attending school in the area and our I want to thank "Michael Dodson" in the service department for helping my son out with our CR-V. My son James is attending school in the area and our vehicle developed a coolant leak. We live in Franklin, Tennessee so we had to address the issue long distance. The way he took care of my son, his staying in touch with me, which is difficult at times, and his overall professionalism was great! If you need service there, please ask for Mike Dodson, you will not be disappointed. David Pilgrim More

Schomp care Left me completely helpless I took my Honda CR-V to service. This time I end up spending over 500 bucks. When I handed over the vehicle with about 30 miles to drive gas left. Aft I took my Honda CR-V to service. This time I end up spending over 500 bucks. When I handed over the vehicle with about 30 miles to drive gas left. After 1 day they got it done. And when I started the car fuel indicator showed, gas tank is completely empty. So, they might have kept the engine running quite a lot to completely drain the remaining gas. So, I went over to the service desk lady and asked if they can pump about a 1/4 of a gallon so that I can drive to the nearest gas station safely. I won't be asking if I didn't feel helpless. I was afraid that I might run out of gas before I got to the gas station. They said 'No, you figure it out, we can't do anything about it'. I got goose bumps and totally surprised they were not even willing to consider in a humane manner. 1/4 of a gallon is less than a dollars worth gas. Is it a big deal for a dealership, especially for a customer who bought the vehicle from them? I bought my CR-V from Schomp and signed up for their car service plan because I felt they are genuine. Now, I feel it's a big mistake. Unfortunately, I can't opt-out from the schomp care, but I wish I can. Next time, I'm going to make sure to avoid these people going anywhere near my car. Well, my recommendation for anyone is, buy the car from them but don't sign up for the schomp care. I wouldn't want another human to go through the horror I went through today if this is how they treat the customers. More

Help when you need it Schomp Honda Service Department, particularly Jack Aran, is outstanding. Working with Jack long distance was absolutely the best experience ever, and Schomp Honda Service Department, particularly Jack Aran, is outstanding. Working with Jack long distance was absolutely the best experience ever, and I trust him and his technicians 100%. The Service Department goes the extra mile to get the best price and deals for both maintenance and repair of your car, and I would definitely recommend Schomp hands down over anyone else. I know some people are leary of dealerships because of the myth the prices for repair and/or maintenance are higher, but I found you can count on Schomp to get a better deal and price for you than anywhere else. I am grateful to Schomp, Jack Aran and the technicians overall. More

Resolution All my problems resolved! Byron is super to work with, the whole team at Schomp has been great to work with. Thank you for everything! All my problems resolved! Byron is super to work with, the whole team at Schomp has been great to work with. Thank you for everything! More