Schomp MINI - Service Center

Devin Scott in Service took the time to show me items on my Mini I was unaware of as well as showing my how to program some of the Mini's features. Basic service was performed timely as I waited. Everyone my Mini I was unaware of as well as showing my how to program some of the Mini's features. Basic service was performed timely as I waited. Everyone in service and parts were very friendly and helpful. My first time in.... new owner of used Mini. I'll be back. More

I drove from SD to have my MINI serviced. It was time for Inspection II, plus the front brake pads were replaced, and a few other repairs made. Andrea Vanni was my service rep, and she was very helpful. for Inspection II, plus the front brake pads were replaced, and a few other repairs made. Andrea Vanni was my service rep, and she was very helpful. I arrived at my appt time which was 11:00, and the service on my car was completed by 5:00 so that I could head back to SD that day. I was very pleased with the way that I was treated and the repairs that were made. I had requested a rental car, but was told that my appt had to be made over a week in advance to get a MINI. So I rented a car from Enterprise. I guess the only downside was that, given the cost of my repairs, it would have been nice if MINI had picked up the cost of the rental. Other than that, my experience was very good. More

The service is always great in the service department. People are friendly and able to assist with any issue. I always feel that the service department is straightforward. My main issue revolves around People are friendly and able to assist with any issue. I always feel that the service department is straightforward. My main issue revolves around the location of the dealer. With this being the only Mini dealer in the Denver Metro area, it would make more sense for it to be centrally located. Taking my car to get serviced always involves more time than I would choose to spend. More

Excellent service is always provided from the advisors' desk to the top-notch mechanics who handle the repairs. Explanations for repairs are readily provided by the advisors who work to keep customers in t desk to the top-notch mechanics who handle the repairs. Explanations for repairs are readily provided by the advisors who work to keep customers in the loop during the service visit. Overall, the folks at Schomp Mini make the entire process seamless and simple. More

I had a windshield replaced. I mentioned a rattle that was driving me crazy. Not only was the windshield done correctly, but the rattle was fixed as well. All for the price that was quoted over the phone was driving me crazy. Not only was the windshield done correctly, but the rattle was fixed as well. All for the price that was quoted over the phone with no surprises! Plus the price was as low as any other price I was quoted. So not only did I get a great deal on the windshield, but the rattle was fixed at no additional charge. More

My 1 day old new mini covertable brokedown in Dumas Texas. Remote and without services, Mini made arrangements for me and my car to be taken to Denver. There I was given a car to drive until a part a Texas. Remote and without services, Mini made arrangements for me and my car to be taken to Denver. There I was given a car to drive until a part arrived to fix my car. Although not the new car experience I would have thought, I was treated with concern and kindness. Thank you. More

My radiator was replaced due to two holes that had leaked fluid for about a month. The radiator was replaced but the mess that I made on the skid plate underneath was never cleaned off. I would seem to me fluid for about a month. The radiator was replaced but the mess that I made on the skid plate underneath was never cleaned off. I would seem to me that the cleaning of the plate would be part of the replacement process. I will have it cleaned myself so that I know in the future if there are any more leaks. Sad that the good service is marred by a short sited procedure. Hartman More

Andrea pays great attention to details. Listens well. Has an excellent rapport with her mechanic. Has timely follow up. Discreetly promotes mini accessories when appropriate. And often delivers my little min an excellent rapport with her mechanic. Has timely follow up. Discreetly promotes mini accessories when appropriate. And often delivers my little mini all clean! She also fixed what I had already asked another service rep to do. The only thing that did not get completed was delayed to not having the part in stock! Thank you! Lonna More

The service department is unlike those at any other dealership in their friendliness and willingness to listen to the customer. It sounds cliche, but you are not just another body that comes through t dealership in their friendliness and willingness to listen to the customer. It sounds cliche, but you are not just another body that comes through the door, but a person with your own concerns and motivations, and the folks at Ralph Schomp treat you as such. Honest answers are given when you pose tough questions, and you never get the sense that you are unwelcome or wasting anyone's time. More

As mentioned in previous message, the service interval appears to not have been re-set, even though you said it was reset. Also, when I got home I checked the oil level to be sure there were no leaks wit appears to not have been re-set, even though you said it was reset. Also, when I got home I checked the oil level to be sure there were no leaks with the oil change. The oil appears very dark, and I wonder if they either forgot to do the oil change or perhaps didn't drain all the old oil before adding new. Wonder if I could drop by in the next week and have these two things checked. Please e-mail stevefuhrman@q.com or call 303/814-2808. Thank you very much. Steve Fuhrman More