Schultz Ford Inc - Service Center

Schultz Ford invited me to a My Sync class to teach us (seniors) My Sync and how to use it. The teacher Ruggero Fratarcangeli was excellent and went above and beyond. All of use learned so much useful information and I will now use this program on a regular basis. He brought real life uses for My Sync and helped us gain a comfort level I never imagined. Thank you Schultz Ford for this amazing class and to help me enjoy my new car and its features.

Routine service visit. Service department very friendly and helpful in expediting the work. Great customer lounge and service overall. I would highly recommend this dealership to friends an family.

Craig (the owner) and his entire team at Schultz Ford, including the rental car service located inside the dealership, are truly the best! This is by far the best dealership I have done business with. Recently, Schultz Ford really went above and beyond with a service repair my vehicle needed. Not only did they make it as stress free and easy as possible, they also had it ready sooner then expected. One Ford service center told me it was going to be 2-3 weeks for my car to be repaired. Right away I thought to call Craig and see what he could do. He took my car right away and had it repaired in 3 days. If you want top of the line customer service then Schultz Ford is dealership and service center for you! Thank you!!

The folks at Schultz Ford are professional, courteous and go out of their way to make sure the customer is satisfied. True pros! Can't speak highly enough of their customer service. Schultz has my highest recommendation.

Ed Ratner is the nicest guy! Helped us but a Flex at a great price and we love it! I bring the car in for service and they are fast and convenient! Love Schultz Ford!

So rarely do you find an organization that not only provides great service but will go out of their way to see a customer satisfied. I got a good taste of that when we purchased our vehicle but I recently had a situation with my vehicle, all of my own doing that brought me to the service department at Schultz Ford/Lincoln. Hoping they could point me in a direction that would solve my problem. Not only did they take care of the problem for me but they did it with a level of professionalism and concern which fare exceeded my expectations. Thank you Caesar and the staff at Schultz I appreciate all you did to help me. I would HIGHLY recommend this dealership to my friends and family not only for their sales department but for their service as well.

Last Saturday I was going to take my children out from their dorm rooms at college, when I realized my Ford F150 was missing the jack and tire hook. I went to two different auto part stores for the parts but could not locate them. My last experience with a dealer was a nightmare. When I walk in the parts department was closed, 7:30 am on a Saturday. Luckily the parts manager Robert opened up to take my order, but did not have the parts in stock. As we were speaking I told him my story of the 300 mile circle I was about to start and left to try to find the parts elsewhere. When I opened the front door about to leave, the owner had sent one of his guys to pull the parts from a new truck and lend them to me for my trip. Thank you, Craig you made my day and trip worry free.

I oversee a large fleet for a security company and I can tell you that Schultz Ford is the best dealership in the New York, New Jersey and Pennsylvania area. From their Sales Department to their Service Department, this is one top notch operation. The most outstanding quality besides their service and workmanship is that they always treat you as a valued customer and you feel it. Big Kudos to the Rich and the Service Department as they really do an outstanding job getting your vehicles repaired in a very timely manner.

Just got a new I-phone & I couldn't get it to pair up and stay as my primary phone. I dropped in on a busy Saturday, without an appointment and Joe R. helped me out very quickly. Everyone is always friendly & helpful.. Makes you feel good to go to the dealership; not stressed. Not only did they set my new phone up; they explained it to me in terms I could understand; now I can do it myself as well. Another A+ experience at Schultz.

Walk in for a recall(to replace the air bag) walk out with an air bag that doesn't deploy. Go to Ford Schultz today if you want a malfunctioning car.