First off, I would like to start off this review by saying I have been a customer of Schultz Ford for over 20 years. I grew up in New York not far from Schultz Ford and now live in Massachusetts and continue to lease and buy cars from Schultz Ford. In over 20 Years I have never felt like I was taken advantage of and have always been treated with exceptional Service whether buying, leasing or having service done when I have been in town.
Now for why I am writing this review. I stayed at a hotel In Newark NJ where I left my car while I traveled overseas for 10 days. I received a phone call on the 9th of December (from the hotel In Newark while I was still overseas) letting me know that my Tires and Rims had been stolen off of my vehicle and it was sitting up on blocks. Needless to say, this was shocking news! I decided to call Schultz Ford and told them about my situation and without hesitation they replied don’t even worry about it we will take care of it for you. The next day Schultz Ford sent down a flatbed tow truck with tires, lug nuts and a rental car which they left in the car port of the hotel so when I returned, I would be ready to roll out of there.
So, Thank You!! Schultz Ford and the entire team for great customer service!! I will continue to be a loyal custom!