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Schumacher Buick GMC of North Palm Beach - Service Center
Lake Park, FL
37 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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37 Reviews of Schumacher Buick GMC of North Palm Beach - Service Center
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June 12, 2019
A Great experience. I was a thousand miles from home and involved in an accident. David Stadelman was my service advisor and he was fantastic. He got my car to the servic I was a thousand miles from home and involved in an accident. David Stadelman was my service advisor and he was fantastic. He got my car to the service center, arranged for Enterprise to provide me with a vehicle, he called the next business day with an estimate. Dave met with my insurance adjuster and ordered the parts required. The service team did a great with the repairs and I was back on the road in a shorter than expected time. Dave took the time to show me and explain every step of the process. He was considerate and made me feel very comfortable. Thank you, Dave. Nichles H Drumgoole More
by Nichles
Employees Worked With
Dave Stadelman
Helpful September 18, 2018
Rude and hours listed are incorrect I called multiple times finally getting a return call hours later. The service I was looking to have done should take less then one hour this informat I called multiple times finally getting a return call hours later. The service I was looking to have done should take less then one hour this information coming from both a service tech from another state and online. The website clearly states the service department is open until 6pm yet I was rudely informed if I wanted this service preformed I would need to come no later then 3:30 pm. Though I am a dedicated GM person I will never deal with this dealership again it is far less convenient but I will drive to Bell Glades instead much nicer and fat less expensive $80 less per hour More
by Bmont
Employees Worked With
December 19, 2017
Good attention with friendly service personnel Service with a smile and a clear simple explanation of the work that has to be done to take care of or solve a problem. Service with a smile and a clear simple explanation of the work that has to be done to take care of or solve a problem. More
by Since18
Employees Worked With
Other Employees :
George Bengston, Jim Kaplan, Jesse Solari, John Ring, Jim Kaplan, John Ring
October 15, 2017
Excellent service expierence. Very professional staff and great service.Dave Stadelman took my concerns and acted quickly to ease my worries about my service issue.Thanks for the g Very professional staff and great service.Dave Stadelman took my concerns and acted quickly to ease my worries about my service issue.Thanks for the good expierence. More
by iceman
Employees Worked With
Dave Stadelman, Dave Stadelman
September 05, 2017
Service Consultant the best in the industry! Coming in for service is a pleasure working with my Service Consultant. Talks you through options and alternatives while making sure they have a clea Coming in for service is a pleasure working with my Service Consultant. Talks you through options and alternatives while making sure they have a clear understanding of what the issue is. The Mechanics did not balance my tires when doing the oil change, AC inspection - that required a part to be ordered and will be installed at a later date, and tire rotation. I had over 20,000 miles (Purchased the vehicle new in February 2017) and I had to being it back the next day before I left on my trip ( approx. 2,000 miles) Vibration was terrible but they took my truck back in and spent a considerable amount of time getting it right. Balance all four tires which eliminated almost all the vibration. Without having a concerned, considerate Service Consultant this experience could have been a disaster. When it comes to "Customer Service" I am a very harsh critic but through it all I came away believing that being a part of the Schumacher Family truly means something. More
by FATBOYGOLF
Employees Worked With
Nicholas Jensen
July 26, 2017
Unquestionable outstanding,skillful and clean. Competence was display which prove how equipt they was, the brieft period of waiting the kindest consideration was shown to me, I am proud to say the Competence was display which prove how equipt they was, the brieft period of waiting the kindest consideration was shown to me, I am proud to say the treatment was respectfully. More
by P0ps2017
Employees Worked With
Jay Rutenberg
May 17, 2017
Very good Very happy in all areas especially in sales and service. Always ready to please with a smile. Very knowledgeable in every area and answered all ques Very happy in all areas especially in sales and service. Always ready to please with a smile. Very knowledgeable in every area and answered all questions. More
by Mduckieg
May 15, 2017
Thank you Jesse!! Hello....I just want to thank Jesse in Northlake FL location, I have been going to him for almost 5 years, and he is the best!! Best costumer service Hello....I just want to thank Jesse in Northlake FL location, I have been going to him for almost 5 years, and he is the best!! Best costumer service and best service. Thank you Jesse. Samira More
by Sam17fl
April 03, 2017
My experience was great The customer service was great the young man needs to be recognized for his great customer service. I will definitely recommend this dealership to all The customer service was great the young man needs to be recognized for his great customer service. I will definitely recommend this dealership to all my family and friends. Job well done!!!!!!! More
by Queen3865
Employees Worked With
Jesse Solari
March 18, 2017
Great Everything went well I also had a recall when I did my oil change and they gave me a nice new rental thank you guys again for everything Everything went well I also had a recall when I did my oil change and they gave me a nice new rental thank you guys again for everything More
by Weldermike561
