Schumacher Chevrolet

Service repair charges Labor charges are very high compared to the needed low parts charges. We are even charged $39 for the repair orders to be given to the service departm Labor charges are very high compared to the needed low parts charges. We are even charged $39 for the repair orders to be given to the service department. That doesn't make for good relations to bring customers back. More

Excellent service! I dropped off my car and everything was fixed the first time I asked. My service writer understood everything that I wanted fixed and he made sure it I dropped off my car and everything was fixed the first time I asked. My service writer understood everything that I wanted fixed and he made sure it was done correctly. More

New Staff, same great service I have had the same service adviser for the past several years, Patrick Casey, and when I recently called to set up appointment with him I was surpris I have had the same service adviser for the past several years, Patrick Casey, and when I recently called to set up appointment with him I was surprised to learn he had moved on to Infinity dealership. I was referred to a new adviser named Ashanti Dozier and I was very pleasantly surprised. She was friendly, helpful and informative. She also stayed past her time to leave as I was running 10 minutes late and she wanted to meet me in person as all day had been we had only spoken over the phone. Don't tell Patrick but I think I prefer Ashanti! Lol More

Excellent service, friendly crew Service was excellent, Silverado truck battery died, service guys charged it so I could drive to your Service Center to have a new battery installed, Service was excellent, Silverado truck battery died, service guys charged it so I could drive to your Service Center to have a new battery installed, all good! Was puzzled about "failed" inspection recommendation stating, I needed 4 new tires. Only have 22,000 miles on vehicle and my other Silverado's got at least 55,000 miles before new tires. Otherwise I was happy with the service! More

friendly, professional, overall great my appt was with Rob, who had others before me. young lady A. Dozier saw me waiting took my information while Rob was assisting others. this allowed m my appt was with Rob, who had others before me. young lady A. Dozier saw me waiting took my information while Rob was assisting others. this allowed my wait to be less than expected due to having to go back to work. More

Always quick, friendly and easy. Bud is always a pleasure to deal with. This is my 3rd vehicle with Schumacher. Look forward to my next trip. Bud is always a pleasure to deal with. This is my 3rd vehicle with Schumacher. Look forward to my next trip. More

great service this was my first time with kelli. she was fantastic! super personality and very personable. just a great asset to your company. how about next ti this was my first time with kelli. she was fantastic! super personality and very personable. just a great asset to your company. how about next time you guys write it out and i will decide to agree to what you write or not. or i just not fill one of these things out. More

fast service service was fast and efficient. Ashaunti was a pleasure to deal with. She is a credit to your dealership. It is good people like her and salesman t service was fast and efficient. Ashaunti was a pleasure to deal with. She is a credit to your dealership. It is good people like her and salesman tom ford who keep us as customers. thanks More

Exceptional This is the second time I've had the pleasure to work with Kelly. She always provides exceptional service.She is friendly and helpful and always make This is the second time I've had the pleasure to work with Kelly. She always provides exceptional service.She is friendly and helpful and always make an effort to make the experience as easy as possible. It's great to work with a service consultant that realizes my time is as valuable as hers and goes out of her way to be accommodating. Thank you for a great experience! More

Buyer of vehicle Great service from all. This is the third conversion van that I have purchased from your dealership. Always pleased with service and this time I chang Great service from all. This is the third conversion van that I have purchased from your dealership. Always pleased with service and this time I changed Auto insurance to Allstate which saved me money. More