Schumacher Chevrolet
Little Falls, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Allison was very fast in getting me a quote the first to respond out of 4 dealers. I origanlly went to our local dealer since I had bought2 chevy's there before. But Allison was VERY helpfull and knowlegdab respond out of 4 dealers. I origanlly went to our local dealer since I had bought2 chevy's there before. But Allison was VERY helpfull and knowlegdable answered many questions even sent me a link to compare the different models(between LT, 1LT, and 2LT) so we could pick the best one for us with the features we wanted. And then when Leo told me the price I could not believe my ears,he beat our local dealer byover $700 and then got a car I wanted from a another dealer even with $150 option thrown in NO charge. So I SAVED over $900 their dealer fees were even cheaper then the other dealer. I could not believe how friendly and helpfull eveyone I dealt with was, they made me feel like a long time loyal customer. And their price they gave me I thought was going to be changed when I walked in the price held up right to the penny and even better!!( the free option no charge!). It was ready when promised and spotlessly prepared I even found one minor scratch in a spot very hard to see 3 days later called and told they would take care of it, no questions asked!! I would HIGHLY refer anyone looking for a good deal and good customer service. I also agree with a previous reviewer that GM needs more dealers to operate like this( like a old fashion family run main street business) More
I have visited a few Chevrolet Dealerships to price a new 2011 Chevrolet Malibu LTZ and was having a bad experience with the sales personel being presure oriented. If anything can and will turn you off PRESU 2011 Chevrolet Malibu LTZ and was having a bad experience with the sales personel being presure oriented. If anything can and will turn you off PRESURE SALES is number one in my book. I went onto the General Motors site and found SCHUMACHER Chevrolet in Little Falls and decided to request a quote for the vehicle with added equipment that I wanted in the vehicle. Within a short time I received an email from Kathleen Ryan (Internet Director) giving me a quote for the vehicle. I called her on the phone and spoke to her and she was very polite and knowledgeable. She gave me a price for the vehicle that included all rebates available to me upon purchasing the vehicle. At that time I told her I thought that she had made a mistake on the price and she told me that she didn't and that would be the price. A day later I went to the dealership and spoke to Kathleen and she introduced me to Ann Ulrich ( Sales Consultant ) and that she would assist me in my purchase. I found both Kathleen and Ann to be very polite, courteous and knowledgeable in every respect. I felt no presure in the purchase transaction, they both were very helpful in finding the vehicle that I wanted. I would recomend my friends and relatives that are interested in purchasing a new vehicle to make there purchase at Schumacher Chevrolet because I got the best price for the vehicle I purchased, the friendly and personal attention that was given to me during the purchase process. I think that more General Motor Dealerships should be operated like SCHUMACHER Chevrolet. A. Discorfano More
I had a great time, my sales person Ann M. Ulrich was very knowledgable about the car. She was a great sales person, when i got my new car she came to the car with me and showed me the new things in my n very knowledgable about the car. She was a great sales person, when i got my new car she came to the car with me and showed me the new things in my new car that wasnt in my old one and also showed me how to use it. When i went in the dealer i felt very welcomed, and as if i was part of the family. And if you need a new car go to SCHUMACHER CHEVROLET IN LITTLE FALLS NJ AND GO SEE ANN M. ULRICH.... YOU WILL GET A GREAT DEAL. More
Purchasing a vehicle from Schumacher was a hassle and pressure free experience.Within minutes of emailing out quote requests I had a response. Kathleen worked with me by email and phone, I told her the q pressure free experience.Within minutes of emailing out quote requests I had a response. Kathleen worked with me by email and phone, I told her the quotes I had from other dealers and she promised to beat them. Then greeted me at the dealer later that day. They asked me what I wanted and what I wanted to pay then made it happen. From the time I entered dealer till the time I picked up my vehicle Ann made me feel like a member of the family. Hearing ”you want this vehicle equipped this way we’ll get it for you” as opposed to being pushed into one you don’t really want from their inventory was awesome.I was told about extra incentives/cash back I was eligible from by being an Iraq war veteran that other dealers said no longer existed when asked if there were any veteran discounts. Knowing I had a newborn Ann even Fed-ex’ed me my registration paper work from the DMV to save me a 45 minute drive. A dealer that takes care of its customers even after the sale is refreshing to see. I recommend Schumacher Chevrolet to anyone who wants to purchase a car without all the nonsense and slick sales people who you can tell just want to make a commission.If service is anything like thier sales Dept i will make the trip. More
I approached 10 or so dealers to purchase an Equinox. Allison at Schumacher was the only person to respond quickly and consistently. Not only that but she was direct in giving me a quote and provided th Allison at Schumacher was the only person to respond quickly and consistently. Not only that but she was direct in giving me a quote and provided the most competitive value. We passed by several Chevy dealerships on the way to Schumacher. More
Very quick response to all my questions; not any pressure to purchase from them; No extra fees were added at the time of sale other then what we've agreed upon; the car was ready for pickup upon my arrival t to purchase from them; No extra fees were added at the time of sale other then what we've agreed upon; the car was ready for pickup upon my arrival to the dealer's location; the deal has been completed with only couple of e-mails and one phone call; More
Like most people, I really don't like buying cars because car salesmen generally live up to their television reputation. I visited several dealers and the car salesmen lived up to their reputation. However car salesmen generally live up to their television reputation. I visited several dealers and the car salesmen lived up to their reputation. However, when I spoke with Allison (internet sales) at Schumacher, something seemed different. She convinced me that they were different, beginning with their "one car" showroom (they really have just one car in their showroom). I met with Derek and from the first minute, I liked the guy. He was straightforward and simply gave me the very best price out of the gate. I tried shopping it around, but no one could beat him. He's very knowledgeable and great to work with. I would definitely buy another car from Schumacher. More
Had a very pleasant experience overall. Jim , our salesman was extremely helpful and courteous at all times. He gave us a really good price on the truck and we would go there again. Jim gave us the l salesman was extremely helpful and courteous at all times. He gave us a really good price on the truck and we would go there again. Jim gave us the lowest price out of all the dealerships we had looked at. More
We were looking for a car to replace my dad's favorite Caddy, but we needed to be more cost effective. Kathleen, Allison & Rita did not give up until they found a suitable match for my Dad without being Caddy, but we needed to be more cost effective. Kathleen, Allison & Rita did not give up until they found a suitable match for my Dad without being overbearing or pushy. They came to me from an online search and immediately offered dealership background and all other unfo I requested quicker, but without that "quick talking" and insistant sales approach that I got from others. More
The staff was very professional and competent, even took care of returning my leased car from Dodge. The whole experience was easy and hassle free.The financing was especially handled in a speedy fashion.I care of returning my leased car from Dodge. The whole experience was easy and hassle free.The financing was especially handled in a speedy fashion.I would certainly recommend this Dealership, in fact I alresdy have. Bill More



