Schumacher Chevrolet
Little Falls, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 187 reviews
The buying experience was fine but the service department is disorganized and they have no idea how to do customer service. After being on their wait list for 3 months for a recall I received an email and s is disorganized and they have no idea how to do customer service. After being on their wait list for 3 months for a recall I received an email and scheduled an appointment. They sent me several reminders and they had 6 days to review the appointment. Only when I arrived did they bother to tell me they didn't have the part and that it would be another 3 months to get it. The service advisor told me they would get my car back to me immediately. I asked her when they discovered this and she said 30 minutes ago. I asked if they had tried to contact me to save me the trip and she said no and seemed surprised that I would expect them to do that. I went outside and after 5 minutes I noticed a service tech get into my car and drive it away. After another 5 minutes he returned and when I asked him where my car was he said with the mechanic. No one bothered to tell him to return the car to me. If you ever expect to need service I would suggest going to a different dealership. More
Just leased a 2022 equinox. My salesman Paul Wurst was excellent. Very personable and accommodating. The sales manager Joe Pugo was also accommodating and friendly. Would highl My salesman Paul Wurst was excellent. Very personable and accommodating. The sales manager Joe Pugo was also accommodating and friendly. Would highly recommend. More
Victor is the man to work with if your looking for a new ride. He was great to work with and got me and my wife the best deals possible. thank you victor. ride. He was great to work with and got me and my wife the best deals possible. thank you victor. More
Just be careful with this dealership. They sell you vehicles with warranty but won’t fix anything. The worse part is they give you a price but when you sign the paperwork it has a totally different pr vehicles with warranty but won’t fix anything. The worse part is they give you a price but when you sign the paperwork it has a totally different price. We trusted them and never stop to look and read all the details. We just found now because we’re in the process of trading for another vehicle. No wonder the salesman doesn’t work there no more. The dealership we’re working with are the ones who told us and point to all the crazy stuff they did. More
The technicians and management at Schumacher Chevrolet put the needs of their customers first. That is why i am and will be a lifetime customer!! put the needs of their customers first. That is why i am and will be a lifetime customer!! More
Our Last Purchase we had Marlena , who we found to be reliable for all things we needed to know about the new car. However, Judy & Stephen are the tops.! reliable for all things we needed to know about the new car. However, Judy & Stephen are the tops.! More
Leo Hernandez at Schumacher Chevrolet in Little Falls, BEST salesman ever! Easy to work with and not only beat every other dealers price, but also beat another Schumacher dealer’s price! Ask for him! BEST salesman ever! Easy to work with and not only beat every other dealers price, but also beat another Schumacher dealer’s price! Ask for him! More
Leo Hernandez was exceptional with my purchase experience . He is patient, professional and knowledgable . He is the best Sales person there , Thank you Leo Hernandez . He is patient, professional and knowledgable . He is the best Sales person there , Thank you Leo Hernandez More
BAIT & SWITCH. After negotiating three hours towards a reasonable price, Schumacher increased the price 33% at signing. We walked out and purchased a vehicle from a competitor with same MSRP for 30% less reasonable price, Schumacher increased the price 33% at signing. We walked out and purchased a vehicle from a competitor with same MSRP for 30% less than Schumacher. This former GM owner (2 camaros 1 a Z28) will be avoiding Schumacher and GM entirely. More
Our experience was above and beyond the expectation of a car dealership. Mark, Jonathan and Luis were phenomenal, very professional and helpful.. Making sure we were comfortable during the wait and attenti car dealership. Mark, Jonathan and Luis were phenomenal, very professional and helpful.. Making sure we were comfortable during the wait and attentive to our needs in making our final decision. Everything was explained in detail and all our questions and concerns were addressed. The entire staff was pleasant and acknowledged our presence. We have officially "joined the family" and definitely recommend others to do the same. More