Schumacher Chrysler Dodge Jeep Ram of Delray

I truly recommend him . He is really attentive to our necessities , worked with budget He was very patient with us and never made us feel pressure, We had a amazing experience buying Thanks a lot necessities , worked with budget He was very patient with us and never made us feel pressure, We had a amazing experience buying Thanks a lot we are so happy More

Joe Seplow at Schumacher Jeep in Delray Beach great job love my car great price great people I recommended see joe for all your auto needs... love my car great price great people I recommended see joe for all your auto needs... More

Alberto Conde really took the time to connect with me, to understand my buyer needs, and to package the right deal that was just too good to pass up. I have purchased several vehicles from different dealersh understand my buyer needs, and to package the right deal that was just too good to pass up. I have purchased several vehicles from different dealerships in the past, and I'll have to say that this was hands down the best purchasing experience that I have ever had. Alberto really made feel like a long time friend. He was never pushy to close the deal. He allowed me the time and space to make the right the decision for me. He looked out for my best interest including the choice of vehicle and financing advice. That kind of attention has been historically hard to find from sales people for me. I bought a used 2015 Mazda CX5 and I discovered a minor issues with the brakes while I was drive testing the vehicle. Alberto and Schumacher assured me they would take care of it cost free (including parts + labor) and that I would just need to bring the vehicle back. I was apprehensive to pull the trigger on this purchase because of this issue. However, I brought the car in for service 5 days later and Schumacher service department took care of the issue. No questions asked. No labor or parts cost. Of course, I called Alberto ahead of time, and he made sure the coordinate with the service department so my CX5 would be taken care of. Thank you, Alberto Conde. More

Ash was awesome !! He is very knowledgable and courteous. He was not pushy like most sales persons in Dealerships I have previously been to. Ash explained everything to me and made the whole buying a car exp He was not pushy like most sales persons in Dealerships I have previously been to. Ash explained everything to me and made the whole buying a car experience great. Thank you Ash !!! More

After searching for a Jeep Dealer to have my new jeep serviced, my wife found Schumacher in Delray, and they had great reviews. My wife called and set an appointment for service with Brittany, and whe serviced, my wife found Schumacher in Delray, and they had great reviews. My wife called and set an appointment for service with Brittany, and when we showed up, no one new anything about an appointment. By chance, I was greeted by a service advisor named Cindy, who immediately picked up the ball with the whole appt confusion. What started out as a problem, was quickly resolved when Cindy picked up the ball and took ownership of the problem; thanks! and nice save Cindy! Even when there was an issue with my service coupon (10% on their web site), Schumacher moved quickly to resolve the issue and credit our account. To me, the sign of a good dealership is not that they "are perfect," but when something does go wrong--as it does in life--how do they handle things. I give Shucmacher 5 STARS and Cindy 10 STARS! Thanks, More

Joseph at Schumacher was great he listen to everything I had to say he delivered the car I wanted at the price I needed to be and I recommend him to everybody had to say he delivered the car I wanted at the price I needed to be and I recommend him to everybody More

Joseph supper was great we had a great experience got me the car I wanted at the price I wanted the delivery was made on time and I would recommend him to anybody the car I wanted at the price I wanted the delivery was made on time and I would recommend him to anybody More

Horrible customer service. If you want dishonesty ,false promises and incompetence this is the dealership for you. Do yourself a favor and go to another dealership I promises and incompetence this is the dealership for you. Do yourself a favor and go to another dealership I More

Ash made me feel comfortable and was also able to meet all of my "demands." He's not your usual "fancy, quick talker." He's a real person who listens and understands what people want. 👍 all of my "demands." He's not your usual "fancy, quick talker." He's a real person who listens and understands what people want. 👍 More

I am unfortunately forced to write a review for the first time in my life. I bought a Jeep Wrangler on New Years Eve 2019 from Schumacher Jeep in Delray Beach FL. While in the finance room I was taken care time in my life. I bought a Jeep Wrangler on New Years Eve 2019 from Schumacher Jeep in Delray Beach FL. While in the finance room I was taken care of by a guy named AJ. He was trying his best to sell me the add on extras as they all do when you buy or lease a vehicle. I did not want them and kept saying no as I never buy these things. I was at the dealership for about 6 hours and was tired and just wanted to get out of there with my new Wrangler and go home for dinner. He finally said the extra wear an tear plan and wheel and rim protection was what he recommended. I said no no no. Finally he told me it included 2 oil changes and 2 tire rotations annually for the first 2 years. At this point I said yes as that seemed I would get something for my extra monthly payment and just wanted to get out of there. Well guess what, about a month later I received information from Jeep that the tire rotations and oil changes come with the lease! I called AJ on at least 4 occasions, maybe 5 and he never returned my call. I finally went to the dealership and asked to speak to AJ and was told he was busy. I explained that I wanted to return the extra protection plans that I was duped into by false information that AJ gave me. The employee told me that I would have to contact Allstate as that is the Insurer that handles that, not the dealer. So, I contacted Allstate and they told me that the dealership is where I can take care of that. Imagine that! This was just as the Covid Virus problem started so I was 3 months dealing with this with no resolve with Allstate. Allstate told me that they will contact Schumacher for me and voice my request and they will issue a refund and the amount already paid with my monthly payment. This was going on for 3 months and nothing, no call from Schumacher. I went on facebook the other day and spoke with Veronica who was very nice and said she would let AJ know that I needed a call back. No call. I messaged Veronica back that evening and told her that AJ never called me. She said she would send another request. I told Veronica at this point I am getting extremely upset and would like to have the GM give me a call the next day and was also messaged by a gentleman named Stan who also assured me that the GM would call me the next day. Well guess what, no call once again. I have never had a company ignore a request like this from a customer before in my life! Not even the decency of returning a call from a customer that bought their product? I am beyond irritated at this point and my next step is the better business bureau and every social media site I can find so other people can be aware of their practices and not get burned like me. All I want is to cancel this extra add on as I was duped into purchasing it and a refund of what I have spent on it thus far. But guess what? They do not even have the decency to return my many requests! I hope Schumacher will return my call before this becomes ugly. I just wish I had done my homework before I bought from Schumacher Delray Beach. Arrigo is just up the highway but I wanted to keep my business local, shame on me I guess. More