Schumacher Chrysler Dodge Jeep Ram of Delray

Ash made me feel comfortable and was also able to meet all of my "demands." He's not your usual "fancy, quick talker." He's a real person who listens and understands what people want. 👍 all of my "demands." He's not your usual "fancy, quick talker." He's a real person who listens and understands what people want. 👍 More

I am unfortunately forced to write a review for the first time in my life. I bought a Jeep Wrangler on New Years Eve 2019 from Schumacher Jeep in Delray Beach FL. While in the finance room I was taken care time in my life. I bought a Jeep Wrangler on New Years Eve 2019 from Schumacher Jeep in Delray Beach FL. While in the finance room I was taken care of by a guy named AJ. He was trying his best to sell me the add on extras as they all do when you buy or lease a vehicle. I did not want them and kept saying no as I never buy these things. I was at the dealership for about 6 hours and was tired and just wanted to get out of there with my new Wrangler and go home for dinner. He finally said the extra wear an tear plan and wheel and rim protection was what he recommended. I said no no no. Finally he told me it included 2 oil changes and 2 tire rotations annually for the first 2 years. At this point I said yes as that seemed I would get something for my extra monthly payment and just wanted to get out of there. Well guess what, about a month later I received information from Jeep that the tire rotations and oil changes come with the lease! I called AJ on at least 4 occasions, maybe 5 and he never returned my call. I finally went to the dealership and asked to speak to AJ and was told he was busy. I explained that I wanted to return the extra protection plans that I was duped into by false information that AJ gave me. The employee told me that I would have to contact Allstate as that is the Insurer that handles that, not the dealer. So, I contacted Allstate and they told me that the dealership is where I can take care of that. Imagine that! This was just as the Covid Virus problem started so I was 3 months dealing with this with no resolve with Allstate. Allstate told me that they will contact Schumacher for me and voice my request and they will issue a refund and the amount already paid with my monthly payment. This was going on for 3 months and nothing, no call from Schumacher. I went on facebook the other day and spoke with Veronica who was very nice and said she would let AJ know that I needed a call back. No call. I messaged Veronica back that evening and told her that AJ never called me. She said she would send another request. I told Veronica at this point I am getting extremely upset and would like to have the GM give me a call the next day and was also messaged by a gentleman named Stan who also assured me that the GM would call me the next day. Well guess what, no call once again. I have never had a company ignore a request like this from a customer before in my life! Not even the decency of returning a call from a customer that bought their product? I am beyond irritated at this point and my next step is the better business bureau and every social media site I can find so other people can be aware of their practices and not get burned like me. All I want is to cancel this extra add on as I was duped into purchasing it and a refund of what I have spent on it thus far. But guess what? They do not even have the decency to return my many requests! I hope Schumacher will return my call before this becomes ugly. I just wish I had done my homework before I bought from Schumacher Delray Beach. Arrigo is just up the highway but I wanted to keep my business local, shame on me I guess. More

Thank you Joe! I love the truck! Thank you for making the buying process smooth, easy and no pressure! I will definitely be buying my next one from you guys at Schumacher! buying process smooth, easy and no pressure! I will definitely be buying my next one from you guys at Schumacher! More

I have been a Schumacher customer for my last two vehicles and will continue to give them my business based on the great experience I had with Ash. vehicles and will continue to give them my business based on the great experience I had with Ash. More

Ash was a great help in finding my new vehicle and getting some a good price of my trade in. Helps out returning customers. Thank you ash! getting some a good price of my trade in. Helps out returning customers. Thank you ash! More

Alex has done an excellent job , he work for both parts to do the deal and was very polite and helpful He continue looking how things going and if I have any doubt that I can call him; but I never feel i to do the deal and was very polite and helpful He continue looking how things going and if I have any doubt that I can call him; but I never feel invasive he was polite and atendent Really an excelent job of Alex and Schumacher for having people linked this . More

Alex Bobkov is knowledgeable and went above and beyond to get me into the car of my dreams. Joe in finance at suburu made the process easy and answered all of my questions without selling me too hard on the get me into the car of my dreams. Joe in finance at suburu made the process easy and answered all of my questions without selling me too hard on the extras. More

Joey is simply the best in the biz. Knowledgeable, friendly and easy to work with. If you buy a car from anyone else, you’re making a mistake! friendly and easy to work with. If you buy a car from anyone else, you’re making a mistake! More

The entire team has been incredible. I recommend everyone asking for Gabby, she was amazing every step of the way! I love my new Wrangler! asking for Gabby, she was amazing every step of the way! I love my new Wrangler! More

I had a great experience purchasing my brand new vehicle with Ash. He is nice, friendly and knows all about it. I’m very happy, if you need a new car you most have Ash Glover helping you! with Ash. He is nice, friendly and knows all about it. I’m very happy, if you need a new car you most have Ash Glover helping you! More