Schumacher Volkswagen of West Palm Beach

Donna was amazing!! She is very personable and went out of her way to get me into a loaner vehicle. Definitely helps Volkswagen in their high ratings for customer service experience. Will be back again! of her way to get me into a loaner vehicle. Definitely helps Volkswagen in their high ratings for customer service experience. Will be back again! More

Wonderful experience. Ovik is courteous, professional, and knowledgeable. This dealership is a pleasure to visit for quality service with fair pricing on my car. The service area is clean, cool and safe, and knowledgeable. This dealership is a pleasure to visit for quality service with fair pricing on my car. The service area is clean, cool and safe, very professional. More

Tyler was very professional and helpful, although he couldn't help me with the renewal of my service contract. I still don't know who to talk to about this. The service department was prompt and efficie couldn't help me with the renewal of my service contract. I still don't know who to talk to about this. The service department was prompt and efficient. The waiting area was adequately spacious and sanitary, an important feature for seniors. More

Beware of non caring /deceptive practices!Recent Beware of non caring /deceptive practices! Recent lease/with trade in Tiguan. My wife and I scammed out of $500.00! To be treated this way after Beware of non caring /deceptive practices! Recent lease/with trade in Tiguan. My wife and I scammed out of $500.00! To be treated this way after my third purchase does not sit well. Be sure to get all the facts up front or they will take your money and signature and run. Not even the courtesy of the General manager to help resolve this discrepancy. Service after the sale! Search other dealers who care. More

Customer service and the Service Department ( Jay) always provide excellent service. I would recommend anyone who is servicing there vehicle to ask for Jay. Your in great hands. Thanks for the excellent serv provide excellent service. I would recommend anyone who is servicing there vehicle to ask for Jay. Your in great hands. Thanks for the excellent service Jay and his team. More

Damien Perez and Terry Wong were absolutely consummate professionals in handling the situation concerning our Tiguan. They both are a credit to their craft and the dealership they represent. Schumacher VW professionals in handling the situation concerning our Tiguan. They both are a credit to their craft and the dealership they represent. Schumacher VW of West Palm Beach is lucky to have these two gentlemen representing them. Kudos to Mr. Wong and Mr. Perez. Best, Espy & Richard More

I believe they try their best to resolve the problem. And Jay Hersey is always accomodating. Prices seem to be quite high, however I haven’t done comparisons but I think I should. Jay Hersey is always accomodating. Prices seem to be quite high, however I haven’t done comparisons but I think I should. More

Awesome experience! Michael Solomon, Chris Bennett and Dmitry Gonchar assisted me in ensuring me I was going to go home in the car of my liking! Definitely worth the hour and a half drive to get to them! Dmitry Gonchar assisted me in ensuring me I was going to go home in the car of my liking! Definitely worth the hour and a half drive to get to them! More

Great service, however VW needs to address this issue on the Jettas blown daytime running lights. Too many Jettas driving around with blown bulbs. This is an apparent issue and it should be a recall. Both m the Jettas blown daytime running lights. Too many Jettas driving around with blown bulbs. This is an apparent issue and it should be a recall. Both my bulbs blew out within 2 years of purchasing a brand new Jetta. More

This is the absolute BEST VW dealership we have ever dealt with. We have a 2019 VW Jetta from this dealership that we leased from Andre Samson. When our daughter wanted a new SUV, of course we sent her dealt with. We have a 2019 VW Jetta from this dealership that we leased from Andre Samson. When our daughter wanted a new SUV, of course we sent her to Andre. Andre did not disappoint! He made sure both the dealership and our daughter were winners. Andre is extremely knowledgeable about VWs and was extremely empathetic to our daughter's needs and prior bad car dealership experiences.. Andre is very low key and exhibits no pressure, offering a number of possible solutions. We will forever drive VWs and will always contact Andre for all our car needs. Thank you, Andre, and for all the great Schumacher employees we were blessed to encounter! More