Schumacher Volkswagen of West Palm Beach

Jay listened to all my concerns without interruption and asked pertinent questions that made my concerns clearer to him. He even went out to the que line prior to the car being sent into the shop and explai asked pertinent questions that made my concerns clearer to him. He even went out to the que line prior to the car being sent into the shop and explained what I was doing wrong and It did not need a repair on one of my concerns this visit. Nice overall experience More

Gezer Ivan Garcia was a pleasure to work with. He was extremely thorough from start to finish. Overall my experience was excellent because of him. extremely thorough from start to finish. Overall my experience was excellent because of him. More

Todd was great. He made my purchase super quick and easy. He did not pressure me to come in immediately for an appointment when I first inquired and he answered all my questions via email prior to coming in. He did not pressure me to come in immediately for an appointment when I first inquired and he answered all my questions via email prior to coming in. Chris in finance was great as well, took his time and explained everything to me! More

Donna was amazing!! She is very personable and went out of her way to get me into a loaner vehicle. Definitely helps Volkswagen in their high ratings for customer service experience. Will be back again! of her way to get me into a loaner vehicle. Definitely helps Volkswagen in their high ratings for customer service experience. Will be back again! More

Wonderful experience. Ovik is courteous, professional, and knowledgeable. This dealership is a pleasure to visit for quality service with fair pricing on my car. The service area is clean, cool and safe, and knowledgeable. This dealership is a pleasure to visit for quality service with fair pricing on my car. The service area is clean, cool and safe, very professional. More

Tyler was very professional and helpful, although he couldn't help me with the renewal of my service contract. I still don't know who to talk to about this. The service department was prompt and efficie couldn't help me with the renewal of my service contract. I still don't know who to talk to about this. The service department was prompt and efficient. The waiting area was adequately spacious and sanitary, an important feature for seniors. More

Beware of non caring /deceptive practices!Recent Beware of non caring /deceptive practices! Recent lease/with trade in Tiguan. My wife and I scammed out of $500.00! To be treated this way after Beware of non caring /deceptive practices! Recent lease/with trade in Tiguan. My wife and I scammed out of $500.00! To be treated this way after my third purchase does not sit well. Be sure to get all the facts up front or they will take your money and signature and run. Not even the courtesy of the General manager to help resolve this discrepancy. Service after the sale! Search other dealers who care. More

Customer service and the Service Department ( Jay) always provide excellent service. I would recommend anyone who is servicing there vehicle to ask for Jay. Your in great hands. Thanks for the excellent serv provide excellent service. I would recommend anyone who is servicing there vehicle to ask for Jay. Your in great hands. Thanks for the excellent service Jay and his team. More

Damien Perez and Terry Wong were absolutely consummate professionals in handling the situation concerning our Tiguan. They both are a credit to their craft and the dealership they represent. Schumacher VW professionals in handling the situation concerning our Tiguan. They both are a credit to their craft and the dealership they represent. Schumacher VW of West Palm Beach is lucky to have these two gentlemen representing them. Kudos to Mr. Wong and Mr. Perez. Best, Espy & Richard More

I believe they try their best to resolve the problem. And Jay Hersey is always accomodating. Prices seem to be quite high, however I haven’t done comparisons but I think I should. Jay Hersey is always accomodating. Prices seem to be quite high, however I haven’t done comparisons but I think I should. More