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Schumacher Volvo Cars of the Palm Beaches - Service Center

West Palm Beach, FL

4.9
266 Reviews

266 Reviews of Schumacher Volvo Cars of the Palm Beaches - Service Center

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May 12, 2023

Staff is professional and courteous. They always explain the process and assist with concerns. I like that I have an assigned rep who always remembers my car and details More

by Mariam.obas24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
May 12, 2023 -

Schumacher Volvo Cars of the Palm Beaches responded

Hi Miriam. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

May 01, 2023

Erik is by far the best service advisor. He was so helpful in getting my car fixed More

by jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

April 20, 2023

Their service department is amazing! Eric, my advisor is a proof of excellent customer service! More

by Juliana3219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

April 12, 2023

Very happy with the service, like always, Erick was there to help me and provide an exceptional service. Thank you Erick More

by americagomez89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Capaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

April 08, 2023

Service Mgr, Eric, is very attentive, cares greatly, is so pleasant on top of it. I appreciate his out of the ordinary great service. Andres, Sales Rep,goes the extra mile and great at explaining the navi More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew in Sales
Apr 11, 2023 -

Schumacher Volvo Cars of the Palm Beaches responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again.

March 24, 2023

It was very easy to get assistance and Chris Pineda was extremely kind, knowledgeable, helpful and very polite More

by Marsha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you so much for your kind words, Marsha. We really appreciate you taking the time out to share your experience with us.

March 24, 2023

The service team at Schumacher Volvo are top notch but Erick Rivera is amazing! He is beyond professional, knowledgeable and is always so polite and really cares about me and my car. I highly recommend More

by Ingela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Schumacher Volvo Cars of the Palm Beaches responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again.

March 05, 2023

The service team at Schumacher Volvo are top notch! They are fast and efficient. Chris explained what was going on with the car every step of the way. More

by Liz Cohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Schumacher Volvo Cars of the Palm Beaches responded

Your appreciation is highly valued. Liz, thank you for the review! We are glad that you had a great customer experience, we hope to see you again.

March 02, 2023

Volvo of the Palm Beach has an exceptional team of experts, guided by the service manager Richard and one the key player my main guy Erick, they went to the moon and back to make sure I was satisfied More

by swynns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Ribatto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Henriquez
Mar 03, 2023 -

Schumacher Volvo Cars of the Palm Beaches responded

Steve, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

February 15, 2023

Schumacher is truly a 'family' dealership and are true to their mission statement that they want to be your dealership for life. Jaden was helpful on the phone when coordinating the service visit and Devin More

by rbedasse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaden, Devin
Feb 15, 2023 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

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