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Schwartz Mazda
Shrewsbury, NJ
592 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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592 Reviews of Schwartz Mazda
October 26, 2016
SHADY USED CAR SALESMAN OR NEW CAR DEALER??? I answered an AutoTrader online ad for a car that they had in stock. I was looking at a 2012 Mercedes_Benz C300 Sport that they had in stock. I assume I answered an AutoTrader online ad for a car that they had in stock. I was looking at a 2012 Mercedes_Benz C300 Sport that they had in stock. I assumed the car came from a customer who had purchased a new car from them. They said that the car was there and that it was in great condition. So, I took them at their word and paid a mechanic to travel and check the car over. They reluctantly agreed to allow him to observe the car on a lift at which point the front end accident and damage became obvious. In addition, the car reeked of cigarettes when the air was turned on and had cigarette ash burns on the armrest. They claimed to have no knowledge of these issues. I told them that as a respectable new car dealer it was incumbent upon them to turn the damaged vehicle over to auction. They claimed the car was purchased at auction and lowered the price $500.00. I find this behavior from a franchised new car dealer to be REPREHENSIBLE, these people are nothing but shady used car salespeople and should be ashamed of themselves. A franchised dealership should not be buying cars from auction. They are at the auction for a reason, they're damaged. A new car dealership should hold themselves to a higher standard and the public should expect this higher standard. That's why we visit and pay a little more. I will never set foot in this place again. Thanks for wasting my time and money!!! More
by Christos
Employees Worked With
Internet Salesperson
October 22, 2016
poor service I had my car in for service. Kenny the service center man who worked on my car said I needed a new transmission and control module. He could not tell I had my car in for service. Kenny the service center man who worked on my car said I needed a new transmission and control module. He could not tell me what was wrong with the transmission but charged me $150.00 for it. He said it would cost almost $6000. he tried talking me into a new car since $6000 is more than my car is worth 100,000 mi 2008 Mazda 3. I knew then that he was trying to take advantage of me. I made arrangements to have the transmission repaired elsewhere. When I picked up my car today my windshield was cracked. They replaced my windshield wipers because of a recall from 2011 and didn't mention it to me. They know they cracked my windshield and they did not replace it or admit to it. I don't know how these people sleep at night. Not a shred of decency in these people. More
by Kenny
Employees Worked With
Kenny
September 26, 2016
Liars. Call and threatened me after I purchased my car!!!! Dealership lied and refused to give the agreed upon package, then called and threatened to reposes before the first payment was even due! Liar, cheat Dealership lied and refused to give the agreed upon package, then called and threatened to reposes before the first payment was even due! Liar, cheat More
by Chip4Five
Employees Worked With
Charlie Jackson and Jim Lithcow
August 31, 2016
Loving My Miata I worked with James Daley when purchasing my new 2016 Mazda Miata. He was not only knowledgable about the product, but made me feel comfortable and di I worked with James Daley when purchasing my new 2016 Mazda Miata. He was not only knowledgable about the product, but made me feel comfortable and did not make me feel pressured like other dealerships. I would recommend him and Schwartz Mazda to anyone. More
by Chris
Employees Worked With
James Daley
August 18, 2016
Outstanding Experience I just financed a 2013 certified pre-owned Mazda 3. Upon my arrival at Schwartz Mazda Stephen Wright was tremendously helpful walking me around the d I just financed a 2013 certified pre-owned Mazda 3. Upon my arrival at Schwartz Mazda Stephen Wright was tremendously helpful walking me around the dealer ship and taking me on a few test drives in Schwartz's certified pre-owned cars that I held intrest in. As an extremely picky first time car buy the Schwartz Mazda team did an excellent job in helping me find the perfect car to fit all my needs and wants I was looking for in a vehicle. Schwartz Mazda has a great team of employees whom are extremely professional, kind and helpful in meeting your needs and wants. I would certainly recommend other to Schwartz Mazda my friends and family. More
by Desiree Nikolic
Employees Worked With
Stephen , Jim
August 17, 2016
Best Car Buying Experience Ever James and Janine Saia My husband and I have purchased several cars over the years, and were used to a certain kind of treatment when dealing with c James and Janine Saia My husband and I have purchased several cars over the years, and were used to a certain kind of treatment when dealing with car dealerships in the past. That all change when we walked into Schwartz Mazda. Recently, we leased the new CX-9 from this dealership, and we must say, it was by far and away the best car-buying experience we have ever had. Charlie Jackson was an absolute pleasure to work with. He was very receptive to our needs and helped us to work out a deal that worked for our budget and lifestyle. From day one, there were no gimmicks or high pressure sales tactics, which was very refreshing. We were treated honestly and respectfully and we couldn't be more pleased with the amazing level of service we received. We look forward to working with Charlie again! Lane was great too!!! More
by James&JanineSaia
Employees Worked With
Charlie Jackson and Lane
August 03, 2016
Wonderful experience!! My wife had purchased a car from Schwartz many years ago and recommended that we look there again for me. Our salesperson, Mark helped us select the p My wife had purchased a car from Schwartz many years ago and recommended that we look there again for me. Our salesperson, Mark helped us select the perfect car for our needs. He was very attentive and helpful!! When it came time to sign the paperwork, Lane was also equally wonderful and I would recommend this dealership to anyone! Thank you!! wife had purchased a car from this dealer many years ago and suggested that we visit there for me. More
by NewMazdaFan
Employees Worked With
Mark and Lane
July 24, 2016
great experience I just purchased my second Mazda from Charlie Jackson at Schwartz Mazda. I bought a cx5 originally and now that we have a new baby in the family, we d I just purchased my second Mazda from Charlie Jackson at Schwartz Mazda. I bought a cx5 originally and now that we have a new baby in the family, we decided to upgrade to a CX9. I am active duty Air Force stationed in Louisiana with limited leave available so I called Charlie who worked everything out for me before I made the trip to Jersey, I couldn't be happier with my experience. I highly recommend Charlie and the crew at Schwartz! More
by joeciv
Employees Worked With
charlie jackson
June 30, 2016
Very Happy We looked up online and researched and Schwartz was the place to go. We were quickly meant by a Salesman named John fields. He took excellent care of We looked up online and researched and Schwartz was the place to go. We were quickly meant by a Salesman named John fields. He took excellent care of us. We were very pleased with our experience. More
by Grayfish
Employees Worked With
John Fields
June 30, 2016
Amazing! Best, most accommodating sales team ever. I never thought I would be able to get out of my old car, I've gone to a few other dealerships and no one ha Best, most accommodating sales team ever. I never thought I would be able to get out of my old car, I've gone to a few other dealerships and no one has ever been able to help me before now! I love my new car, and Jim Daley was super helpful and easy to work with. Quick and painless process. Thank you so much gentlemen! More
by Briana
Employees Worked With
Jim Daley
