Scoggin-Dickey Chevrolet Buick

Love my new truck! This is the 12th vehicle I have purchased at Scoggin-Dickey, I know I will find just what I'm looking for and I will get a great deal with the best se This is the 12th vehicle I have purchased at Scoggin-Dickey, I know I will find just what I'm looking for and I will get a great deal with the best service! More

Oil Change Came In for an oil change. Even though it was 4:45, they got me in and out pretty quickly. I appreciate that I am able to just come in for this type Came In for an oil change. Even though it was 4:45, they got me in and out pretty quickly. I appreciate that I am able to just come in for this type of service when I have time. More

Awesome people and place! I've bought dozens of cars over decades and Scoggin Dickey Subaru is by far the easiest, quickest and most honest place I've ever been. My experience I've bought dozens of cars over decades and Scoggin Dickey Subaru is by far the easiest, quickest and most honest place I've ever been. My experience was exceptional! More

I took my car in for a engine noise that they continued I've been taking my car to this dealership to get my engine problems and they always say they fixed the issue and it was never resolved. Well I went t I've been taking my car to this dealership to get my engine problems and they always say they fixed the issue and it was never resolved. Well I went to take my car back and it just happened the warranty expired and they were telling me it wasn't the engine that's been making that noise, it's the alternator. Well then why didn't you discover this when I had my warranty. It would stay in there shop for a couple weeks at a time and they never found this problem. Well now that my warranty is up they want me to pay them $600.00 to get my car resolved. Well if they would have determined the issue to began with this could have been avoided. I don't just have $600.00 to throw out there. I am a college student and am on a budget. They didn't even want to work with me. I had to pay $60.00 to even get my car back. And I took it home and parked it. I week later I go to get on my car to discover the air conditioners not working now. I called them and spoke with Jeff, and explained to him what was going on, and he told me if I brought my car back I would be looking at another $60.00 charge to have them look at it. I was furious. I don't like the way this so called manager spoke to me. Needless to say I am very dissatisfied. I popped my hood and took a look to see if it was possibly a fuse and these people left two screw drivers in between parts of my car. I would never recommend anyone to go there after this incident More

1st and last This is the last place you want to take your vehicle for body shop or service no phone calls back dropped the ball on getting parts This is the last place you want to take your vehicle for body shop or service no phone calls back dropped the ball on getting parts More

Won't go back for service OR purchase! This makes the 4th time my vehicle has been at this service center in 2 years. Finally after fixing everything else possible, they said all it needs This makes the 4th time my vehicle has been at this service center in 2 years. Finally after fixing everything else possible, they said all it needs is new spark plugs. This was at 4pm yesterday. Still plenty of time to do that work and get my vehicle back to me before closing. It's almost 3 pm and I'm told they're JUST NOW working on it. We called several times yesterday to check on this service and I think it should have at least been mentioned that they couldn't get to it until late today so I could make other arrangements. It has to be noted that MOST of the work that had to be done previously was a result of this same problem that it took 4 service visits to find. They should be kissing my tail right now, considering all this bs and the fact that between my husband and myself, we're on vehicle #4 purchased from them. Seriously, it's been since 1:30 since we've called and they haven't let me know it's done yet. How long does it take to change some freaking spark plugs?? More

Will Never Go Back for Service I called the day before(before noon) and asked about bringing in my 2012 Chev Silverado to have the transmission serviced. Wanted the unit flushed and I called the day before(before noon) and asked about bringing in my 2012 Chev Silverado to have the transmission serviced. Wanted the unit flushed and the filter changed. Talked to Jeff and was told to have it in by 7:00 am the next morning. Had it at the service dept by 7 and checked it in. Again, told them what I wanted done and they assured me it would be taken care of. At 3:00 that day I called to see when it would be ready and was told it would be next week before I could get it back. That was a load of bull. I told them to just cancel the order and I would pick it up. When I got there I was told they were working on it and it would be ready in about an hour. After taking off work for 2 hours and waiting for two and a half hours I asked what the hold up was. I was told that the mechanic was waiting on a filter to arrive. Changing the filter on a trans requires that the pan be dropped and then replaced after the new filter is installed. I told them to forget the filter and within 20 minutes they had my pickup sitting out front. They had flushed the trans and refilled with fluid but took way longer and did not do what was instructed of them. While I was waiting there were two other customers there that had their vehicles returned and they had not been taken care of as they were instructed. One vehicle had been there three days and they called her and told her it was ready. Nothing had been done to it. They are highly incompetent, lack communication skills and lie to the customers so they are not the one looking bad when things are not done as requested. THEY ARE A JOKE. More

I will never go back !! Not one thing that i was told has been true .mileage not right ,two 240 mile trip for extra key paper work all wrong ..I will never go back .I have bo Not one thing that i was told has been true .mileage not right ,two 240 mile trip for extra key paper work all wrong ..I will never go back .I have bought alot of cars and never been treated this way More

I HIGHLY RECOMMEND THIS PLACE I have purchased used vehicles from Scoggin-Dickey multiple times over the phone--sight unseen. I count on them to tell me all about the vehicle and I have purchased used vehicles from Scoggin-Dickey multiple times over the phone--sight unseen. I count on them to tell me all about the vehicle and I purchase it based on what they tell me. They have never let me down--when I receive the vehicle it is just as they have described, oftentimes better. I highly recommend this place. More

Rude employees I took my Silverado here because I received a low oil pressure warning. After they checked it out they said that I was several quarts low on oil which I took my Silverado here because I received a low oil pressure warning. After they checked it out they said that I was several quarts low on oil which I had just checked not 3 days prior to the warning message. It was time for an oil change as well and was only 100 or so miles over. The service technician basically tried to make me feel like a complete idiot. The entire one on the phone he just seemed really fed up and didn't sound like he believed a word I said. I asked if there were any leaks and with a condescending "what kind of stupid question is that" voice, the technician pretty much told me it was my fault and that I need to check my oil more frequently. I won't be returning here anytime soon if I'm going to be treated rudely on the phone and if the technicians are going to make people feel stupid. More